| Product | Market Share (%) |
|---|---|
| Kore.ai | 31.6% |
| Agentforce | 34.7% |
| UiPath Platform | 17.3% |
| Other | 16.39999999999999% |
| Product | Market Share (%) |
|---|---|
| Parloa | 1.9% |
| Poe | 12.6% |
| ServiceNow Virtual Agent | 9.5% |
| Other | 76.0% |
Kore.ai specializes in AI-rich conversational solutions designed to bring faster, actionable, more human-like communication back into the daily interactions enterprises have with their customers, workforce, systems, and things. With Kore.ai-built chatbots digital customer interactions become faster, smoother and more human, and employee work simpler and more efficient. Gartner has identified Kore.ai as a ‘Cool Vendor in Social Software and Collaboration’ for 2016.
Engage in high-quality phone conversations by making AI part of your team. Flexible, human-like and enterprise-ready — backed by generative AI to continuously improve your services. Create complex dialogues easily with drag-and-drop functionality. Use multiple customization features to design the most helpful customer conversations. Deliver outstanding customer experiences with automated services across all relevant channels while leveraging your existing infrastructure.
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