| Product | Market Share (%) |
|---|---|
| Kore.ai | 31.6% |
| Agentforce | 34.7% |
| UiPath Platform | 17.3% |
| Other | 16.39999999999999% |
| Product | Market Share (%) |
|---|---|
| Sierra | 2.6% |
| Poe | 12.6% |
| ServiceNow Virtual Agent | 9.5% |
| Other | 75.3% |
Kore.ai specializes in AI-rich conversational solutions designed to bring faster, actionable, more human-like communication back into the daily interactions enterprises have with their customers, workforce, systems, and things. With Kore.ai-built chatbots digital customer interactions become faster, smoother and more human, and employee work simpler and more efficient. Gartner has identified Kore.ai as a ‘Cool Vendor in Social Software and Collaboration’ for 2016.
Enable your customers to get answers, solve problems, and take action through a natural, conversational experience. Deploy an AI agent that is always available, empathetic, and aligned to your brand tone and voice. Help customers with even their most complex issues, whether making an exchange or updating a subscription. Respond swiftly to changes in your business, and harness analytics and reporting to continuously improve the customer experience.
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