Try our new research platform with insights from 80,000+ expert users

Claude vs Perplexity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Claude
Ranking in AI-Powered Chatbots
9th
Average Rating
8.0
Reviews Sentiment
4.9
Number of Reviews
2
Ranking in other categories
AI Writing Tools (7th), AI Code Assistants (6th), Large Language Models (LLMs) (5th), AI Proofreading Tools (4th)
Perplexity
Ranking in AI-Powered Chatbots
6th
Average Rating
3.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the AI-Powered Chatbots category, the mindshare of Claude is 2.1%, up from 0.8% compared to the previous year. The mindshare of Perplexity is 5.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI-Powered Chatbots Market Share Distribution
ProductMarket Share (%)
Perplexity5.2%
Claude2.1%
Other92.7%
AI-Powered Chatbots
 

Featured Reviews

Nishant Thakkar - PeerSpot reviewer
Data visualization and workflow efficiency improve with automated features
I do not have a business relationship with this vendor other than being a customer, and I was not offered a gift card or incentive for this review. We use other tech products such as Microsoft Excel and Slack. We can use my real name when publishing my review, along with my real company name. On a scale of 1-10, I rate Claude an 8.
Malte Landwehr - PeerSpot reviewer
Attempts to be versatile but falls short of specialized performance
I use Perplexity primarily as an online search engine when I need information I use Perplexity primarily as an online search engine when I need information. However, I cannot recommend it as Google is a better web search engine, and ChatGPT is a better LLM-based answer engine. I find information…
report
Use our free recommendation engine to learn which AI-Powered Chatbots solutions are best for your needs.
866,755 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
7%
University
7%
Financial Services Firm
7%
Financial Services Firm
20%
Computer Software Company
10%
Media Company
9%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Claude?
My experience with pricing, setup cost, and licensing was straightforward without running into major challenges.
What needs improvement with Claude?
I face issues with Claude halting or hallucinating occasionally, as it happens with some projects but not all.
What is your primary use case for Claude?
I use Claude, particularly its artifact features, for data visualization. On a weekly basis, we create newsletters for our clients that require beautiful and good-looking presentations, particularl...
What needs improvement with Perplexity?
The core feature and the core ranking algorithm of Perplexity should be improved. Perplexity is trying to be everything at once, such as providing stock information and e-commerce, and should make ...
What is your primary use case for Perplexity?
I use Perplexity primarily as an online search engine when I need information.
What advice do you have for others considering Perplexity?
I would advise using something else instead. Perplexity has nothing that makes it unique, and it tries to do everything at once but does nothing well. Its competitors are better in every way. I rat...
 

Comparisons

 

Overview

Find out what your peers are saying about Moveworks, ServiceNow, Espressive and others in AI-Powered Chatbots. Updated: August 2025.
866,755 professionals have used our research since 2012.