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IBM Cloud Video vs Zoom Workplace Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Video
Ranking in Virtual Meetings
31st
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
CDN (26th)
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 1.1%, up from 0.4% compared to the previous year. The mindshare of Zoom Workplace Business is 6.6%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business6.6%
IBM Cloud Video1.1%
Other92.3%
Virtual Meetings
 

Featured Reviews

RL
Co-Founder & Events Producer at Think Event
Great user interface and easy to implement
I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM as a brand has helped us to get through any hurdle with the client's IT and legal queries, helped us to speed up the security vetting process."
"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."
"The most valuable feature is video conferencing."
"Zoom is easy to use and does not require much network bandwidth, and additionally it does not require a lot of configuration which is very good."
"Easy to use whenever and wherever necessary."
"It meets all of our basic requirements and is easy to use."
"The ability to hold remote meetings is helpful."
"Zoom has facilitated our remote and hybrid meetings, particularly in the context of our agile processes such as scrum. In the past, estimating story points required physical presence in a room, where we would use visual cues or hand gestures. We can create polls with Zoom and share them with team members for direct input. The recording feature is also good. Additionally, features like whiteboarding allow for specific collaboration sessions tailored to different team members' needs. Auto-scheduling meetings and integration with Microsoft Outlook make organizing and attending meetings effortless. Overall, the product is good and convenient."
"Zoom works very well and is very stable."
"The ability to record our online language lessons is great and helps our students"
 

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."
"The interface requires some slight improvement in that it could better show the meeting attendees."
"For those who cannot purchase the ID, they have a time limit of 40 minutes."
"The technical support is very bad."
"They should consider increasing the time limits for free users."
"Zoom could be improved by making it easier to join meetings. It can be a bit confusing because sometimes you need meeting IDs and logins, sometimes you don't."
"I thought Zoom doesn't have the feature to save chats after meetings, while Teams allows for document sharing, which I know because in my latest company we were sharing documents through Teams; I didn't use that in Zoom."
"The solution could be a bit more user-friendly."
"It's not really the fault of the product, however, the internet connectivity can sometimes be an issue."
 

Pricing and Cost Advice

Information not available
"The cost for Zoom is reasonable."
"Zoom can be used for free."
"We are on an annual license for the solution. The price of the solution could be less expensive."
"The tool's pricing is reasonable. I think we get discounts as an organization."
"Zoom has a less expensive subscription than other solutions such as Cisco Webex."
"There is a free version of Zoom which allows you a certain limited amount of time usage and there is a corporate version of the solution where you have to pay."
"I use the free version that is available, so I'm not sure what the licensing prices are."
"It is an inexpensive product."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
12%
Construction Company
11%
Financial Services Firm
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise112
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Also Known As

IBM Ustream
No data available
 

Overview

 

Sample Customers

Airbnb, N3 Results, University of Notre Dame
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Zoom Video Communications, TeamViewer, Microsoft and others in Virtual Meetings. Updated: September 2026.
914,109 professionals have used our research since 2012.