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IBM Cloud Video vs Zoom Workplace Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Video
Ranking in Virtual Meetings
31st
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
CDN (26th)
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 1.1%, up from 0.6% compared to the previous year. The mindshare of Zoom Workplace Business is 5.8%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business5.8%
IBM Cloud Video1.1%
Other93.1%
Virtual Meetings
 

Featured Reviews

RL
Co-Founder & Events Producer at Think Event
Great user interface and easy to implement
I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM as a brand has helped us to get through any hurdle with the client's IT and legal queries, helped us to speed up the security vetting process."
"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."
"The most valuable feature of this solution is its ease of use."
"Zoom is easy to set up and is a very stable video communications app."
"The product's most valuable features are chat and video streaming."
"The product is scalable."
"With the inception of Zoom, we are able to collaborate anytime, anywhere, any day."
"The best features of Zoom include its ease of use due to an intuitive interface, which makes it suitable for both personal and professional use."
"We are satisfied with this solution, it's good."
"One of the most valuable advantages of Zoom is that it is a bit easier to install than Microsoft Teams or WebEx by Cisco, for example."
 

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."
"In the past, there were some sound connectivity issues where I would get sound and no picture, and then picture and no sound."
"Zoom should continue to add new features to the product."
"We sometimes have difficulties connecting, but I never know if it's an issue with Zoom or the network."
"I found it very confusing to set up a meeting."
"Zoom's stability is an area with certain shortcomings that need improvement."
"In general, the price could be a little cheaper."
"There must be an option to ask permission from the host to record the Zoom meeting."
"The product could use some more automation."
 

Pricing and Cost Advice

Information not available
"I am using the free version."
"The solution is affordable."
"The annual price of approximately $200 for the solution is reasonable."
"There is a free version of Zoom which allows you a certain limited amount of time usage and there is a corporate version of the solution where you have to pay."
"My company is using the paid version of Zoom."
"I rate the product's pricing two or three on a scale of one to ten, where one is low price and ten is high price."
"The free version has a time limit, but paid subscriptions are available."
"I use the free version of Zoom."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
12%
Construction Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise112
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Also Known As

IBM Ustream
No data available
 

Overview

 

Sample Customers

Airbnb, N3 Results, University of Notre Dame
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Zoom Video Communications, TeamViewer, Microsoft and others in Virtual Meetings. Updated: October 2026.
920,939 professionals have used our research since 2012.