Worksoft Certify Reviews

Our main use case of Worksoft Certify is to automate front-end web application testing. The standout feature is the Continuous Testing Manager (CTM), which allows us to perform 'lights-out' testing. We can schedule complex test suites to run at specific times requested by our US clients (EST) while our team in India (IST) is off-shift, ensuring 24/7 testing cycles with zero human intervention.

The best feature of Worksoft Certify is the automatic report generation. Unlike traditional tools like Selenium or Java-based frameworks where reporting often requires custom coding, Certify handles this natively. We are currently utilizing the 14.5 version, which has modernized these capabilities, though we frequently manage backward compatibility for clients still running on the 12.x version series.

There are several improvements and enhancements I would like to see in Worksoft Certify. The self-healing feature should be more automated. From a featured perspective, there are functionalities missing in Worksoft Certify that I would like to see included in the future.

I have been working for this solution in the last eight months.

Throughout my experience, I have not encountered any crashes, performance issues, or stability issues with Worksoft Certify.

Regarding scalability, I find Worksoft Certify scalable. When I need to add additional resources to scale up, it is easy to do so to run more tests.

My experience with the technical support and customer service teams has been limited. I would rate the technical support from Worksoft as fair. I have not escalated any questions to Worksoft or to the vendor's technical support.

Neutral

Before using Worksoft Certify, I utilized different test products and evaluated other solutions available in the market.

I was involved in deploying Worksoft Certify and found it straightforward.

I purchased Worksoft Certify directly through the vendor.

Worksoft Certify is cost-effective and provides a return on investment. I have seen a return on investment and benefits with Worksoft Certify. It brings measurable benefits, and I have observed time-saving, cost-saving, and resource-saving aspects with Worksoft Certify.

Worksoft Certify is a great product and brings good solutions. It is cost-effective, but not everyone is willing to pay the price. While it is nice and brings a great ROI, it appears to be a longer-term investment, which is why not everyone is eager to procure it given the issues related to licensing. I would recommend Worksoft Certify as a solution to others. My overall review rating for this product is 10.

My main use case for Worksoft Certify is to automate end-to-end SAP business processes, particularly in the order to cash and procure to pay areas. I used Worksoft Certify to build reusable process units for common steps like login, master login, master data entry, and document creation. This helped us create a scalable regression test suite that was executed during every release cycle to validate critical business flows such as sales order creation, delivery, building, and invoice verification. This significantly reduced manual testing effort and improved regression coverage.

What stood out the most about Worksoft Certify was the stability of the automation SAP environment and the ease of maintaining tests even after UI changes. Compared to other tools, we spent much less time fixing broken scripts after updates.

Worksoft Certify handles UI changes well because it relies on stable technical object properties and maintenance object definitions centrally. When UI changes occur, we typically only need to update the object in one place instead of modifying every test case, which significantly reduces maintenance effort.

In addition to its core automation capabilities, I found Worksoft Certify's reporting integration and enterprise test management features very helpful. The execution reports provide detailed step-level results and logs, making it easier to analyze failures and share evidence with stakeholders. I also appreciated its integration with tools like Jira and Micro Focus ALM, which helped in seamless defect tracking and test management.

Worksoft Certify has positively impacted our organization by significantly reducing regression testing time, improving test coverage, and increasing confidence in SAP releases. It enabled us to validate critical business processes more effectively, frequently, and consistently, which led to fewer production issues and smoother deployments.

Worksoft Certify made a very noticeable difference in our regression cycle time. Before automation, our regression testing for critical SAP processes typically took two to three days with multiple testers involved. After implementing automation, we were able to execute the same regression suite overnight, usually within four to six hours. This allowed us to validate releases much faster and more frequently.

While Worksoft Certify is strong in SAP automation and end-to-end business process testing, there are areas where it could be improved. For example, object identification and handling dynamic web and Fiori applications can sometimes be challenging, and debugging complex processes is not always as intuitive as in script-based tools. Enhancements in these areas would make development and maintenance even more efficient.

In addition to object handling and debugging, I believe Worksoft Certify could be further improved in areas like tool integration, reporting flexibility, and overall user interface responsiveness. While the existing features are strong, enhancements in these areas would make the tool more efficient for large enterprise teams.

I would rate Worksoft Certify around seven out of ten because it is a very strong tool for SAP automation and end-to-end business process testing. The reason I do not rate it a full ten is that there is still room for improvement in areas like UI responsiveness, reporting flexibility, and handling of highly dynamic web elements, especially because of its scriptless approach, reusable components, and stable object identification.

I chose seven out of ten because, while Worksoft Certify is strong in SAP automation and end-to-end business process testing, there are a few areas where I experience limitations in day-to-day usage. This includes UI responsiveness when working with large projects, the effort required to stabilize object identification in dynamic web and Fiori applications, limited flexibility in reporting customization, and there is more room for improvement in API automation testing. Although this did not prevent us from achieving our automation goals, it affected productivity and maintenance support, which is why I rated it lower than eight or nine.

I have been using Worksoft Certify for two years.

Worksoft Certify has been a stable and reliable automation platform, especially for large-scale SAP regression testing. We were able to run unattended overnight execution on large regression sources without frequent crashes or tool failures. Most of the issues we encountered were related to environment configuration, system performance, or test data rather than the tool interface.

Worksoft Certify handled our growing automation needs quite well. As our SAP landscape expanded and the number of regression scenarios increased, we were able to scale our automation by adding more process units, reusing existing components, and integrating with centralized execution. The platform supported larger test suites without requiring a redesign of the automation framework.

Overall, my experience with Worksoft customer support has been positive. Whenever we faced issues related to execution errors, environment configurations, or tool behavior, we were able to raise tickets through the support portal and typically received timely responses. Complex issues were escalated to senior technical engineers who were knowledgeable and helped resolve them effectively.

Before implementing Worksoft Certify, our team used a combination of manual testing and a traditional automation tool more focused on web applications. However, as our SAP landscape became more complex, we faced stability and maintenance challenges. We switched to Worksoft Certify because it provides native support for SAP technologies, a scriptless approach, and better handling of end-to-end business processes, which significantly reduced maintenance support and improved reliability.

Worksoft Certify has positively impacted our organization by significantly reducing regression testing time, improving test coverage, and increasing confidence in SAP releases. It enabled us to validate critical business processes more effectively, frequently, and consistently, which led to fewer production issues and smoother deployments.

Our organization evaluated a few other automation tools to determine the best fit for our SAP landscape before finalizing Worksoft Certify. The tools we reviewed included OpenText UFT, UFT1, Selenium, and Tricentis Tosca. Each tool had its strengths, but Worksoft Certify was selected because it offered stronger native integration with SAP, a scriptless approach, and better support for end-to-end business process automation.

We did see a clear return on investment after implementing Worksoft Certify. The biggest impact was on regression cycle time and resource utilization. Before automation, our regression testing for critical SAP processes required around six to eight testers working for three days. After automation, the same coverage was achieved with one to two testers overseeing automated runs that completed overnight, significantly reducing both education time and manual effort.

From my experience, the pricing and licensing model of Worksoft Certify is typical for enterprise-grade automation tools. The setup and licensing were handled primarily by our organization's procurement and infrastructure teams, but from a user's perspective, the onboarding and access provisioning were straightforward. However, compared to open source or lighter automation tools, the licensing cost is higher, which means organizations usually adopt it when they have a large-scale SAP landscape and need robust enterprise-level automation capabilities.

Parallel reporting at scale has had a positive impact on the speed and efficiency of our reporting processes. Earlier, when large regression suites were executed sequentially, generating consolidated reports took considerable time and sometimes delayed stakeholder updates. With parallel reporting enabled through a centralized execution and reporting mechanism, we were able to process results from multiple test executions simultaneously, significantly reducing reporting turnaround time and improving visibility for the team.

One impactful automation I implemented with Worksoft Certify was for an end-to-end order to cash process in SAP. We automated the creation of sales orders using VA01, followed by delivery creation with VL01N and billing in VF01. Using Worksoft Certify, I created reusable process units for login, master data entry, and document validation.

I automated this web application process as part of the business process. Once I finished automating the applications, I was able to integrate with the SAP application and the web applications to test whether the data flow and data integration were working properly.

For the order to cash regression suite, we automated around seventy to eighty percent of the high-priority scenarios.

In my previous project, Worksoft Certify was deployed in an on-premises environment. The Certify client was installed on dedicated education machines connected to our internal SAP system within the organization's network. This setup ensured secure access to business-critical systems and aligned with our company data security policies.

I have experienced using the impact analysis capability to identify which automated processes were affected when there were changes in the SAP environment. It helped us trace dependencies between the business process test cases and application objects, allowing us to focus our regression testing only on impacted areas rather than executing the entire test suite every time.

Based on my experience, I would advise organizations to approach Worksoft Certify not just as a tool but as a business process automation platform. Success with Certify depends heavily on proper planning, process design, and governance rather than only technical scripting. A team that invests time in designing reusable process units, maintaining consistent naming conventions, and defining strong test data strategies sees the best long-term results.

Overall, my experience with Worksoft Certify has been very positive, particularly in the context of SAP automation. The tool's scriptless approach, strong SAP integration, and ability to automate end-to-end business processes made it a valuable asset for our regression testing and release validation. It helped our team improve test coverage, reduce manual effort, and execute tests more consistently across releases. I would rate Worksoft Certify seven out of ten.

I consider myself a customer since our company is using Worksoft Certify. We mainly use it for SAP automation, and it is a great tool for automating SAP test cases because it is really made for it. We also use it for web applications, and it works fine as well.

The most valuable feature of Worksoft Certify is that it is codeless. If you have only a little bit of coding knowledge, you can still use it, or perhaps none at all. However, it is better if you have previous experience in coding for test automation so you will not be lost when using it. Even though it is codeless, you can tweak some things manually to ensure that your scripting will be smooth and works fine.

Another valuable aspect is that Worksoft Certify is easy to integrate into test monitoring tools. In our case, we are using HP ALM, so we just link our test cases and we can run it on HP ALM, and it will run the Worksoft Certify script. The integration part is commendable.

In my early experience using Worksoft Certify as a beginner, there were some cases where I would capture an object. Since we were working in a similar sandbox with multiple resources, sometimes the objects were messed up because we were all learning the same elements or IDs. If you do not know how to make a window or an object, it is quite hard to use at first. However, I think that eventually, if you gain the experience, you will learn it. For beginners, I think this is the most problematic aspect. We almost lost a week just fixing some elements that were captured by our junior resources.

I also think that the capture part has room for improvement. When you record your actions, it will translate into some test script or steps. However, there are some discrepancies. For example, when you click an object, it does not always record. I do not know if they can perfect it, but it is still manageable. That is just my concern for now.

I have been using Worksoft Certify for more than two years in different projects. I am a QA engineer, and I use it for automation purposes.

Using Worksoft Certify on our end, it is not often down. I did not experience any downtime. Sometimes there is slowness, but I think if there are a lot of users using it, it really tends to get slow. However, I have never experienced the system being down.

Worksoft Certify is really scalable because you can use it in multiple applications. It also has Silverlight to test desktop applications, which are not available on other testing tools. Based on our trainings, I also know that you can test APIs, but on my end, we did not experience it yet. However, maybe in the future, we can use it to test APIs.

Regarding technical support for tickets, we do not need that much support because our current setup is already established. We have SMS to talk to if we have problems regarding functionality. The leads are the ones who talk to vendors or technical staff if there is a problem.

We were using Selenium for test automation. However, when a client came with a system that uses SAP, we needed to choose between Tosca and Worksoft Certify. Worksoft Certify worked much better with SAP.

The framework was already set up when I began using it.

For the ROI, we managed to automate several hundreds or maybe thousands of test cases with a team of less than 10, including our manager and leads. I think it is a good thing because you do not need so much workforce to automate and finish a work strip.

I am aware that Worksoft Certify is not free, but I do not know the exact price, and I think it is a bit pricey. However, Worksoft Certify is a great tool, and I think the money that you will spend is worth it. If you manage to finish your deliverables, I think it is a quite good investment.

Tosca is not that difficult, but it requires additional setup as per our seniors and leads for it to work when you automate SAP scripts. We saved much time by using Worksoft Certify.

Using Worksoft Certify speeds up our regression process. We run the script on the cloud off shift, and then when we go back to work, we just check for the results. It is making things easier for us, and we do not have to handle manual regressions and other testing phases.

On a scale of one to 10, I would rate this product an eight. This is because there are some web applications that are quite hard to automate using Worksoft Certify, especially when elements are complex. Unlike when you hardcode on Selenium and can easily find XPaths or something similar, you can also do it in Worksoft Certify, but it takes a lot of time. Additionally, mentoring other junior resources on how to do it takes time. Overall, I think Worksoft Certify is very good for SAP, and for web applications and beginners, it is also friendly. However, it is not that easy if you encounter some troubles or problems because you cannot easily debug it if you are a beginner. I would give this product a rating of eight out of ten.

I use Worksoft Certify for automation development for SAP. I build automation test cases and after automation development completion, I send them for review. Once review is done and I get sign-off or approval for those end-to-end business scenarios, I execute them or add them into my regression testing scope. For whatever releases are scheduled, I execute those test cases using Worksoft Certify and other Worksoft platform options that are integrated with Worksoft Certify, such as Worksoft CTM.

Regarding AI-powered test prioritization with Worksoft, I was part of Worksoft Certify 14.5 upgrade where they added or included some AI features such as auto-healing. Auto-healing works in scenarios where, for example, Worksoft Certify needs to input one field in SAP or any web interface and a similar field is present on the same web page somewhere else. Worksoft Certify will use AI to identify which one is the correct field to input so that the value will be filled in the required field only, even though the two fields are identical.

I absolutely work with the Business Capture feature in Worksoft. My impression of the Business Capture feature in Worksoft is that it is robust and very easy to record the documents. For Worksoft Certify, I need some documents from the functional team who need to record the scenario, which includes screen captures, descriptions, and information about what needs to be input and where. They provide this to the development team who will be building Worksoft Certify automation scripts. Business Capture plays a vital role as a prerequisite document creation that can be used by Worksoft Certify automation team.

I have used CTM, the Continuous Testing Manager, for running tests across complex environments. Continuous Testing Manager uses options to run Worksoft Certify modules or scenarios and is integrated with ALM, HP ALM or Micro Focus ALM, so it can also be executed using CTM. It has features where I can use a single remote desktop or a VM (virtual machine), or I can execute across multiple machines.

What I like about Worksoft Certify are its best features; it does not require coding. Any person from a technical or non-technical background can easily get trained on it. It is very easy to use, and once I have hands-on experience for a minimum of eight days, that is more than enough to start using it. It is straightforward and linear, and I can build scripts using Worksoft Certify with ease.

CTM has significantly improved my ability to manage testing processes. For example, if I have 500 scripts ready for regression that I need to test as part of quality check or any sandbox check or development check, or any regression scenarios or business scenarios I want to execute every Monday, it is pretty simple. I just have to copy the existing suite created in CTM and paste it in another folder, rename it followed by date to identify it using the date. There is also a feature to either schedule it or manually trigger it.

While using Worksoft Certify, Business Capture, or CTM, I have noticed some issues, particularly when installing new patches provided by the Worksoft team that can help resolve those issues. However, some issues remain unresolved. For instance, some issues got resolved when I upgraded from version 14 to 14.5. Based on the version and installing new patches provided by the Worksoft Certify team, I can get the issues resolved.

As for improvements or enhancements in Worksoft Certify, there are some object issues I have noticed with web scenarios. For example, when I automate or capture one object, I build one step to click on a simple Google web page's 'I'm feeling lucky.' If I capture 'I'm feeling lucky,' it may work today but might click on another link tomorrow, such as 'change language' or somewhere else on Google homepage. This is something I have to rework on regarding object issues, and this is an area that can be improved.

I have been using Worksoft Certify for almost 3.2 years.

On a scale of one to ten, I would rate the tech support or customer service team of Worksoft an eight.

Positive

Since I joined my current organization, I have not worked with any other solution of the same kind. This is my first project, and it is using Worksoft Certify only, so I do not know about other solutions.

I can confirm that Worksoft Certify brings measurable benefits in terms of cost saving, time saving, resource saving, and efficiency improvements in my projects. I have seen multiple projects, mainly those that are dependent on SAP, and they are preferring Worksoft Certify for the testing part.

I assess the platform's impact on the regression cycle time as very much effective. It is fully automated, and it is very difficult to execute one by one test case manually using Worksoft Certify. I can load a bunch of scenarios or end-to-end business scenarios from Worksoft Certify into CTM and I can also indicate where I want to store the results. Once execution is completed, for example, if out of 500 scenarios, 300 got passed and 200 got failed, I can execute only those 200 failed scenarios again if I want. Out of those, 100 may get passed, while the remaining 100 might have some functional issue, technical issue, or issue from the SAP or Oracle end, depending on the functionality part. Using CTM and Certify integration really boosts execution time and saves manual efforts. There is also an option to store the results in a specific format or template, with whatever data I want including the results along with the description or screenshots or whatever data used for testing. There are multiple options available to generate the results for each test case, thus it helps in multiple factors.

From a features perspective, whatever features are provided in Worksoft Certify are adequate for my testing requirements. Since I have worked only on SAP, for SAP testing, it is more than enough, and I am not missing anything.

I advise other organizations considering Worksoft Certify that they can go for it. If whatever platform that can be automated is okay to automate using Worksoft Certify, then they should mostly prioritize Worksoft Certify. My overall rating for this product is 9.

My use case is related to functional testing mostly.

Worksoft Certify's best features are that it is easy to learn and easy to use for desktop and web-based applications, and for multiple variants of applications like Salesforce applications, SAP applications, or Fiori-based applications. Any type of application is feasible with this product. The codeless nature allows us to easily learn and implement it for any application, and the things are easy to handle. Even if there are difficult scenarios to test, we can implement those very easily and quickly with Worksoft Certify.

The business capture feature is one of the best things in Worksoft Certify. If we need to capture the actions themselves at that time, we use the business capture. For example, if we need to fill a large form that is one or two pages long, we use the business capture. It instantly performs all the actions, making it a very good feature in Worksoft Certify.

In terms of improvements or benefits, Worksoft Certify helps us get real-time results. With the quarterly and yearly changes we implement in our application, we receive those results through automation testing. The most important aspect of Worksoft Certify is the low maintenance cost. We do not need to spend a lot of effort on maintenance, which helps us reduce our costs and allows us to get our release done quickly.

The areas that have room for improvement are related to some limitations in image validation and PDF validation. Currently, PDF validation is not that effective. If we need to check one or two values in a PDF, like a tracking ID or an account number, we can do that. However, if we need to check a particular row or column in the PDF, it is not that effective. Improving the PDF functionalities would be beneficial for us.

I would like to see these limitations improved. They are continuously focusing on these areas and contact us if anything is required. For example, if an application modification occurs, such as in SAP or Salesforce, they keep in touch with us. They change their tools accordingly and inform us about modifications they have made, so we can connect if we face any issues.

Worksoft Certify does not help minimize or shorten the regression cycle. It is a total automation tool, and we check which functional areas are getting changed. Based on that, we segregate the set of test cases for regression.

I have been using Worksoft Certify for more than eight years.

I would rate the stability at nine out of ten because sometimes if any browser version changes or an application upgrade happens, some things get impacted. Therefore, after that, we need to update certain patches according to the requirements.

I would rate its scalability at nine out of ten.

In terms of support, I would rate them ten out of ten because they continuously follow up with us. They set up monthly and bi-weekly calls to ensure that everything is working fine, especially if there are tickets raised but no resources are available from their side to manage those tickets. Senior engineers connect with us on a weekly and monthly basis to check on our needs.

Positive

Comparing Worksoft Certify with other products in the market, such as Tosca, I cannot compare as I have not worked with Tosca. However, I have used free tools such as Selenium and Robot Framework. Selenium requires extensive coding, comes with numerous challenges, and demands that a lot of things be handled separately. Even for a single click or a loop condition, I have to write a lot of code. In contrast, Worksoft Certify has inbuilt actions and features that make it very easy to handle, saving us a lot of time.

In terms of return on investment, it helps in reducing the hours of work. Where we used to require twelve to twenty manual resources, we now only need four resources to perform the testing efforts. Along with the license and user costs, we achieve significant cost savings.

I believe we are saving above thirty percent right now.

I find the pricing not expensive at all as it depends on how many users will be required.

I do not use the AI-powered test prioritization yet. For that, there are still some blockages and limitations with our internal policies because AI will store some data. We are just checking how much data Worksoft will store on their server from our data. That clearance is still pending, and then we will proceed once we understand from the internal IT security team.

I have used the CTM for running tests. Before CTM, we had different things like Manage Execution, but CTM is the advanced option that helps us to make modifications, such as which test case will run and which will not run. They have implemented these conditions in the last two years. I have preferably used Jenkins when working with tools such as Selenium and faced many critical issues, especially with timing as it was not running well. However, CTM is developed in such a way that whatever time I select and whatever test case I select, it runs smoothly.

I would recommend Worksoft Certify to other users without any hesitation. The reasons I would recommend it include its ease of learning, ease of automation, low maintenance, time savings, and the availability of reporting templates. We also do not have to worry about scheduling test cases as they provide that too, along with generating PDF results for validation and proof once the test cases are developed.

For parallel reporting at scale, I would give it a ten out of ten because the reporting process is very good. Once my test case execution is completed, there is an option to generate various formats such as PDF, Word, Excel, or even sending a link via email. Those options are available. I would rate this review overall as a ten out of ten.

My use case for Worksoft Certify is functional testing, where I do the functional testing mostly using SAP, covering modules like SD, MM, APO, QM, EP, and others. I have used Worksoft Certify automation for these modules and also for web applications, including a customer site where the customer can log in, place orders, track orders, see the pricing, check the in-transit status and order history, so I automate web applications as well using Worksoft Certify.

The best features of Worksoft Certify include that it is codeless, allowing for code-free testing without the need for prior knowledge of coding like Java. It also covers end-to-end testing across different applications, enabling testing of complete business processes, and integrates with other applications such as SAP, Oracle, and Salesforce. Additionally, it saves a lot of time, reduces manual testing time and resources, and leads to faster delivery with lower costs, providing better and efficient results by running the regression suite using Worksoft Certify.

Worksoft Certify has improved my organization by initially enabling us to transition from manual testers to automation, enhancing productivity by 50%. We began automating business processes, which helped reduce delays caused by manual processes, and once we had enough automated tests, we created a regression suite that improved overall productivity and made our client very happy, prompting them to suggest hiring more people using Worksoft Certify.

In terms of areas for improvement, I would suggest simplifying the input criteria when working on tables, as creating child record sets can become confusing. If a person is new to Worksoft Certify, it can become a little complex, so simplifying the source of input data would be beneficial for beginners, while those with prior knowledge find it easier to understand.

Apart from the complexity, I don't find much else that needs improvement; the rest is fine.

I have been using Worksoft Certify for around four to five years, as I was not primarily working as an automation tester, but in between, alongside my primary work, I was doing automation with Worksoft Certify for those four to five years.

I would rate its stability between seven to eight, as objects change often and the scripts fail over time, but after discussion and fixing, it stabilizes to around eight.

I would assess the scalability of Worksoft Certify as around eight to nine, as it is designed for larger teams and complex environments, facilitating efficient testing and deployment.

I would rate the technical support from Worksoft an eight since my team has had frequent calls with their technical consultants for various issues and queries.

Positive

I have used Worksoft Certify in the past 12 months.

I have not yet used the AI-powered test prioritization in Worksoft Certify.

My thoughts on the Business Capture feature, in terms of process documentation, are that it is the easiest tool I have seen in Worksoft Certify so far, being more efficient than the LiveTouch process. I felt that Business Capture is very easy to use, even for someone with no prior knowledge about Worksoft Certify, making it a user-friendly tool that enhances automation productivity while being cost-effective and reducing manual efforts.

If there is a repeated task of the same testing, such as 50 to 100 times, I would say Worksoft Certify can reduce manual efforts by around 50 to 80%.

I have not used the Continuous Testing Manager for running tests across complex environments; my teammate has handled that. The Continuous Testing Manager was used for lights-out testing so we would schedule the test to run overnight before logging off and could see the results when we log back in.

Regarding regression cycle time, a regression suite that takes five to six days for manual testing is reduced to two days with the automation suite using Worksoft Certify, where the manual testing is done by a functional tester while the automation is handled by an automation tester.

Evaluating pricing, I find Worksoft Certify to be quite expensive at first glance, but if I deploy it in an organization that saves a lot of time on manual efforts and achieves positive results, it becomes cost-effective in every sense.

It was a partner purchase through my company, which deals with partners and receives discount coupons for purchasing through Worksoft Certify.

We use Worksoft Certify internally and are in the process of making clients as well.

Our clients comprise small and medium enterprises, including Zekelman Industries, which is a mid-level organization.

In my organization, around 20 people work with Worksoft Certify.

I would recommend Worksoft Certify to other users because it is code-free, covers end-to-end testing, integrates with enterprise applications, and is cost-efficient, although I would not recommend it to companies facing a fund shortage that prefer open-source tools.

I would compare Worksoft Certify favorably against other products, as I have found it to be easier than Tosca, making it a better option for my needs.

My overall rating for this product is eight.

My use cases for Worksoft Certify include SAP, ES4, SAP ECC, non-SAP application and web automation, and application and desktop automation.

What I appreciate most about Worksoft Certify is its easiness. The user interface is very good, and all user interface elements are well designed. On a scale from one to ten, I would rate Worksoft Certify overall between 8.5 and nine. Regarding the platform's impact on the regression cycle time, I believe it will reduce cycle time; we can save 30 to 40%, even 40 to 60% regression cycle time, with innovations we have implemented with Worksoft Certify.

The only improvements I can find with Worksoft Certify are a couple of interfaces that I have suggested, and I have asked Worksoft to implement those. They need to keep working on the mobile interface, the API part, and they need to improve more on web applications.

I have been using Worksoft Certify for 10 years.

Regarding stability, I have not seen any lagging, crashing, or downtime with Worksoft Certify; it is very stable nowadays. There are few issues still, but no software is ideal in this world, and I would say this software is very stable.

The scalability of Worksoft Certify is good.

I have contacted the technical support of Worksoft Certify, and I know all the technical developers in the support team. The quality of support for Worksoft Certify is very good; it is very fast nowadays. If the L1 support cannot handle the issues, their L2 support is very good, as technical people come and solve the problems.

Positive

I have used Tricentis Tosca as an alternative to Worksoft Certify and have worked with all the competitor tools.

The deployment of Worksoft Certify is not particularly difficult; the complexity of the product is a bit high compared to other tools, but it is not that complex for someone like me who has been using Worksoft Certify and all its products for years—it will be simple for me.

I think the pricing for Worksoft Certify is cheaper compared to other tools.

In comparing Worksoft Certify with competitors, both it and Tricentis are doing well; both have capabilities, but Tricentis is more in demand nowadays due to SAP collaboration and its usability, with a lot of integration that makes API testing easy.

I have not used any AI-powered test prioritization with Worksoft Certify; they do not have any capability, only in version 14.5 did they start this capability. I have been using Business Capture for the last 10 years, so I know each and every product of this tool, including Capture 2.0.

My opinion on Business Capture is that it depends on who is using it and the context behind it; if I were to use it, I would choose Certify Capture instead of Business Capture, as Business Capture is generally for business people or functional people. I have used the Continuous Testing Manager (CTM) with Worksoft Certify since the last two and a half years.

Worksoft Certify performs very well in complex environments; I have worked with more than 30 or 40 customers using Worksoft, so I know it thoroughly. Worksoft Certify does not require any maintenance on my end; it runs smoothly. Even if I use an older version, it works properly, and only the higher versions get additional features. I would give the support a rating of nine on a scale from one to ten. I rate Worksoft Certify overall at a nine out of ten.

I use Worksoft Certify for automating test cases for SAP test cases, such as SAP T-codes, and then I merge it into an end-to-end scenario and run it on a daily basis. I also perform regression testing and CTM runs using Worksoft Certify.

I use Continuous Testing Manager (CTM) for running tests across complex environments in SAP.

I use Worksoft Certify only for SAP applications, SAP enterprise GUI, and for web-based applications.

I am currently working with Worksoft Certify.

Worksoft Certify is easy to use for SAP applications, allowing me to automate end-to-end scenarios without doing any coding. I directly capture the object. The best feature is object capturing with different tools, and it captures the object in a very precise way so I can perform regression testing. It also allows me to create reusable scenarios, which I can create once and use for other scenarios as well. That is the best part I appreciate about it.

The major benefit of Worksoft Certify is that when I record something once, I can use it multiple times, which saves time and resources from creating the same scenario multiple times. I can pull it directly into other test cases if the functionality is the same, making it both time-saving and resource-saving.

When doing regular regression, I execute regression every month using the end-to-end scenarios I have created. It is quite impactful that I have managed to execute multiple scenarios using CTM in one go, which is saving time and reducing the manual effort.

In the future, if I have to suggest something to improve Worksoft Certify, it would be the looping concept. If I have to run multiple entries in a table, it is quite difficult to automate a test scenario where, for example, the first T-code is VA01, where I am creating a sales order with multiple materials. I find looping in Worksoft Certify quite difficult compared to other testing tools.

One functionality I want to see added in Worksoft Certify is better handling of dynamic pages in enterprise applications. Some pages are totally dynamic, which makes it hard to find elements. When working on a dynamic window with text scattered on different parts of the page, if there are changes, it is hard to find the same elements I captured earlier. That is one area I want to improve in the future.

While working on Worksoft Certify, especially with web applications, sometimes it works very slowly when I am recording steps using Certify Capture or WebLearn. I cannot mention it as downtime, but it is slow sometimes, which is something I want to highlight.

Since Worksoft Certify is a no-code tool, I find that the looping can be difficult compared to other tools. For example, in UIPath, many features are in-built, and automating SAP scenarios can be done efficiently. In UIPath, many elements are auto-captured, but in Worksoft Certify, I have to capture elements manually. This is one improvement area for Worksoft Certify.

A major difference is that any automation tool requiring coding, such as Selenium, runs faster than Worksoft Certify. Sometimes Worksoft Certify works very slowly compared to other testing tools, which is something I want to mention.

I have a total of four years of experience working with Worksoft Certify.

Worksoft Certify is scalable. I can also add HPLM and different tools for the CI/CD pipeline, so it is scalable.

I use UFT for automating the same SAP scenarios. I have worked on the UFT tool, which is also an automation tool.

The key differences between Worksoft Certify and UFT are that in UFT, I need to code every single line. There is also an option for capturing elements, but for dynamic testing, I use the object reference, such as the key value of the object, ID, or its anchor point. In Worksoft Certify, I capture the object and directly use it in my test scenario. The difference is that in UFT, I have to do coding which takes time, while in Worksoft Certify, I am just capturing the object and using it directly, which is time-saving.

I have not explored the AI functionality in Worksoft Certify. I use it for regular activities, including the creation of the test case and the CTM run. I have not used the AI functionality of it, but it recognizes the object in a very precise way, which is also a perfect use of AI in it.

When I automate the test scenarios using Worksoft Certify, before going for the CTM run, such as running three, four, or five scenarios in one go, I first automate it and make it executable by Worksoft Certify. I verify that I am not facing any kind of error, all the data is working correctly, and I am not getting any errors, then I proceed for the CTM run.

I will always recommend Worksoft Certify to others if they are working on enterprise applications because it is easy to use and time-saving. It also allows for reusability of the test cases in different test scenarios, making it a great choice for enterprise application users. I rate this product an eight out of ten.

My use case is SAP automation, purely SAP automation and web automation.

For SAP automation, I believe the best features are that end-to-end processes work very well in Worksoft Certify.

Worksoft Certify has a process concept, so reusability is very good. Additionally, we can execute one test for multiple data sets, which is also a valuable feature. The tool generates a report automatically, so users don't have to worry about it. As soon as the execution ends, the report gets generated automatically. The detailed report option is very user-friendly, and as a scriptless tool, it is easy for people to use.

Since implementing Worksoft Certify, I have seen improvements such as more inbuilt actions. Earlier, there were not many inbuilt actions for date actions. The first time I used it, it was not as advanced. Now Worksoft Certify has text operations and string operations. Everything is very advanced, and all the actions are really good. Automation becomes even easier with these features.

There may be room for improvement in some of the desktop applications that Worksoft Certify can automate. The object recognition becomes a little difficult with WPF objects. Worksoft Certify could improve on that side. However, for SAP, it is one of the best tools.

I have used the product for eight to nine years.

Stability-wise, I rate Worksoft Certify at nine out of ten.

Regarding scalability, I believe Worksoft Certify is scalable.

From one to ten, I rate the technical support at eight to eight and a half.

I have compared Worksoft Certify with other products and vendors for SAP automation. I have used the UFT tool as well, but with that tool, you need scripting knowledge and coding knowledge. Not everyone will be good at scripting, so I think Worksoft Certify is much better than UFT.

I have not used Tosca in projects and don't have project experience with it, but I have completed the AS1 and AS2 certifications. From the training I have done, I believe the object recognition, using the objects, and creating processes is much easier in Worksoft Certify than in Tosca.

The challenges I had when implementing Worksoft Certify include the installation process. When you install it, the first issue is the license. The license client will take care of it, but they need a server, an application server where they will install their different layers. The installation has to be done on a server, and the server also needs an SSL certificate.

That requirement is not straightforward, but once you get it, everything is good to go. My experience with deployment of Worksoft Certify is that it is easy. The only problem with Worksoft Certify is the installation part, which is a hectic process. After that, it is really easy to use.

In my current project, about eight to ten people use this product.

Maintenance is required for Worksoft Certify. If there is any change in the object from the SAP side, then there has to be maintenance. That will be a part of any automation tool you use. If the object changes, then the automation tool will not be able to identify that object, and that kind of maintenance is required. If the objects are not changing for SAP, generally the objects are default ones, so I don't think much maintenance is required in the script.

My thoughts on the pricing of Worksoft Certify are that I don't think it is cost-efficient. It is expensive, but worth spending if it is a big project for SAP or any other tool. I think it is worth spending.

Overall, I think if you use Worksoft Certify efficiently with good knowledge and a good Worksoft Certify expert, I would rate it nine out of ten. I rate this review nine out of ten.

My usual use cases for Worksoft Certify involve mostly working on web and cloud nine applications, along with Oracle applications, CRM applications, and SAP applications. I have automated all of this using Worksoft Certify, from creating the test cases to executing them, scheduling them in CTM, which is Continuous Test Manager. I am also working on one more project where we use a radar which is on the Mac and iOS. We are doing all kinds of testing and integration using this tool.

Worksoft Certify has positively impacted my organization by allowing us to schedule the test cases using Continuous Test Manager, saving a lot of time. We do lights-off testing there, and the report generation is very smooth, with different types of reports generated in Worksoft Certify, making it easy for us to track script failures. They also provide a specific tool to generate our own reports using the template, known as BPT, Business Process Procedure, allowing us to modify and customize testing and reports based on our needs. This flexibility is very helpful because customers often have different requirements for report generation; some want detailed reports while others do not. This kind of feature helps us minimize time in report generation and makes it easier to understand the entire procedure.

The features and capabilities of Worksoft Certify that I have found the most valuable so far are primarily in testing, especially with SAP, where the testing is very smooth. Whenever we lightly touch or record any objects' properties, the properties remain stable and it is very simple to identify and incorporate them in our scripts. Additionally, one of its best features is that it is codeless. Apart from two to three weeks of training, I don't need to know rigorous coding as required in Selenium and other tools. I find these features to be very attractive in Certify.

To improve or enhance Worksoft Certify in future releases, I believe integrating AI would be really great, as the market is moving towards AI. Additionally, features such as image recognition and more advanced OCR techniques could be developed further. Currently, these features do exist, but they are not up to mark. If it can read through the images effectively, that would be great.

I have been using Worksoft Certify for eight years now.

I find Worksoft Certify to be quite stable and reliable, but I recommend using releases that are already stable. If we frequently upgrade to the latest releases, it can be tricky and unstable since the recent releases are still being tested. Until we receive confirmation from the support team or Worksoft that a release is stable, we should avoid upgrading because it can have significant impacts, especially during database and software upgrades, which can be time-consuming, and reverting back to a previous version can also be tricky.

I have changed the scale at which I work by increasing the number of users and data volume. There is no discrepancy when multiple users are working simultaneously; for example, with fifteen licenses, all users can work at the same time without experiencing lag or slowness in the software. Based on this experience, I can rate it a nine.

Other than installation, I have reached out to the technical support of Worksoft Certify, especially when the objects are not recognized. For example, in coding tools, we build the object by picking its unique property, but in Certify, there is no need to build the object from scratch. The objects are already learned and stored in a configuration file. Sometimes when an object is not recognized, I contact the support team, and they ensure that they relearn that object and add it to our existing configuration.

I would rate the technical support of Worksoft Certify an eight. They solve every problem effectively, but there is often a bit of delay because they first try to understand the issue. If they cannot resolve it, they escalate it to a higher level of expertise, which requires me to explain the problem again, making the process time-consuming. My suggestion is that if a ticket is designated as critical, it should be moved directly to the second level of expertise.

Before using Worksoft Certify, I utilized different coding tools such as Playwright and Selenium. I found that the time consumed in Selenium and Playwright is quite excessive because we have to set up an entire project, import libraries, and everything for different projects. However, in Worksoft, I can simply create a folder and start creating the test cases without the need to set up any library or Java files or specify any paths. Compared to other tools which require coding techniques, I find Worksoft to be quite better.

I did not participate in the initial setup and deployment of Worksoft Certify, but I know they provide an EXE file for setup, and we just need to configure the database connection.

For the initial setup process of Worksoft Certify, I found it to be very straightforward. They provide a proper manual along with it detailing the steps to follow. If anyone gets stuck, there is also a support team available twenty-four hours a day, seven days a week for assistance, and you can directly contact them for installation help.

I am not aware of the pricing of Worksoft Certify, as it depends on the entire enterprise license based on the company's requirements. You cannot get it as a single-person license for other tools; it is based on the number of licenses provided according to your company's needs.

For scalability, I need clarification on the specific terms you are asking about. I want to ensure I understand the context of your question regarding expanding infrastructure for more users or extending the usage of Worksoft Certify.

Worksoft Certify is deployed on-premises in my organization.

I have not had the chance to evaluate the tangible benefits or ROI since using Worksoft Certify.

I would rate Worksoft Certify around a seven overall. As I mentioned earlier, with the current growth in AI and other advanced techniques, there is significant scope for introducing new features to keep it updated with market requirements.