SmartBear TestComplete and Worksoft Certify are both contenders in the automation testing tool category. TestComplete seems to have the upper hand in offering more extensive features for comprehensive testing, while Worksoft Certify excels in providing a script-free experience, especially beneficial for SAP applications.
Features: SmartBear TestComplete is equipped with robust features such as Object Browser, data-driven testing, and IntelliSense support, which facilitate efficient creation and execution of extensive test suites. Worksoft Certify stands out with its script-free automation, enabling users to perform SAP test automation through drag-and-drop and keyword-driven testing, making it accessible for non-developers.
Room for Improvement: SmartBear TestComplete faces challenges in dynamic object capturing for web and mobile testing, coupled with integration issues with virtual machines. Enhancements in licensing structure and broader support for scripting languages are also required. Worksoft Certify is critiqued for its high cost and the lack of robustness in web automation. Improvements in integration with systems and reporting features are recommended.
Ease of Deployment and Customer Service: Both SmartBear TestComplete and Worksoft Certify provide on-premises and cloud deployment options. TestComplete is praised for its responsive customer service with forums and rapid technical support. In contrast, Worksoft Certify offers satisfactory customer service but requires better resolution for technical support issues.
Pricing and ROI: SmartBear TestComplete offers competitive pricing options with flexible node-locked and floating licenses. It is perceived as cost-efficient considering its robust features, though some users find it expensive. Worksoft Certify provides significant ROI with its automated SAP testing capabilities but comes at a higher cost, justified by its script-free ease of use for enterprises. Both products reduce testing time and enhance efficiency, though their pricing strategies differ significantly.
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
Previously, it used to take more than a week, and now it is happening in less than two days.
After automation, the same coverage was achieved with one to two testers overseeing automated runs that completed overnight, significantly reducing both education time and manual effort.
It brings measurable benefits, and I have observed time-saving, cost-saving, and resource-saving aspects with Worksoft Certify.
If the L1 support cannot handle the issues, their L2 support is very good, as technical people come and solve the problems.
Complex issues were escalated to senior technical engineers who were knowledgeable and helped resolve them effectively.
Their technical support is responsive, which is good, and their solutions are timely.
We are an enterprise company. It covers companies of all sizes.
I would assess the scalability of Worksoft Certify as around eight to nine, as it is designed for larger teams and complex environments, facilitating efficient testing and deployment.
When I need to add additional resources to scale up, it is easy to do so to run more tests.
Until we receive confirmation from the support team or Worksoft that a release is stable, we should avoid upgrading because it can have significant impacts.
Regarding stability, I have not seen any lagging, crashing, or downtime with Worksoft Certify; it is very stable nowadays.
It depends on where this particular tool is installed, including the RAM size or the disk size of that machine.
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
Focusing more on AI and its integration with Worksoft would really help enhance our processes.
There are a few areas where I experience limitations in day-to-day usage. This includes UI responsiveness when working with large projects, the effort required to stabilize object identification in dynamic web and Fiori applications, limited flexibility in reporting customization, and there is more room for improvement in API automation testing.
They need to keep working on the mobile interface, the API part, and they need to improve more on web applications.
It is expensive, but worth spending if it is a big project for SAP or any other tool.
What I heard from my peers is that it is costly, and clients will be investing more money in this software.
As it is a quality tool, the price is slightly higher, but that is acceptable compared to other tools, especially considering the ROI.
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
Teams who are planning for automation and are still in manual testing can use Worksoft Certify, and significant time and resources will be reduced.
I believe it will reduce cycle time; we can save 30 to 40%, even 40 to 60% regression cycle time, with innovations we have implemented with Worksoft Certify.
It also covers end-to-end testing across different applications, enabling testing of complete business processes, and integrates with other applications such as SAP, Oracle, and Salesforce.
| Product | Mindshare (%) |
|---|---|
| Worksoft Certify | 3.0% |
| SmartBear TestComplete | 5.6% |
| Other | 91.4% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 19 |
| Large Enterprise | 32 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 6 |
| Large Enterprise | 73 |
SmartBear TestComplete offers automation testing across desktop, web, and mobile platforms with robust object identification and cross-browser compatibility. It features seamless integration with CI tools and supports diverse tech stacks, enhancing efficiency through modular testing and data-driven capabilities.
SmartBear TestComplete is known for its Object Browser and Object Spy, providing deep inspection and interaction within applications. It supports third-party tool integration, particularly CI platforms, enhancing testing consistency through name mapping and modular testing. Despite its high pricing and need for enhancement in COM and ActiveX support and mobile testing, it offers record-and-playback features, self-healing capabilities, and cross-browser compatibility, making it a choice for regression and automation. Users leverage it for testing in environments including Windows, with exploration into a Flutter-based mobile context. Improvements are desired in object mapping, headless testing, and programming language support, while challenges exist in UI usability and virtual machine licensing.
What are the key features of SmartBear TestComplete?SmartBear TestComplete is implemented in industries requiring comprehensive testing solutions, including those performing regression and functionality testing across platforms. Its integration and behavior automation support CI/CD pipelines, while desktop, web, and mobile applications are tested for UI automation and backend database functionality, showing its adaptability to industry-specific needs.
Worksoft Certify offers codeless automation for efficient test scripting by non-programmers. It integrates with SAP, supports multiple interfaces, and ensures seamless end-to-end testing, facilitating time savings and streamlined operations.
Worksoft Certify stands out for its unique codeless automation capabilities, enabling users without programming skills to easily create automated test scripts. Its Capture feature effortlessly records user actions, accelerating test development. Integration with SAP systems and support across various interfaces make it highly versatile. The tool's architecture allows for easy script maintenance and decouples scripts from data, speeding up testing processes while minimizing manual effort. Although it's known for excellence in automating SAP applications, there is room for improvement in areas like web and mobile integration, UI enhancements, and support responsiveness.
What are the key features of Worksoft Certify?In industries relying on SAP and ERP systems, Worksoft Certify serves as a valuable tool for automating regression and integration testing. Organizations benefit from reduced manual testing effort and faster project delivery times. It's extensively utilized in sectors requiring large-scale SAP deployment and cloud application integration, making it integral in streamlining business operations.
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