WorkSoft Certify is recognizing the top menu bar as a single object of SAP Logon. How to resolve the issue?


I'm working as a contractor at a Manufacturing company.

Currently, I'm using WorkSoft Certify 10.0.1 for automating SAP Logon (version 7.7). 

While recording I'm facing a strange issue that it considers the entire top bar menu as a single object and does not recognize individual objects. Am I missing any settings in SAP or in Certify?

Could anyone assist with ideas on how to resolve the issue?

Your help is well appreciated.

Contractor at a manufacturing company with 201-500 employees
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PeerSpot user
1 Answer
Director of Community at PeerSpot (formerly IT Central Station)
Community Manager
Oct 4, 2021

HI @Colin Hickman , @Judy Zeman, @ConfigOwner8723, @Srabanti Pramanik and @Vincent Immink,

Can you possibly assist ou​r community member with this issue? 

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