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Buyer's Guide
Wireless WAN
September 2022
Get our free report covering Cisco, Ruckus, Cambium Networks, and other competitors of Ubiquiti Wireless. Updated: September 2022.
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JacksonVega - PeerSpot reviewer
Consultor Tecnologico at VEVATIC
Reseller
Top 20
A stable, scalable, and easy-to-deploy solution that lets you set up the access points in advance and has the useful mesh feature
Pros and Cons
  • "The feature that I really liked is the mesh feature. Currently, we are in quarantine, and the request of home users is that they need to cover the whole house or the whole indoor house. Mesh solution works really nice in Cambium environment. Being able to set up access points in advance is a good feature. It lets you set up the whole environment in your lab or any other place before deploying the access points."
  • "It has voucher generation. These vouchers are provided to the customers. It would be great if there is a possibility to integrate these vouchers with the system that vendors use to print the receipts. For example, if you go to Starbucks, they provide you a receipt, and in that receipt, you have the code for the Wi-Fi network. I would like some kind of integration or API that can be integrated into any other system for generating such receipts. It would be a really nice feature. It has the cnMaestro portal that normally an integrator sets up. When you deploy this solution to a user, rather than generating a Cambium account, I would like to share this console with the users so that they can at least see the stability of the network and not necessarily trust what I said. It also allows the customers in visualizing the way that they are connecting and the way the network is behaving. I have been in touch with the Cambium team for these features, but they don't yet have the final answer. It is kind of hard to get these solutions immediately. It is a bit challenging to bring these devices to Lima, Peru, or to get Cambium from the distributors. They need to import these devices."

What is our primary use case?

We use this solution in many scenarios. We use it for small businesses, home networks mesh, and schools. Cambium has got Xirrus as an enterprise branch. We use Xirrus, and we also use Cambium with small solutions.

It is a cloud deployment. It is deployed in the Cambium cloud. We are using cnMaestro as a cloud portal. In the case of Xirrus, we are using the XMS-Cloud solution that they have. We are not using any on-premise solution.

What is most valuable?

The feature that I really liked is the mesh feature. Currently, we are in quarantine, and the request of home users is that they need to cover the whole house or the whole indoor house. Mesh solution works really nice in Cambium environment.

Being able to set up access points in advance is a good feature. It lets you set up the whole environment in your lab or any other place before deploying the access points.

What needs improvement?

It has voucher generation. These vouchers are provided to the customers. It would be great if there is a possibility to integrate these vouchers with the system that vendors use to print the receipts. For example, if you go to Starbucks, they provide you a receipt, and in that receipt, you have the code for the Wi-Fi network. I would like some kind of integration or API that can be integrated into any other system for generating such receipts. It would be a really nice feature. 

It has the cnMaestro portal that normally an integrator sets up. When you deploy this solution to a user, rather than generating a Cambium account, I would like to share this console with the users so that they can at least see the stability of the network and not necessarily trust what I said. It also allows the customers in visualizing the way that they are connecting and the way the network is behaving. I have been in touch with the Cambium team for these features, but they don't yet have the final answer.

It is kind of hard to get these solutions immediately. It is a bit challenging to bring these devices to Lima, Peru, or to get Cambium from the distributors. They need to import these devices.

For how long have I used the solution?

I have been using this solution for about two years.

What do I think about the stability of the solution?

Its stability is good. I haven't received any complaints. Sometimes, when you deploy a network, you need to reset the access points once in a while because they get saturated or the memory is full, but I haven't received any complaint about this with Cambium devices. I have been working during this quarantine with both Ubiquiti and Cambium, and Cambium responds much better.

What do I think about the scalability of the solution?

Its scalability is good. You can start with a small network and then you can grow it as you need. They also offer a paid version of cnMaestro. I am not clear about what you gain when you go for paid cnMaestro. 

The number of users varies based on the client. We have solutions for small businesses, home users, and schools. In schools, there are 25 users per classroom, and all of them are connected without any problem.

How was the initial setup?

It is generally easy, but sometimes, it can be challenging in terms of time, but you just need to wait. It takes a while for the access point to take the configuration, specifically because it is communicating with the cloud. It has to receive the configuration file, and it takes a while to receive the configuration file. You just need to be patient.

The cool thing that I like is that you can set up the whole environment in your lab or any other place, and then you can deploy those access points for the customers. For the final configuration, you can just call them in and finalize the setup. Being able to set up those access points in advance is a good feature.

What other advice do I have?

I would advise others to look for the right integrator. A good integrator needs to know the product and specifications. It is not necessarily about selling. It is also about knowing different features so that you can get maximum advantage of the product. Most of the people are using Wi-Fi, but in terms of using two frequencies, 2.4 and 5 gigahertz, an assessment would be much better. I don't know if Cambium supports any kind of assessment. I know that they have some tools, but the integrators should make these assessments before implementing any Wi-Fi solution.

I would rate Cambium an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
ANKIT GAJJAR - PeerSpot reviewer
IT Project Manager at CPS TECHNOLOGIES
Real User
Reliable with good manageability and control
Pros and Cons
  • "Technical support was helpful."
  • "It needs to increase its strength in capacity."

What is most valuable?

The manageability and control are excellent. 

It is stable.

The solution scales well. 

We didn't have any issues setting it up.

Technical support was helpful. 

What needs improvement?

It needs to increase its strength in capacity. We'd like to cover more areas for WiFi accessibility.

For how long have I used the solution?

We've been using the solution for more than ten years. It's been a long time. 

What do I think about the stability of the solution?

The stability has been good. there are no bugs or glitches and we haven't had issues with it crashing or freezing. It's reliable. 

What do I think about the scalability of the solution?

The solution can scale if a company needs it to expand. 

We do want to expand usage. We're looking into 2025 already and are looking for what will meet our future requirements. 

How are customer service and support?

Technical support has been good. We are satisfied with the level of support we receive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've always used Cisco. We've used Cisco for a long time. However, we are looking for something that offers more features and more options. If that's Cisco, great, if that's something else, we are open to it. 

We also used Aruba and Ubiquiti in the past.

How was the initial setup?

It's an easy initial setup. The process is straightforward. 

What was our ROI?

We have not witnessed any ROI.

What other advice do I have?

We are a Cisco partner. 

This is a good product and we've had no issues with it. 

I'd rate the solution eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Senior software engineer at Lifeline IT
Real User
Top 5
Scalability should be improved but it's convenient to use and the setup is quick and easy

What is our primary use case?

We primarily use this product to provide network access.

What is most valuable?

It is quick and easy to set up encryption.

The reliability is good.

What needs improvement?

Scalability is an aspect of this product that should be improved.

What do I think about the stability of the solution?

This is a stable wireless product.

What do I think about the scalability of the solution?

This solution is fairly scalable. We have between 10 and 15 users and do not plan to increase our usage at this time.

How are customer service and support?

I did not need to contact technical support. This product is okay.

Which solution did I use previously and why did I switch?

I have used other similar products in the past, including Cisco Wireless WAN and Ubiquity Wireless.

How was the initial setup?

The initial setup is easy and it's quickly deployable.

What about the implementation team?

I set it up myself and one engineer is all that is required for maintenance.

What other advice do I have?

This is a product that I would recommend because of its quick and easy setup.

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Wireless WAN
September 2022
Get our free report covering Cisco, Ruckus, Cambium Networks, and other competitors of Ubiquiti Wireless. Updated: September 2022.
634,550 professionals have used our research since 2012.