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Cisco Wireless WAN OverviewUNIXBusinessApplication

Cisco Wireless WAN is #3 ranked solution in top Wireless WAN tools. PeerSpot users give Cisco Wireless WAN an average rating of 8.2 out of 10. Cisco Wireless WAN is most commonly compared to Cambium Networks Wireless WAN: Cisco Wireless WAN vs Cambium Networks Wireless WAN. Cisco Wireless WAN is popular among the large enterprise segment, accounting for 66% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 20% of all views.
Cisco Wireless WAN Buyer's Guide

Download the Cisco Wireless WAN Buyer's Guide including reviews and more. Updated: September 2022

What is Cisco Wireless WAN?
Cisco Wireless WAN can help your business expand rapidly while making critical applications and services available when and where needed. Your business can run applications such as interactive video and TelePresence on a primary 4G LTE WWAN link, which is 10 to 15 times faster and 5 times lower latency than 3G.
Cisco Wireless WAN Customers
Aegean Motorway, Baylor Scott & White Health, Beachbody, Bellevue, Brunel University London, Bucks County Intermediate Unit , Chartwell School, Children's Hospital Colorado, Cisco Live Milan, City of Biel, City of Mississauga, Dundee Precious Metals, Electricity Authority of Cyprus, Erickson Living, Goldcorp, Great Ormond Street Hospital, Grupo Industrial Saltillo (GIS)
Cisco Wireless WAN Video

Cisco Wireless WAN Pricing Advice

What users are saying about Cisco Wireless WAN pricing:
  • "The pricing is good."
  • "If you have a two-person team doing the physical access point installations, they should be able to set up 10 to 20 access points per day."
  • "The price of Cisco Wireless WAN could improve upon pricing, it is expensive. We purchased the hardware through a vendor that Cisco used and we received approximately 75 percent off."
  • "The price is too high. The licensing is on a yearly basis."
  • Cisco Wireless WAN Reviews

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    Ghayas Uddin - PeerSpot reviewer
    IT Specialist at a manufacturing company with 1,001-5,000 employees
    Real User
    Top 5
    A reliable solution which is easy to manage, deploy and configure
    Pros and Cons
    • "Our most valuable feature involves the 802.11ac, which operates at a very high level and has updated technology."
    • "We found the initial setup to be a bit complex due to the CLI commands."

    What is our primary use case?

    I use the solution for wireless and mobile users, data sharing and file and print servers. We use the solution for conducting nearly all our services. 

    What is most valuable?

    Our most valuable feature involves the 802.11ac, which operates at a very high level and has updated technology. That's why we use the product, whose features we find to be very reliable.

    What needs improvement?

    We found the initial setup to be a bit complex due to the CLI commands. It's a little bit difficult and requires us to move and to convert. Certain CLI commands we are forced to undertake.

    The solution should also enable Bluetooth Low Energy devices, which serve the purpose of maintaining and managing one's tracking system. 

    The new product, 802.11ax BLE, enables features for tracking devices. It can be used for antivirus protection or in the event of any risk. It is a new technology and allows one to see where things are moving. The 802.11ax incorporates the features of the Cisco 9115ax model. The feature is very good. 

    For how long have I used the solution?

    I've been using Cisco Wireless WAN for more than 10 years.

    The current product, 2800, we have been using in excess of two years.

    Buyer's Guide
    Cisco Wireless WAN
    September 2022
    Learn what your peers think about Cisco Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
    633,184 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable. Meetings can be scaled with ease.

    We do have plans to increase the usage of Cisco Wireless WAN. 20 is the upper limit for the number of access points that we plan to purchase for deployment in our company. 

    How are customer service and support?

    Customer and technical support are very good. 

    Which solution did I use previously and why did I switch?

    In the past we used D-Link Access Point and it was not very good. However, it is very good when we convert this new technology in respect of the Cisco 2800 Series. With the 2800 model there have been no issues save for the one involving compliance testing of the Cambium product for the POC. After two or three months it ceased to work properly. It is not a good product. We tested the Cambium product, as well.

    How was the initial setup?

    The CLI command complicated things a bit and required of us to move and convert and to undertake certain CLI commands. 

    What about the implementation team?

    We deployed with the assistance of a consultant. Our experience with them was very good. 

    The local vendors helped us to deploy all our infrastructure and it is good that they did so. They are very friendly and their personnel is very knowledgeable.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is good. It is neither on the high nor low side. I consider it to be moderate. While other vendors provide the same, I find this model to be reasonably priced.

    What other advice do I have?

    The solution is good and very easy to deploy, manage and configure. We have encountered no issues in this regard. 

    We now plan to convert the 802.11ac to 802.11.ax. We intend to purchase a new access point to meet the technology challenges. We are now planning to move all access points to a new access point involving 802.11.ax technology.

    The number of users making use of the solution depends on the employee count. I would say that perhaps 200 users are connected daily with the access point that we have. For the moment we have a very small area. In every department we have in excess of 100 to 150 users connected to one access point. This works fine. But, depending on the user size and the type of Wireless Card the user may possess, certain users experience some difficulties due to the Wireless Card's age and its lack of compatibility. As such, it is the user size which would account for certain issues, not the product size.

    My advice to others is that the product and its performance are very good and scalable. Cisco is very good and the product is nice to deploy and to work with. One can use it with freedom from any latency. Overall, the product is very good and established and the company has been working for some time to make improvements to it. This and the reputation involved are why I use the product. 

    I rate Cisco Wireless WAN as a ten out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Manager - Technology at a tech services company with 10,001+ employees
    Real User
    Top 20
    Gives customers clean access to their wireless networks and supports WiFi 6
    Pros and Cons
    • "Recently, the most valuable and in-demand feature that users are enjoying is WiFi 6 support on the access points. The other good thing about Cisco Wireless LAN is how easily it provides clean access to the WiFi network."
    • "The coverage area on some of the low-end access points isn't the best. The high-end ones are fine, but we've had bad experiences on the other ones."

    What is our primary use case?

    I'm a solution architect and consultant in my company (a Cisco partner and system integrator) and our standard use case for Cisco Wireless LAN is providing WiFi coverage throughout our client organizations' buildings. These organizations include banks, airports, and universities. We also use other networking products from Cisco, including Cisco Meraki for cloud-based wireless networking in smaller environments.

    What is most valuable?

    I have seen that many people are using a lot of the features directly available on the wireless controller. Recently, the most valuable and in-demand feature that users are enjoying is WiFi 6 support on the access points. The other good thing about Cisco Wireless LAN is how easily it provides clean access to the WiFi network.

    What needs improvement?

    The coverage area on some of the low-end access points isn't the best. The high-end ones are fine, but we've had bad experiences on the other ones. Compared to some of the non-Cisco access points we use, the low-end access points from Cisco have shown to give only very minimal coverage.

    I am currently wondering how Cisco is going to handle the connections between 5G and the WiFi 6. These new technologies have similar features and I would expect, in the future, that there will be some integration between them.

    What do I think about the stability of the solution?

    The stability is fine. Cisco Wireless solutions are generally more stable than others, there is no doubt about that in my mind. Even our customers have experienced the same thing. The only problem is the different models. The range of models of Cisco access points is very limited compared to other vendors. And there are some challenges on the antenna configuration.

    What do I think about the scalability of the solution?

    It is scalable. Right now, it has only one series of controllers for all the numbers of access points, so in terms of scaling, we can always increase the controllers even if we have thousands of access points.

    How are customer service and support?

    The tech support for Cisco Wireless is fine. It's not usually myself that deals with them, but rather our technical deployment and support engineers. If they can't resolve any issues on their own, they simply raise a technical ticket with Cisco support.

    Which solution did I use previously and why did I switch?

    We are also selling Cisco Meraki products along with the standard Cisco portfolio. I don't have a lot of experience with Meraki, because we mainly recommend those products to small and medium environments, especially if the customer doesn't have a lot of networking staff and they simply want to bring WiFi services up quickly. 

    How was the initial setup?

    It is easy to set up the access points. Regarding how many people are needed for deployments, it really depends on the size of the project. We will have different scenarios ranging from only 10 to 15 access points, all the way up to 1,000 access points. All of this requires staff to physically mount the access points, and then we'll have the cabling technicians who connect all the cabling.

    After that, once they all connect back to the controller, all the integrations will be done on the controller. So the wireless engineer requirement is very minimal compared to how many people are needed for the physical installation. If you've got a two-person team, they should be able to install 10 to 20 access points per day.

    What's my experience with pricing, setup cost, and licensing?

    If you have a two-person team doing the physical access point installations, they should be able to set up 10 to 20 access points per day. 

    What other advice do I have?

    For the Cisco Wireless implementation, the most important advice I would like to give is regarding the planning of the access points. The planning is very important because if you do not do proper planning based on the requirements, then the project might well turn out to be a big mess. That's because once you install an access point in one location, it's very hard to move around. Keep this in mind from the beginning. 

    I would rate Cisco Wireless LAN an eight out of ten. I won't say it's the best there is, but it is definitely a leading solution.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Buyer's Guide
    Cisco Wireless WAN
    September 2022
    Learn what your peers think about Cisco Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
    633,184 professionals have used our research since 2012.
    3rd Line Systems Engineer at a legal firm with 1,001-5,000 employees
    Real User
    Top 20
    Highly scalable, nice GUI visuals, and helpful support
    Pros and Cons
    • "The Cisco solution is good, the new GUI looks good and we are seeing more telemetry from it."
    • "The new platform of Cisco Wireless WAN I did not like, there weren't many features available. The online platform has more options."

    What is our primary use case?

    We use Cisco Wireless WAN for our internal and guests users. We have recently migrated to the newest version of the solution.

    What is most valuable?

    The Cisco solution is good, the new GUI looks good and we are seeing more telemetry from it.

    What needs improvement?

    The new platform of Cisco Wireless WAN I did not like, there weren't many features available. The online platform has more options.

    We found ourselves needing to integrate Cisco Wireless WAN with another Cisco product, called Cisco DNA, to try and receive more assurance on the data. It's another piece of hardware that you're putting onto your network. It could have been a cloud solution. Before Cisco, we used to have Cisco Prime which used to give us more in-depth analytics, such as heat maps of someone complaining about wireless access in a specific area. You could drill down into that, but you don't receive that information from the Cisco controller. We will receive the information if we implemented the DNAC solution, but it is another solution that we're implementing from Cisco. A competitor could probably do it in a better way reducing the need for multiple solutions.

    Overall Cisco Wireless WAN could improve by giving more granular reporting and alerts back on issues and not having to integrate other tools onto the same platform. However, the platform is new, the interface is continually developing. Hopefully, they can improve quickly.

    For how long have I used the solution?

    I have been using Cisco Wireless WAN for approximately 10 years.

    What do I think about the stability of the solution?

    I found the new version of Cisco Wireless WAN initially seemed to be quite buggy. However, the stability is good overall.

    What do I think about the scalability of the solution?

    This model of Cisco Wireless WAN has good scalability. You can have ten of thousands of people using it.

    We have approximately 4,000 users of this solution globally. The solution is used hourly.

    How are customer service and support?

    The technical support from Cisco Wireless WAN is good. However, they were better before.

    How was the initial setup?

    As people were transitioning to this Cisco Wireless WAN hardware, there wasn't as much available information online about different issues people might come across.

    When determining if the implementation is going to be difficult it would depend on the topology of the sites. We're a global company, and on some of the sites where it was a standalone controller, it was straightforward to implement. However, on a different site when we were using the physical appliance, as a virtual wireless anchor that was in our own cloud, integrating that wasn't seamless.

    What about the implementation team?

    We had help from the vendor when we were doing the implementation.

    We have one person that does the maintenance and patching of the solution.

    What's my experience with pricing, setup cost, and licensing?

    The price of Cisco Wireless WAN could improve upon pricing, it is expensive. We purchased the hardware through a vendor that Cisco used and we received approximately 75 percent off.

    We are on a three-year license with Cisco Wireless WAN.

    Which other solutions did I evaluate?

    We evaluated the Cisco Meraki solution before we made the decision to choose the on-premise solution. One reason we choose the on-premise solution is we were already using one. When choosing which one is better, it is difficult because I did not use Cisco Meraki extensively to determine which one is best.

    What other advice do I have?

    Since we have recently migrated to the new version of the Cisco Wireless WAN platform the interface has changed and I'm still getting used to it.

    I would recommend Cisco Wireless WAN. However, that's because my exposure is to Cisco Wireless. I'm probably a little bit biased. Overall, it's a fairly good solution.

    Whether this solution is suitable or not for a company depends on their deployment, if they were a Greenfield-sized company or a Brownfield-sized company I would have different tips. It does fully depend on the scenario. My key advice is with a wireless solution is for them to do a wireless survey first before purchasing.

    I rate Cisco Wireless WAN an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Technical Coordinator at a educational organization with 1,001-5,000 employees
    Real User
    Top 10
    Provides user-friendly dashboard, great performance, and a lot of documentation
    Pros and Cons
    • "It's a small feature, but Cisco allows me to see access points with blinking lights. This shows me which access point is which."
    • "The price could be better."

    What is our primary use case?

    We use this solution for our campus network. I work for the university's IT team, so we use it for the faculties, administrative buildings, and labs. We're very happy with it.

    The solution is deployed on-premises.

    We're using the latest version.

    What is most valuable?

    It's a small feature, but Cisco allows me to see access points with blinking lights. This shows me which access point is which.

    For example, sometimes we have more than 100 access points, and the company that did the set up unfortunately didn't document it well, so that can be a problem.

    The dashboard is wonderful. It's very user friendly.

    What needs improvement?

    The price could be better. It's too high.

    It's also hard to get the product because of climate problems.

    For how long have I used the solution?

    I have been using this solution for a year and a half.

    What do I think about the stability of the solution?

    It's very stable. In comparison, Extreme's stability is not good. We do speed tests, and with Cisco, we can get 700 megabits per second.

    What do I think about the scalability of the solution?

    It's very scalable. 

    How are customer service and support?

    The solution was already set up, so we didn't need a lot of technical support.

    If we need help, we can call them directly. We don't need to open a ticket.

    Which solution did I use previously and why did I switch?

    I have dealt with Extreme Wireless, especially Extreme IQ Cloud. Compared to Extreme, Cisco is way ahead.

    It's very easy to deploy. I like Cisco's dashboard. I think it's more user friendly than the Extreme dashboard.

    Extreme is easy to deploy, and management is very nice, but the performance isn't good so far. We are using the essential license now, not the pilot license, which is the advanced feature license. When we get the pilot license, I don't know if my mind will change, but for now the performance is way better in Cisco.

    When I'm deploying Extreme, it's hard to get information from the internet. I'm not talking about the support from the company. 

    With Cisco products, there's a ton of information on YouTube, in Cisco documentation, and on Cisco's website. With Extreme, I couldn't get that information.  

    With the same infrastructure, switches, logical topology, and physical topology, Extreme's performance isn't very good. It might be because of the license. When I talk with the company, they say, "If you don't have the Extreme pilot license, you can't get high balances." 

    For example, you can only get 150 megabits. It's like one channel at a time. They say that when we install the license, we'll get higher balances, but we haven't experienced that yet. We are waiting for the installation to complete, and then we'll get the license.

    Cisco's performance is much better.

    I also have experience with Huawei. Cisco's deployment is much better in comparison.

    How was the initial setup?

    The solution was set up before I started working on it, so I continue to deploy it. 

    Compared to Extreme, it doesn't take a lot of time to deploy. We have more than 1,000 access points. It takes about several hours to deploy. It's quick to install.

    What's my experience with pricing, setup cost, and licensing?

    The price is too high. The licensing is on a yearly basis. 

    The price was built in with the total price of the access points. We bought other products, like cable covers, and some switches, so I don't know the exact price for the licenses.

    The price of Cisco is twice as high as Extreme because of the exchange rate in Turkey. At the time, our currency decreased catastrophically against the dollar.

    What other advice do I have?

    I would rate this solution nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Muhammad Alim Besari - PeerSpot reviewer
    Solution Architect at Packet System Indonesia
    Real User
    Cisco Wireless LAN deliver the best wireless experience yet so easy to operate and manage.
    Pros and Cons
    • "Provides good visibility and insights into what is happening."
    • "Improvements can be made in the wireless fabric."

    What is our primary use case?

    Most of my customers are demanding a wireless connectivity that seamless and  great mobility for their users. Because modern workplace now requires great collaboration and great collaboration comes from great mobility.

    How has it helped my organization?

    Cisco Wireless LAN has improved a lot of my customers organization. The best part of using wireless solution is the mobility, where my customers can work together like anywhere and anytime. They way they are working also changing after using wireless solution.

    What is most valuable?

    Cisco Wireless Solution comes with WiFi 6 capability that provide higher bandwidth and less usage of battery for endpoint. The visibility on the solution also comes in place when it is integrated with Cisco DNA Center. Day 2 operation is much easier because the solution provide wider visibility and analytics.

    What needs improvement?

    Apart from the features and benefits that Cisco Wireless LAN Solution has been given, some areas are still need to be improved. For example on part of onboarding the AP. For customer who has old version WLC (AireOS version) and want to migrate their AP to new WLC (IOS XE version) sometime requires extra effort because of DTLS certificate issue or no valid ap manager. 

    For how long have I used the solution?

    Working on Cisco Gold Partner as Systems Engineer give me more than 6 years already in delivering Cisco Wireless LAN Solution. From the era of Aironet untill now becoming era of Catalyst Wireless.

    What do I think about the stability of the solution?

    Cisco Wireless LAN Solution is stable if you choose the recommended version of firmware.

    What do I think about the scalability of the solution?

    Cisco Wireless LAN scalability is good. The smallest of WLC can handle up to 250 APs and the highest WLC can handle up to 6000 APs.

    How are customer service and support?

    Cisco TAC is helpful when assisting us during troubleshooting the issue, one thing that can be improved also from Cisco Wireless Solution is to auto capture the logs and everything that need to be analyzed during troubleshooting for particular user since troubleshooting wireless need to analyze on live session.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is less complex than it used to be and has definitely improved. There's still a way to go. Depending on the customer, deployment can take from two weeks to three months.

    What about the implementation team?

    We implement the solutions with our implementation team.

    What's my experience with pricing, setup cost, and licensing?

    Licensing on Cisco Wireless Solution comes in 3 types of subscriptions, DNA Essential, DNA Advantage and DNA Premier. Those 3 types licensing actually has a component which perpetual based. But at first time of buying the solution, Cisco enforced the customers to buy initial license that come with minimum of 3 years subscriptions. After 3 years passed, customer can still use the network even the license is not being renewed because there is a part on the license that perpetual. Digging deeper on to the part of subscriptions license, actually most of the features are can only use if the customer has DNA Center. So if the customer doesn't have DNA Center then mostly those features is unable to use.

    What other advice do I have?

    Cisco Wireless LAN solutions is good enough to deliver the wireless experience for my customers, but sometimes we need to adjust or tune the configuration before get the best experience. Since Cisco is already has AI capability, I hope that in the future, the configuration will be adjusted with the baseline of customer environment. Suppose that there is learning curve process for 1 week, after that the solution will provide a report that configuration need to be fixed according to the customer environment and according to Cisco Best Practice. This report need to be evaluated by IT Admin and if it is approved, then schedule a downtime in the out of office hour for implementing the configuration.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Alexander Rauch - PeerSpot reviewer
    Delivery Manager Network Services at a consumer goods company with 1,001-5,000 employees
    Real User
    Top 10
    Reliable and scalable with a straightforward setup
    Pros and Cons
    • "It's a reliable solution."
    • "The pricing of the solution could always be better."

    What is most valuable?

    We trust Cisco. It's a reliable solution. Reliability is most probably the most valuable feature for our organization.

    The solution does exactly what we need it to do.

    The initial setup is mostly straightforward.

    What needs improvement?

    The pricing of the solution could always be better. If they could work to make the costs more competitive, that would be ideal.

    For how long have I used the solution?

    I've been using the solution for more than ten years at this point. It's been 12 to 13 years or so. It's been a long time.

    What do I think about the stability of the solution?

    The stability of the solution is quite good. It's reliable. It doesn't crash or freeze. There are no bugs or glitches.

    What do I think about the scalability of the solution?

    The scalability potential of the solution is very good. If a company needs to expand it, they can.

    If I look just now at my area and the locations I'm responsible for, we have more than 2,000 users. However, we use the product globally, and if we look at it from that perspective, we have more than 20,000 users actively using it every day. Of course, with COVID, and people now working from home, it's likely less at the moment.

    How are customer service and technical support?

    I'm pretty satisfied with the documentation as well as with the support. If we have any challenges or issues, Cisco is usually always able to help us. They are helpful, knowledgeable, and responsive to our needs.

    How was the initial setup?

    In terms of the initial implementation, it is always dependant on what knowledge you have and the level of experience. The more you have, of course, the easier it is. For us, it's not difficult anymore. I'd describe the process as pretty straightforward and quite easy to set up on a new site.

    What's my experience with pricing, setup cost, and licensing?

    The solution does come with a price tag. It's not the least expensive option on the market.

    What other advice do I have?

    We are a customer and end-user. We don't have a business relationship with Cisco.

    We use a lot of Cisco products, including Cisco Catalyst Switches, Wireless WAN, and Cisco Nexus.

    We use one of the latest access points, however, we are not up to date on the newest controller versions as our versions are still supported. We plan to replace them probably in the next one or two years. It's not the latest, let's say, controller version. However, from a software standpoint, we are still up to date.

    I would recommend the solution to others. However, they have to be prepared to pay the price and have the budget for the product.

    In general, I would rate the solution at a nine out of ten. We've been extremely satisfied with its capabilities.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Aladdin Sayed - PeerSpot reviewer
    IT & Application Manager at JV
    Real User
    Great concept and typically helpful technical support but can be complex to deploy
    Pros and Cons
    • "The product can scale well."
    • "We did have issues with the product that made us concerned about the overall stability."

    What is our primary use case?

    We are a hotel. We primarily use the solution for wireless access for the hotel and for accommodations. 

    What is most valuable?

    The stability is okay.

    The product can scale well.

    Technical support can be helpful.

    Overall, the concept of the solution is great.

    What needs improvement?

    The initial setup is somewhat complex. 

    I need to look deeper into the DNA of the solution before making any suggestions for the solution. I need to do more research.

    Sometimes you do not get a good person helping you with technical support.

    We did have issues with the product that made us concerned about the overall stability.

    What do I think about the stability of the solution?

    For us, we have some power issues, and we returned many items due to power issues. There may be some models that have some problems with the power. I'm not sure about this, however, when we used some, Cisco responded clearly and they replaced them. However, this experience made us concerned about the overall stability potential.

    What do I think about the scalability of the solution?

    The scalability is okay. A company can expand it if they need to.

    We have over 700 people using the solution currently. They cover all types of roles and at different levels.

    We likely will increase usage in the future. I already issued a purchase order to make an incremental increase to the current wireless resolution. That will be something like 5% or 7%.

    How are customer service and support?

    In many cases, technical support is excellent. In some cases, however, they are not confident enough. They are following a checklist more than problem-solving in some cases. They repeat the same solution many times without results. The tickets are open for a long time. That said, in many cases, they are excellent.

    How was the initial setup?

    We found the initial setup to be a bit complex. It was not simple or straightforward. I'd rate my experience with the process, at a four out of five.

    We deployed the solution over the course of two years.  

    What about the implementation team?

    We both had a vendor assist us and had our in-house team handle some elements of the installation. We did not have a good experience with the third-party service provider.

    What's my experience with pricing, setup cost, and licensing?

    The cost was a mix between the license, manpower, and hardware. It was different from layer to layer. The hard costs are only 45% of the actual costs.

    What other advice do I have?

    I use two different versions of the solution. 

    Would rate the solution a seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Bram Cuppens - PeerSpot reviewer
    Network Administrator at UC Leuven-Limburg
    Real User
    Top 20
    Easy to implement and onboard people with good reliability
    Pros and Cons
    • "The implementations are easy."
    • "The pricing is a bit high."

    What is our primary use case?

    We just deliver wireless coverage, general and specific, for auditoriums and stuff like that.

    What is most valuable?

    The most valuable aspect of the solution is its fast transition.

    It’s a stable solution.

    The product is scalable.

    The implementations are easy.

    There’s an easy onboarding process for non-native users.

    What needs improvement?

    When you have a question related to support, getting direct or faster access to someone technical would be ideal.

    The pricing is a bit high.

    For how long have I used the solution?

    I’ve used the solution for about 15 years.

    What do I think about the stability of the solution?

    The solution is very stable. There are no bugs or glitches. It doesn’t crash or freeze. It’s reliable.

    What do I think about the scalability of the solution?

    The product can scale quite well.

    Perhaps we made the right decision as we knew beforehand how much we needed to use through bandwidth, number of users, and number of VPs. We did our homework. We knew which product type/model we had to buy and deploy. That ensures that scaling is easy.

    We might have 2,000 to 3,000 users on the solution, depending on the day. They are mostly students.

    We likely will expand usage. We're running the next wave of installing extra eight pieces for delivering more coverage, and in a way also more bandwidth or throughput.

    How are customer service and support?

    Technical support should be faster and more accessible.

    Which solution did I use previously and why did I switch?

    I've also used, for example, Aruba.

    How was the initial setup?

    The initial setup is very straightforward. It’s not difficult to set up.

    I’d rate the solution a two out of five in terms of ease of use with one being the easiest and five being difficult.

    What about the implementation team?

    The first setup was done in-house. And over the years we had some external consultancy, however, the main setup was done in-house.

    What's my experience with pricing, setup cost, and licensing?

    The licensing costs are a bit on the high side.

    I’d rate the solution a 3.5 out of five in terms of how expensive it is, with five being the most expensive. The licensing of Cisco is pretty high, especially in comparison to other options, such as Aruba.

    What other advice do I have?

    I’d advise those considering the solution to go onto the internet and find as much documentation about the solution as you can.

    I’d rate the solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Updated: September 2022
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