Try our new research platform with insights from 80,000+ expert users

Ruckus Wireless WAN vs Ubiquiti Wireless comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Ruckus Wireless WAN delivers strong ROI with extended lifespan and cost savings, especially valued in educational settings.
Sentiment score
6.3
Ubiquiti Wireless users report long-lasting equipment with minimal maintenance, though some suggest improvements and additional user controls.
 

Customer Service

Sentiment score
6.4
Ruckus Wireless WAN support is generally positive, but users desire more experienced staff and improved communication and contact options.
Sentiment score
5.2
Ubiquiti Wireless support varies, relying on email and forums; lacks phone support, leading to mixed user experiences.
When we seek support, the service we expect is not promptly delivered, which can be time-consuming.
CEO at Netsys Solutions (Pvt) Ltd
They would thoroughly troubleshoot issues.
IT Manager at Handi Quilter, Inc.
Response time could be better, mainly.
Networks Manager at a manufacturing company with 10,001+ employees
The main concern is about response time rather than technical expertise or experience.
Technical Manager at Network Security and Crypto
I didn't have any issues with Ubiquiti support.
Systems and networks manager at Botanic-Serres Du Saleve, SAS
 

Scalability Issues

Sentiment score
7.6
Ruckus Wireless WAN is scalable and adaptable, with cloud options improving scalability despite hardware and licensing limitations.
Sentiment score
7.5
Ubiquiti Wireless excels in scalability and centralized management, ideal for small to medium businesses expanding their network infrastructure.
I find the scalability quite good, with a rating of eight out of ten.
CEO at Netsys Solutions (Pvt) Ltd
We primarily use them for switching and Wi-Fi solutions.
Technical Manager at Network Security and Crypto
Ubiquiti Wireless offers large scalability, which is very important for our company as we have multiple sites that need to be interconnected and managed effectively.
Network Administrator at a retailer with 11-50 employees
 

Stability Issues

Sentiment score
8.2
Ruckus Wireless WAN is stable and reliable, performing well in high-density areas with mostly positive user feedback.
Sentiment score
7.3
Ubiquiti Wireless is praised for its stable, reliable performance, with occasional connectivity issues noted in crowded areas.
Ubiquiti Wireless is rated ten out of ten for stability.
Network Administrator at a retailer with 11-50 employees
 

Room For Improvement

Improvements needed in support, documentation, UI, integration, licensing, delivery, analytics, and global coverage for competitive alignment.
Ubiquiti Wireless lacks advanced features, scalability, and support, facing issues with usability, integration, durability, and supply chain.
Ruckus Wireless WAN could add a full stack to their product to make it more competitive, as they do not have security and they do not have their own cloud.
Networks Manager at a manufacturing company with 10,001+ employees
There seems to be no visible improvement in the Gartner positioning, which is crucial even as companies like Huawei are also entering the wireless sector.
CEO at Netsys Solutions (Pvt) Ltd
The firewall configuration also requires significant effort and could be improved for ease of use.
Network Administrator at a retailer with 11-50 employees
Enterprise users require more details and options.
Head of IT at RD Tech
When implementing Wi-Fi for a campus, we use Cisco for the core backbone infrastructure, while implementing Ubiquiti Wireless for the Wi-Fi and controller.
Technical Manager at Network Security and Crypto
 

Setup Cost

Ruckus Wireless offers competitive pricing with flexible licensing, seen as a worthwhile investment for performance and coverage benefits.
Ubiquiti Wireless is praised for its affordability and no licensing fees, making it ideal for small to medium businesses.
The price is always on the higher side, which impacts the perception of return on investment.
CEO at Netsys Solutions (Pvt) Ltd
Ubiquiti Wireless is cheaper.
Systems and networks manager at Botanic-Serres Du Saleve, SAS
The equipment is priced relatively high, though the value it provides makes it worth the cost.
Network Administrator at a retailer with 11-50 employees
Ubiquiti Wireless is quite affordable, making it accessible for smaller companies.
Technical Manager at Network Security and Crypto
 

Valuable Features

Ruckus Wireless WAN offers powerful performance, superior coverage, easy deployment, high user support, seamless roaming, and excellent IoT integration.
Ubiquiti Wireless excels in setup, management, performance, and security, offering scalable, affordable solutions with robust coverage and intuitive use.
The most valuable features are the advanced technologies like BeamFlex, which make a significant difference.
CEO at Netsys Solutions (Pvt) Ltd
Ruckus Wireless WAN appears to perform better in less than optimal situations.
Networks Manager at a manufacturing company with 10,001+ employees
All the access points provide good connectivity and are reliable.
Head of IT at RD Tech
Since implementing Ubiquiti Wireless, I have seen improvements in connection security, wireless speed, and overall network stability.
Network Administrator at a retailer with 11-50 employees
The integration of Ubiquiti Wireless with other Ubiquiti products in the setup is seamless and perfect.
Technical Manager at Network Security and Crypto
 

Categories and Ranking

Ruckus Wireless WAN
Ranking in Wireless WAN
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
58
Ranking in other categories
No ranking in other categories
Ubiquiti Wireless
Ranking in Wireless WAN
1st
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
77
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Wireless WAN category, the mindshare of Ruckus Wireless WAN is 26.4%, down from 37.9% compared to the previous year. The mindshare of Ubiquiti Wireless is 33.8%, down from 40.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless WAN Market Share Distribution
ProductMarket Share (%)
Ubiquiti Wireless33.8%
Ruckus Wireless WAN26.4%
Other39.800000000000004%
Wireless WAN
 

Q&A Highlights

NC
Content Manager at PeerSpot
Nov 10, 2021
 

Featured Reviews

NN
IT Manager at Handi Quilter, Inc.
Reliable Wi-Fi deployment handles extreme conditions and reduces maintenance
The only bad downside to Ruckus Wireless WAN is that the guest network is poorly conceived. This is a known issue. There are ways to make the guest network work reliably, but not as promised. That's the only downside to Ruckus Wireless WAN access points - they have a weak guest system and guest portal, but everything else is the best of the best. If I did not have access to Ruckus Wireless WAN support, I think I would have failed. One downside they have now is that you no longer have access to the support folks without a contract. That has changed over many years. That would be really unfortunate because I remember struggling. The company was very hungry at that point and they were very willing to help. Now support requires a contract. That comes with all growing companies.
Donald Ochanda - PeerSpot reviewer
Technical Manager at Network Security and Crypto
Seamless coverage amplifies connectivity while enhanced responsiveness strengthens potential
We do not prefer Ubiquiti Wireless switches for more complex environments, not because they lack scalability, but because we haven't explored their products extensively. We are strong on their Wi-Fi solution. When implementing Wi-Fi for a campus, we use Cisco for the core backbone infrastructure, while implementing Ubiquiti Wireless for the Wi-Fi and controller. Perhaps we haven't discovered switches that would match our requirements, or maybe they exist but we haven't explored their capabilities fully. Regarding improvements to Ubiquiti Wireless, I cannot provide specific suggestions as I'm not an expert on Wi-Fi, as there is a dedicated team that handles Wi-Fi solutions.
report
Use our free recommendation engine to learn which Wireless WAN solutions are best for your needs.
879,768 professionals have used our research since 2012.
 

Answers from the Community

NC
Content Manager at PeerSpot
Nov 10, 2021
Nov 10, 2021
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is very stable and scales easily. It can be challenging to set up other products with Ubiquiti Wireless - not impossible, but not easy either. It would make Ubiquiti Wireless more competitive if they offer...
2 out of 3 answers
NC
Key Account Manager at 3GCOM
Sep 3, 2021
CR
Principal CEO at SC MICROPOLIS DATA SRL
Sep 6, 2021
yes. aprox. same  issues at the half price
 

Top Industries

By visitors reading reviews
Comms Service Provider
16%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
6%
Computer Software Company
9%
Comms Service Provider
9%
Government
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise11
Large Enterprise14
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise10
Large Enterprise18
 

Questions from the Community

Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
What is your experience regarding pricing and costs for Ruckus Wireless WAN?
These are not cheap access points. If you want to go cheap, Ubiquiti is an option. I knew they were worth it because once deployed, they wouldn't require additional attention. They're not at Cisco ...
What needs improvement with Ruckus Wireless WAN?
Ruckus Wireless WAN is overpriced. Compared to others at the moment, Ruckus Wireless WAN does not have many valuable features. Compared to everyone else, everyone else comes self-hosted, either wit...
Which is better - Cambium or Ubiquiti Wireless?
For me, Ubiquiti was easy to install, configure, set up, and maintain, while also providing solid coverage and better handoffs between APs. This is especially relevant if you are using Apple produc...
Which is better - Ubiquiti Wireless or Cisco Meraki Wireless LAN?
Ubiquiti Wireless offers a wide range of WLAN products. We tested their devices before ultimately choosing Cisco Meraki. Ubiquiti devices have good outdoor performance and the connection is very st...
What do you like most about Ubiquiti Wireless?
We had a client with a power plant. Different wireless devices from various brands caused problems. We fixed it using the Ubiquiti Wireless UDM controller and installed 75 access points and antenna...
 

Overview

 

Sample Customers

American University of Sharjah, Dordt College, Drew University, Lamar University, Raroa School
NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, British Armed Forces, Arcadia School District, Moscow - Enforta
Find out what your peers are saying about Ruckus Wireless WAN vs. Ubiquiti Wireless and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.