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Ruckus Wireless WAN vs Ubiquiti Wireless comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Ruckus Wireless WAN delivers strong ROI with extended lifespan and cost savings, especially valued in educational settings.
Sentiment score
6.3
Ubiquiti Wireless users report long-lasting equipment with minimal maintenance, though some suggest improvements and additional user controls.
 

Customer Service

Sentiment score
6.5
Ruckus Wireless WAN support is generally positive, but users desire more experienced staff and improved communication and contact options.
Sentiment score
5.2
Ubiquiti Wireless support varies, relying on email and forums; lacks phone support, leading to mixed user experiences.
When we seek support, the service we expect is not promptly delivered, which can be time-consuming.
They would thoroughly troubleshoot issues.
The main concern is about response time rather than technical expertise or experience.
I didn't have any issues with Ubiquiti support.
 

Scalability Issues

Sentiment score
7.7
Ruckus Wireless WAN is scalable and adaptable, with cloud options improving scalability despite hardware and licensing limitations.
Sentiment score
7.5
Ubiquiti Wireless excels in scalability and centralized management, ideal for small to medium businesses expanding their network infrastructure.
I find the scalability quite good, with a rating of eight out of ten.
Ubiquiti Wireless offers large scalability, which is very important for our company as we have multiple sites that need to be interconnected and managed effectively.
We primarily use them for switching and Wi-Fi solutions.
 

Stability Issues

Sentiment score
8.2
Ruckus Wireless WAN is stable and reliable, performing well in high-density areas with mostly positive user feedback.
Sentiment score
7.3
Ubiquiti Wireless is praised for its stable, reliable performance, with occasional connectivity issues noted in crowded areas.
Ubiquiti Wireless is rated ten out of ten for stability.
 

Room For Improvement

Improvements needed in support, documentation, UI, integration, licensing, delivery, analytics, and global coverage for competitive alignment.
Ubiquiti Wireless lacks advanced features, scalability, and support, facing issues with usability, integration, durability, and supply chain.
There seems to be no visible improvement in the Gartner positioning, which is crucial even as companies like Huawei are also entering the wireless sector.
Enterprise users require more details and options.
When implementing Wi-Fi for a campus, we use Cisco for the core backbone infrastructure, while implementing Ubiquiti Wireless for the Wi-Fi and controller.
The firewall configuration also requires significant effort and could be improved for ease of use.
 

Setup Cost

Ruckus Wireless offers competitive pricing with flexible licensing, seen as a worthwhile investment for performance and coverage benefits.
Ubiquiti Wireless is praised for its affordability and no licensing fees, making it ideal for small to medium businesses.
The price is always on the higher side, which impacts the perception of return on investment.
Ubiquiti Wireless is cheaper.
The equipment is priced relatively high, though the value it provides makes it worth the cost.
Ubiquiti Wireless is quite affordable, making it accessible for smaller companies.
 

Valuable Features

Ruckus Wireless WAN offers powerful performance, superior coverage, easy deployment, high user support, seamless roaming, and excellent IoT integration.
Ubiquiti Wireless excels in setup, management, performance, and security, offering scalable, affordable solutions with robust coverage and intuitive use.
The most valuable features are the advanced technologies like BeamFlex, which make a significant difference.
The integration of Ubiquiti Wireless with other Ubiquiti products in the setup is seamless and perfect.
All the access points provide good connectivity and are reliable.
Since implementing Ubiquiti Wireless, I have seen improvements in connection security, wireless speed, and overall network stability.
 

Categories and Ranking

Ruckus Wireless WAN
Ranking in Wireless WAN
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
No ranking in other categories
Ubiquiti Wireless
Ranking in Wireless WAN
1st
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
77
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Wireless WAN category, the mindshare of Ruckus Wireless WAN is 33.0%, down from 37.0% compared to the previous year. The mindshare of Ubiquiti Wireless is 38.3%, down from 39.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless WAN Market Share Distribution
ProductMarket Share (%)
Ubiquiti Wireless38.3%
Ruckus Wireless WAN33.0%
Other28.700000000000003%
Wireless WAN
 

Q&A Highlights

NC
Nov 10, 2021
 

Featured Reviews

Said Souhaiel - PeerSpot reviewer
Easy for us to apply and change parameters or consult the quality
I recommend using Ruckus. First of all, the cost and the price are okay compared to Cisco or Huawei. Secondly, the use is easy, and we have a significant result in terms of quality and signal level. We use it as an access point to provide Internet coverage for the public We have a few on-site…
Donald Ochanda - PeerSpot reviewer
Seamless coverage amplifies connectivity while enhanced responsiveness strengthens potential
We do not prefer Ubiquiti Wireless switches for more complex environments, not because they lack scalability, but because we haven't explored their products extensively. We are strong on their Wi-Fi solution. When implementing Wi-Fi for a campus, we use Cisco for the core backbone infrastructure, while implementing Ubiquiti Wireless for the Wi-Fi and controller. Perhaps we haven't discovered switches that would match our requirements, or maybe they exist but we haven't explored their capabilities fully. Regarding improvements to Ubiquiti Wireless, I cannot provide specific suggestions as I'm not an expert on Wi-Fi, as there is a dedicated team that handles Wi-Fi solutions.
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Answers from the Community

NC
Nov 10, 2021
Nov 10, 2021
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is very stable and scales easily. It can be challenging to set up other products with Ubiquiti Wireless - not impossible, but not easy either. It would make Ubiquiti Wireless more competitive if they offer...
2 out of 3 answers
NC
Sep 3, 2021
CR
Sep 6, 2021
yes. aprox. same  issues at the half price
 

Top Industries

By visitors reading reviews
Comms Service Provider
17%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
6%
Computer Software Company
10%
Comms Service Provider
9%
Government
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise11
Large Enterprise13
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise10
Large Enterprise18
 

Questions from the Community

Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
What do you like most about Ruckus Wireless WAN?
Ruckus Wireless WAN is an easy-to-use solution.
What is your experience regarding pricing and costs for Ruckus Wireless WAN?
These are not cheap access points. If you want to go cheap, Ubiquiti is an option. I knew they were worth it because once deployed, they wouldn't require additional attention. They're not at Cisco ...
Which is better - Cambium or Ubiquiti Wireless?
For me, Ubiquiti was easy to install, configure, set up, and maintain, while also providing solid coverage and better handoffs between APs. This is especially relevant if you are using Apple produc...
Which is better - Ubiquiti Wireless or Cisco Meraki Wireless LAN?
Ubiquiti Wireless offers a wide range of WLAN products. We tested their devices before ultimately choosing Cisco Meraki. Ubiquiti devices have good outdoor performance and the connection is very st...
What do you like most about Ubiquiti Wireless?
We had a client with a power plant. Different wireless devices from various brands caused problems. We fixed it using the Ubiquiti Wireless UDM controller and installed 75 access points and antenna...
 

Overview

 

Sample Customers

American University of Sharjah, Dordt College, Drew University, Lamar University, Raroa School
NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, British Armed Forces, Arcadia School District, Moscow - Enforta
Find out what your peers are saying about Ruckus Wireless WAN vs. Ubiquiti Wireless and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.