

Ruckus Wireless WAN and Ubiquiti Wireless compete in the wireless networking category. Ruckus appears to have the upper hand due to its advanced features and comprehensive solutions suited for complex deployments.
Features: Ruckus Wireless WAN integrates advanced analytics tools, proactive security updates, and BeamFlex technology that improves signal quality, excelling in high-density environments. Ubiquiti Wireless provides dual-band WiFi with robust coverage and is known for its ease of use and affordability, although it lacks enterprise-level features.
Room for Improvement: Ruckus users report issues with pricing, delivery delays, complex licensing, and suggest improvements in documentation, technical support, and guest networking features. Ubiquiti users wish for better security features, stability, integration with third-party solutions, and expanded management and support options.
Ease of Deployment and Customer Service: Ruckus offers on-premises and hybrid cloud deployments, receiving praise for technical support, although some have noted a decline in quality. Ubiquiti wins points for straightforward setup, but lacks direct manufacturer support, relying on online communities. Its support is less extensive, with reports of delays and limited direct assistance.
Pricing and ROI: Ruckus, despite higher licensing costs, is valued for flexibility and competitive pricing against brands like Cisco, offering good ROI due to its longevity. Ubiquiti is cheaper with no licensing fees, appealing to budget-conscious users. Its ROI is particularly significant for small to medium-sized businesses, thanks to its low cost.
When we seek support, the service we expect is not promptly delivered, which can be time-consuming.
They would thoroughly troubleshoot issues.
Response time could be better, mainly.
The main concern is about response time rather than technical expertise or experience.
I didn't have any issues with Ubiquiti support.
I find the scalability quite good, with a rating of eight out of ten.
We primarily use them for switching and Wi-Fi solutions.
Ubiquiti Wireless offers large scalability, which is very important for our company as we have multiple sites that need to be interconnected and managed effectively.
Ubiquiti Wireless is rated ten out of ten for stability.
Ruckus Wireless WAN could add a full stack to their product to make it more competitive, as they do not have security and they do not have their own cloud.
There seems to be no visible improvement in the Gartner positioning, which is crucial even as companies like Huawei are also entering the wireless sector.
The firewall configuration also requires significant effort and could be improved for ease of use.
Enterprise users require more details and options.
When implementing Wi-Fi for a campus, we use Cisco for the core backbone infrastructure, while implementing Ubiquiti Wireless for the Wi-Fi and controller.
The price is always on the higher side, which impacts the perception of return on investment.
Ubiquiti Wireless is cheaper.
The equipment is priced relatively high, though the value it provides makes it worth the cost.
Ubiquiti Wireless is quite affordable, making it accessible for smaller companies.
The most valuable features are the advanced technologies like BeamFlex, which make a significant difference.
Ruckus Wireless WAN appears to perform better in less than optimal situations.
All the access points provide good connectivity and are reliable.
Since implementing Ubiquiti Wireless, I have seen improvements in connection security, wireless speed, and overall network stability.
The integration of Ubiquiti Wireless with other Ubiquiti products in the setup is seamless and perfect.
| Product | Market Share (%) |
|---|---|
| Ubiquiti Wireless | 33.8% |
| Ruckus Wireless WAN | 26.4% |
| Other | 39.800000000000004% |

| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 11 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 48 |
| Midsize Enterprise | 10 |
| Large Enterprise | 18 |
Ruckus Wireless’s WAN (Wide Area Network) suite of switches and solutions provides companies and organizations with a wide variety of products that enable them to deploy and manage the kinds of WANs that best meet their needs. Ruckus Wireless is a leader in the field of WAN creation, deployment, and management. Their solutions are designed with the user in mind. They are sleek products and solutions that are easy for administrators to use and maintain. This makes it a valuable suite for any and every kind of industry. The level of ease that it provides makes it possible for companies and organizations to reap a high level of benefit from whichever product they choose to use.
Ruckus Wireless WAN Benefits
Some of the benefits of using the Ruckus Wireless WAN suite of switches and solutions include:
Ruckus Wireless WAN Features
Organizations that choose to use the Ruckus Wireless WAN suite of switches and solutions have a large number of capabilities from which they can choose.
Reviews from Real Users
Ruckus Wireless’s WAN suite is a truly versatile selection of solutions that offer users a complete package of capabilities and features. This suite makes it possible for users to meet all of their networking needs. Their wireless access points are the kind that is mostly employed in industries like resorts, which have to cater to large volumes of people over extended periods of time. They provide companies with the highest possible level of coverage. Users working in any number of fields would find Ruckus Wireless to be up to the task of handling their networking needs. This suite is appropriate for large corporations and small businesses alikes.
An information technology project manager at a university writes, “The actual wireless access points themselves are very powerful. We get very good coverage from just one access point. The throughput is very good and the centralized management is excellent. Also, the ease of deployment is very good.”
A video conferencing administrator at a technology services company states, “The solution is suitable for many types of environments, such as small businesses.”
Ubiquiti Wireless refers to the wireless networking solutions provided by Ubiquiti Networks, a leading technology company specializing in networking and wireless communication products. Ubiquiti Wireless offers a range of innovative and cost-effective wireless networking solutions designed for various applications, including enterprise networks, service providers, small and medium-sized businesses, and home users.
Ubiquiti Wireless products are known for their reliability, performance, and ease of use. They encompass a wide range of devices and technologies, including wireless access points, wireless routers, antennas, bridges, mesh networks, and point-to-point or point-to-multipoint wireless links.
Ubiquiti Wireless Features:
Scalability: Ubiquiti Wireless products are designed to scale easily, allowing organizations to expand their wireless networks as needed without significant infrastructure changes.
Flexibility: Ubiquiti Wireless offers a range of products suitable for various deployment scenarios, including indoor and outdoor environments, long-range connectivity, and mesh networks.
Centralized Management: Ubiquiti provides a centralized management platform called the UniFi Controller, which allows administrators to configure, monitor, and manage their entire wireless network from a single interface.
Seamless Roaming: Ubiquiti Wireless solutions support seamless roaming, allowing wireless devices to maintain connectivity while moving across different access points within a network.
Advanced Security: Ubiquiti incorporates security features such as encryption, authentication, and firewall capabilities to protect wireless networks and data transmissions.
Cost-Effective: Ubiquiti Wireless products are known for their affordability without compromising performance, making them an attractive option for organizations with budget constraints.
Community Support: Ubiquiti has a vibrant community of users and enthusiasts who actively contribute to knowledge sharing, troubleshooting, and expanding the capabilities of Ubiquiti Wireless products.
Ubiquiti Wireless Components:
Ubiquiti Wireless encompasses a range of components that work together to provide reliable and scalable wireless networking solutions. Here are some key components commonly found in Ubiquiti Wireless deployments:
Reviews from Real Users
George Ferns, Solution Architect - Networking and IoT at a wholesaler & distributor, states that Ubiquiti Wireless has "Attractive pricing and good for home use and small businesses, but it is not easily scalable and lacks security features".
Walter Shelver, Owner at CableWeb, writes that "The most valuable aspect of Ubiquiti is the ease of setup. It's easy to set up, secure, and use. It works on an adoption basis. I can pull the system up, design a network, and pull 20 different Ubiquiti units into it".
ThomasWilke, CEO at CITOM, says that “You can almost do everything with Cisco products for a much better price with a significantly lower learning curve”.
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