Ruckus Wireless WAN Reviews

Name: Ruckus Wireless WAN
Brand: Ruckus
Rating: 4.1 (56 reviews)

Vendor: Ruckus

4.1 out of 5

56 reviews
93% willing to recommend

512 followers

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What is Ruckus Wireless WAN?

Ruckus Wireless’s WAN (Wide Area Network) suite of switches and solutions provides companies and organizations with a wide variety of products that enable them to deploy and manage the kinds of WANs that best meet their needs. Ruckus Wireless is a leader in the field of WAN creation, deployment, and management. Their solutions are designed with the user in mind. They are sleek products and solutions that are easy for administrators to use and maintain. This makes it a valuable suite for any and every kind of industry. The level of ease that it provides makes it possible for companies and organizations to reap a high level of benefit from whichever product they choose to use.

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Ruckus Wireless WAN is the #2 ranked solution in top Wireless WAN solutions. PeerSpot users give Ruckus Wireless WAN an average rating of 8.2 out of 10. Ruckus Wireless WAN is most commonly compared to Ubiquiti Wireless: Ruckus Wireless WAN vs Ubiquiti Wireless. Ruckus Wireless WAN is popular among the small business segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 15% of all views.

Helped 859,687 peers since 2012

Featured Ruckus Wireless WAN reviews

Udit Narayan

Senior Engineer IT Networking at JSW

In Cisco, there is a configuration where it automatically switches from the 2.4 GHz to 5.2 GHz frequency. But with Ruckus, usually, we need to manually define whether we want to use the 2.4 GHz or 5.2 GHz. Another point is that its penetration power is low when we are using it in any location with more walls, as the signal strength diminishes. So, the signal strength and the penetration power of the signal should be improved. It is not like Cisco. We are using Cisco APs also, but Cisco APs perform better when we compare them with Ruckus. In future releases, I would like to see automatic switching between 2.4 GHz and 5.2 GHz frequencies. We should not have to set it manually. It should automatically change its frequency based on the load. For example, if the number of users increases, then its frequency should change automatically, switching to the less congested band.

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Said Souhaiel

Operations Director at Conecty

I recommend using Ruckus. First of all, the cost and the price are okay compared to Cisco or Huawei. Secondly, the use is easy, and we have a significant result in terms of quality and signal level. We use it as an access point to provide Internet coverage for the public We have a few on-site…

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Nathan-Holmes

Director, Operations at a comms service provider with 1-10 employees

Ruckus Wireless WAN is primarily deployed in high-end residential environments. We handle both wireless and wired solutions, however, Ruckus is the sole manufacturer we use for Wi-Fi The most valuable feature is the quality of the client device experience. Ruckus' patented technology ensures the…

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Ruckus Wireless WAN mindshare

As of July 2025, the mindshare of Ruckus Wireless WAN in the Wireless WAN category stands at 35.6%, down from 36.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Wireless WAN

PeerResearch reports based on Ruckus Wireless WAN reviews

Type	Title	Date
Category	Wireless WAN	Jul 2, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 2, 2025	Download
Comparison	Ruckus Wireless WAN vs Ubiquiti Wireless	Jul 2, 2025	Download
Comparison	Ruckus Wireless WAN vs Cambium Networks Wireless WAN	Jul 2, 2025	Download
Comparison	Ruckus Wireless WAN vs Cisco Wireless WAN	Jul 2, 2025	Download

Title	Rating	Mindshare	Recommending
Ubiquiti Wireless	4.0	39.6%	89%	76 interviews Add to research
Cambium Networks Wireless WAN	4.2	11.9%	95%	28 interviews Add to research

Valuable Features

Key features of Ruckus Wireless WAN include exceptional performance, reliable throughput, and easy management. BeamFlex technology enhances coverage and signal quality. Users value user-friendly deployment, robust coverage for indoor and outdoor environments, and efficient scalability. The virtual controller, AI analytics, and proactive security updates offer notable advantages. With superior antenna technology, seamless roaming, and straightforward configuration, Ruckus Wireless WAN supports high-density environments and diverse use cases effectively.

"Ruckus Wireless WAN is promoted to all our customers because it is the number one product for the hospitality sector."
"Having all the management tools in a cloud-based solution has been valuable, eliminating the need to deploy and manage an on-premises controller."
"The most valuable feature is the quality of the client device experience."

Room for Improvement

Ruckus Wireless WAN needs improvements in pricing, technical support, and market presence. Users report a need for better documentation and a more intuitive user interface. There's a demand for enhanced integration with other products and IoT devices. Users also pointed out the need for improved network access controls, captive portal customization, and automated frequency switching. Addressing delivery delays due to component shortages and expanding distribution channels would also benefit Ruckus Wireless WAN.

"The technical support in our region is lacking. When we seek support, the service we expect is not promptly delivered, which can be time-consuming."
"There is a need for more flexibility in granular access control."
"I would like to see Ruckus focus less on creating lower-tier solutions aimed at competing with inferior brands."

ROI

Ruckus Wireless WAN has demonstrated a return on investment within three to four years. In educational settings, it extends the typical five-year replacement strategy to seven years, with the potential for additional use. Despite initial high costs, its long-term performance proves valuable. Cost savings, particularly from improved AP coverage, are notable. Users observe a long-term benefit, with high performance justifying expenses, yet quantifying return in residential applications remains challenging.

Pricing

Enterprise buyers considering Ruckus Wireless WAN find the pricing generally moderate, though perceptions vary by region. While often more affordable than Cisco, the solution tends to be pricier than alternatives like Ubiquiti. The annual licensing fees are deemed reasonable, covering support and cloud services. Some note significant price fluctuations and recent increases, impacting competitiveness. Ruckus offers good value for its performance and flexibility, but price consistency and transparency could improve, particularly in specific markets like India.

"Compared to big brands, the tool is quite competitively priced."
"The product is available at a very good price, but it is not cheap compared to tools like Unifi. I believe it is a very good product for the price that it is offered to users."
"The cost is quite high, and over the past year, there has been a substantial increase, nearly reaching around seventy percent."

Popular Use Cases

Ruckus Wireless WAN is primarily used for providing wireless access in various environments such as hotels, schools, universities, hospitals, and high-density areas. It serves as an access point for small businesses, high-end residential environments, and enterprise networks, enabling both indoor and outdoor connectivity. It is popular for its application in managed Wi-Fi solutions and is favored in sectors like hospitality and education for its ease of deployment and reliable performance.

Service and Support

Ruckus Wireless WAN's customer support receives mixed feedback. Customers appreciate the knowledgeable, responsive technical assistance and professional interactions, rating it between seven to ten out of ten. However, some express concerns about response delays and insufficient first contact experience, and desire improvements such as direct communication with engineers and on-site support. Response times generally meet expectations, but occasional escalation delays prompt suggestions for enhanced support structure.

Deployment

Users find Ruckus Wireless WAN's initial setup straightforward and easy. Deployment time varies from minutes to days depending on project size and requirements. While larger installations may involve more planning, the configuration is quick once access points are placed. Engineers appreciate its user-friendly interface and community support. Even inexperienced teams find setup manageable, and installation videos enhance understanding. Challenges could arise with specific site conditions, but technical support is helpful.

Scalability

Ruckus Wireless WAN demonstrates strong scalability features. Users report positive experiences with scaling, citing ease in expanding user bases and adding access points. The capacity for large-scale deployments is noted, with potential variations depending on the model used. Some users find cloud options more seamlessly scalable than local controllers due to IP limits. Licensing costs may challenge some expansions. Nevertheless, the flexibility to adapt to varying business sizes makes Ruckus Wireless WAN a versatile option.

Stability

Ruckus Wireless WAN is considered highly stable by most users, with excellent performance and minimal issues reported. Some mention Ruckus maintaining robust connectivity under high user loads. Ratings for stability often range from eight to ten out of ten. The management is easy, and hardware is rarely problematic. Users note that proper design and deployment enhance reliability, and while some minor adjustments might be needed, stability remains largely dependable across various environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Ruckus Wireless WAN Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Comms Service Provider

15%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Educational Organization

Hospitality Company

University

Media Company

Real Estate/Law Firm

Healthcare Company

Government

Construction Company

Retailer

Non Profit

Outsourcing Company

Wholesaler/Distributor

Recreational Facilities/Services Company

Legal Firm

Insurance Company

Performing Arts

Energy/Utilities Company

Consumer Goods Company

Transportation Company

Compare Ruckus Wireless WAN with alternative products

Learn more about Ruckus Wireless WAN

Ruckus Wireless WAN Benefits

Some of the benefits of using the Ruckus Wireless WAN suite of switches and solutions include:

Simplified network deployment and management. Ruckus Wireless WAN uses Campus Fabric technology to create a streamlined network creation and management process. This technology takes many of the processes used to create and manage networks that usually require many different solutions and combines them so that a single solution can accomplish the same amount of work.

The ability to operate on a massive scale. The Ruckus Wireless SmartZone 100 solution gives administrators the power to handle 1,024 access points and 25,000 users from a single device. Companies can operate at a high level with fewer devices than their competitors require to accomplish a similar level of work.

Ease of use. Solutions like RuckusZoneDirector 1200 can be easily deployed and used by administrators who may not have a background in the use of wireless solutions. Companies that choose Ruckus Wireless WAN do not need to train administrators to deploy it. This makes it extremely valuable to companies looking to keep their budgets to a minimum.

Ruckus Wireless WAN Features

Organizations that choose to use the Ruckus Wireless WAN suite of switches and solutions have a large number of capabilities from which they can choose.

Centralized network management. Ruckus Wireless WAN’s RUCKUS Network Director feature enables administrators to manage their networks from a single location. All of the controls and data that users need to monitor and control the network can be managed from one interface.

Advanced security features. Ruckus Wireless WAN has the capability to encrypt and demand that traffic that is trying to pass through the network be authenticated before it is allowed access. This protects the data that leaves the network and the network itself.
Seamless interoperability. The various solutions and products that make up Ruckus Wireless’s WAN solution suite have the ability to integrate and operate together seamlessly. Users can mix and match solution pieces to best fit their needs.

Reviews from Real Users

Ruckus Wireless’s WAN suite is a truly versatile selection of solutions that offer users a complete package of capabilities and features. This suite makes it possible for users to meet all of their networking needs. Their wireless access points are the kind that is mostly employed in industries like resorts, which have to cater to large volumes of people over extended periods of time. They provide companies with the highest possible level of coverage. Users working in any number of fields would find Ruckus Wireless to be up to the task of handling their networking needs. This suite is appropriate for large corporations and small businesses alikes.

An information technology project manager at a university writes, “The actual wireless access points themselves are very powerful. We get very good coverage from just one access point. The throughput is very good and the centralized management is excellent. Also, the ease of deployment is very good.”

A video conferencing administrator at a technology services company states, “The solution is suitable for many types of environments, such as small businesses.”