Ruckus Wireless WAN Reviews

Name: Ruckus Wireless WAN
Brand: Ruckus
Rating: 4.1 (57 reviews)

4.1 out of 5

57 reviews
94% willing to recommend

What is Ruckus Wireless WAN?

Ruckus Wireless’s WAN (Wide Area Network) suite of switches and solutions provides companies and organizations with a wide variety of products that enable them to deploy and manage the kinds of WANs that best meet their needs. Ruckus Wireless is a leader in the field of WAN creation, deployment, and management. Their solutions are designed with the user in mind. They are sleek products and solutions that are easy for administrators to use and maintain. This makes it a valuable suite for any and every kind of industry. The level of ease that it provides makes it possible for companies and organizations to reap a high level of benefit from whichever product they choose to use.

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Ruckus Wireless WAN is the #2 ranked solution in top Wireless WAN solutions. PeerSpot users give Ruckus Wireless WAN an average rating of 8.2 out of 10. Ruckus Wireless WAN is most commonly compared to Ubiquiti Wireless: Ruckus Wireless WAN vs Ubiquiti Wireless. Ruckus Wireless WAN is popular among the small business segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 16% of all views.

Helped 862,514 peers since 2012

Featured Ruckus Wireless WAN reviews

Udit Narayan

Senior Engineer IT Networking at JSW

In Cisco, there is a configuration where it automatically switches from the 2.4 GHz to 5.2 GHz frequency. But with Ruckus, usually, we need to manually define whether we want to use the 2.4 GHz or 5.2 GHz. Another point is that its penetration power is low when we are using it in any location with more walls, as the signal strength diminishes. So, the signal strength and the penetration power of the signal should be improved. It is not like Cisco. We are using Cisco APs also, but Cisco APs perform better when we compare them with Ruckus. In future releases, I would like to see automatic switching between 2.4 GHz and 5.2 GHz frequencies. We should not have to set it manually. It should automatically change its frequency based on the load. For example, if the number of users increases, then its frequency should change automatically, switching to the less congested band.

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Said Souhaiel

Operations Director at Conecty

I recommend using Ruckus. First of all, the cost and the price are okay compared to Cisco or Huawei. Secondly, the use is easy, and we have a significant result in terms of quality and signal level. We use it as an access point to provide Internet coverage for the public We have a few on-site…

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Nathan-Holmes

Director, Operations at a comms service provider with 1-10 employees

Ruckus Wireless WAN is primarily deployed in high-end residential environments. We handle both wireless and wired solutions, however, Ruckus is the sole manufacturer we use for Wi-Fi The most valuable feature is the quality of the client device experience. Ruckus' patented technology ensures the…

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Ruckus Wireless WAN mindshare

As of July 2025, the mindshare of Ruckus Wireless WAN in the Wireless WAN category stands at 35.6%, down from 36.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Wireless WAN

PeerResearch reports based on Ruckus Wireless WAN reviews

Type	Title	Date
Category	Wireless WAN	Jul 20, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 20, 2025	Download
Comparison	Ruckus Wireless WAN vs Ubiquiti Wireless	Jul 20, 2025	Download
Comparison	Ruckus Wireless WAN vs Cambium Networks Wireless WAN	Jul 20, 2025	Download
Comparison	Ruckus Wireless WAN vs Cisco Wireless WAN	Jul 20, 2025	Download

Title	Rating	Mindshare	Recommending
Ubiquiti Wireless	4.0	39.6%	89%	76 interviews Add to research
Cambium Networks Wireless WAN	4.2	11.9%	95%	28 interviews Add to research

Valuable Features

Ruckus Wireless WAN offers superior performance with its advanced antenna technology like BeamFlex, easy deployment, and reliable coverage. Its intuitive management allows users to handle networks effortlessly. The WAN excels in high-density environments, ensuring seamless connectivity. Users appreciate its cloud-based management, powerful access points, and security updates. The solution simplifies scaling, making it ideal for diverse settings, including outdoor applications. Its technologies ensure consistent high-speed performance and enhance user experiences across multiple locations.

"Ruckus Wireless WAN is promoted to all our customers because it is the number one product for the hospitality sector."
"Having all the management tools in a cloud-based solution has been valuable, eliminating the need to deploy and manage an on-premises controller."
"The most valuable feature is the quality of the client device experience."

Room for Improvement

Ruckus Wireless WAN's pricing is expensive, and technical support requires improvement. The interface and documentation need enhancements, and market presence should expand. Point-to-point, bridge solutions and better network integration are needed. Customization for captive portals and a more robust access control system are desired. Cloud-based control and flexibility in licensing must be added. Reliability and response times can be improved. Support for IoT and analytics features needs attention.

"The technical support in our region is lacking. When we seek support, the service we expect is not promptly delivered, which can be time-consuming."
"There is a need for more flexibility in granular access control."
"I would like to see Ruckus focus less on creating lower-tier solutions aimed at competing with inferior brands."

ROI

Ruckus Wireless WAN offers significant returns, with users noting a realized ROI typically seen after three to eight years. Some in education extend the usage period from five to seven years, acknowledging further potential. Despite initial costs, the investment is deemed valuable due to long-term savings, particularly in operational expenses and access point coverage. Users appreciate the continued performance and cost-effectiveness, emphasizing that the benefits offset initial expenses, especially in high-performance scenarios.

Pricing

Enterprise buyers evaluating Ruckus Wireless WAN find the pricing to be varied and contingent on specific needs. While not the cheapest option, its pricing is considered moderate and competitive against major brands like Cisco and Aruba. Users appreciate the value provided by Ruckus for its quality and performance, despite some regional inconsistencies in pricing structures. The solution includes yearly subscriptions and licenses, and while some find the costs high, the investment is often justified by the product's reliability and support.

"Compared to big brands, the tool is quite competitively priced."
"The product is available at a very good price, but it is not cheap compared to tools like Unifi. I believe it is a very good product for the price that it is offered to users."
"The cost is quite high, and over the past year, there has been a substantial increase, nearly reaching around seventy percent."

Popular Use Cases

Ruckus Wireless WAN is primarily used for wireless networking in various settings, including hospitality, education, and enterprise environments. It serves as an access point for high-density areas like schools, hotels, and hospitals. Organizations implement it for both on-premises and cloud-based deployments, focusing on robust, reliable Wi-Fi coverage. It is favored for ease of use and effectiveness in high-performance scenarios, supporting diverse clients such as IT professionals and educational institutions.

Service and Support

Ruckus Wireless WAN customer service is generally reliable, offering responsive and thorough support, but users note room for enhancement, especially for initial troubleshooting. While some appreciate the proactive and flexible assistance, others mention the need for direct communication with engineers and express concerns about occasional slow response times. Some users highlight past high-quality support experiences and compare it favorably to competitors, yet there’s a call for better local support and field engineers.

Deployment

Users describe the initial setup of Ruckus Wireless WAN as easy and straightforward. Many find the process quick, often completed within hours. Technical expertise aids efficiency, with deployment times varying based on project size and complexity. Installation elements include configuring access points and system integration, with some using third-party tools for mapping. Assistance is readily available through technical support or online resources, ensuring even less experienced users can manage the setup effectively.

Scalability

Ruckus Wireless WAN is recognized for its high scalability. Users appreciate its ease of expansion through additional access points and the available cloud options. Scaling capacity varies depending on the model, with some needing upgrades to accommodate growth. While mostly praised for accommodating large user bases, challenges can arise due to licensing costs and hardware limitations. Despite a few concerns, Ruckus Wireless WAN supports diverse user needs, from small businesses to enterprises.

Stability

Ruckus Wireless WAN is consistently stable with high stability ratings. Users report reliability and infrequent issues, with ratings often between 8 to 10 out of 10. Performance is praised even in high-density areas when correct models are deployed. Robust management features and reliable hardware ensure minimal support calls. Some find room for improvement, particularly concerning hardware failures and the upgrade process. However, the connectivity and deployment ease are commended across varied environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Ruckus Wireless WAN Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Comms Service Provider

16%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Media Company

Educational Organization

University

Real Estate/Law Firm

Healthcare Company

Hospitality Company

Construction Company

Retailer

Government

Non Profit

Outsourcing Company

Wholesaler/Distributor

Legal Firm

Performing Arts

Insurance Company

Recreational Facilities/Services Company

Energy/Utilities Company

Transportation Company

Compare Ruckus Wireless WAN with alternative products

Learn more about Ruckus Wireless WAN

Ruckus Wireless WAN Benefits

Some of the benefits of using the Ruckus Wireless WAN suite of switches and solutions include:

Simplified network deployment and management. Ruckus Wireless WAN uses Campus Fabric technology to create a streamlined network creation and management process. This technology takes many of the processes used to create and manage networks that usually require many different solutions and combines them so that a single solution can accomplish the same amount of work.

The ability to operate on a massive scale. The Ruckus Wireless SmartZone 100 solution gives administrators the power to handle 1,024 access points and 25,000 users from a single device. Companies can operate at a high level with fewer devices than their competitors require to accomplish a similar level of work.

Ease of use. Solutions like RuckusZoneDirector 1200 can be easily deployed and used by administrators who may not have a background in the use of wireless solutions. Companies that choose Ruckus Wireless WAN do not need to train administrators to deploy it. This makes it extremely valuable to companies looking to keep their budgets to a minimum.

Ruckus Wireless WAN Features

Organizations that choose to use the Ruckus Wireless WAN suite of switches and solutions have a large number of capabilities from which they can choose.

Centralized network management. Ruckus Wireless WAN’s RUCKUS Network Director feature enables administrators to manage their networks from a single location. All of the controls and data that users need to monitor and control the network can be managed from one interface.

Advanced security features. Ruckus Wireless WAN has the capability to encrypt and demand that traffic that is trying to pass through the network be authenticated before it is allowed access. This protects the data that leaves the network and the network itself.
Seamless interoperability. The various solutions and products that make up Ruckus Wireless’s WAN solution suite have the ability to integrate and operate together seamlessly. Users can mix and match solution pieces to best fit their needs.

Reviews from Real Users

Ruckus Wireless’s WAN suite is a truly versatile selection of solutions that offer users a complete package of capabilities and features. This suite makes it possible for users to meet all of their networking needs. Their wireless access points are the kind that is mostly employed in industries like resorts, which have to cater to large volumes of people over extended periods of time. They provide companies with the highest possible level of coverage. Users working in any number of fields would find Ruckus Wireless to be up to the task of handling their networking needs. This suite is appropriate for large corporations and small businesses alikes.

An information technology project manager at a university writes, “The actual wireless access points themselves are very powerful. We get very good coverage from just one access point. The throughput is very good and the centralized management is excellent. Also, the ease of deployment is very good.”

A video conferencing administrator at a technology services company states, “The solution is suitable for many types of environments, such as small businesses.”