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Ruckus Wireless WAN OverviewUNIXBusinessApplication

Ruckus Wireless WAN is #5 ranked solution in top Wireless WAN tools. PeerSpot users give Ruckus Wireless WAN an average rating of 8 out of 10. Ruckus Wireless WAN is most commonly compared to Ubiquiti Wireless: Ruckus Wireless WAN vs Ubiquiti Wireless. Ruckus Wireless WAN is popular among the large enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 30% of all views.
Buyer's Guide

Download the Wireless WAN Buyer's Guide including reviews and more. Updated: June 2022

What is Ruckus Wireless WAN?

Ruckus Wireless’s WAN (Wide Area Network) suite of switches and solutions provides companies and organizations with a wide variety of products that enable them to deploy and manage the kinds of WANs that best meet their needs. Ruckus Wireless is a leader in the field of WAN creation, deployment, and management. Their solutions are designed with the user in mind. They are sleek products and solutions that are easy for administrators to use and maintain. This makes it a valuable suite for any and every kind of industry. The level of ease that it provides makes it possible for companies and organizations to reap a high level of benefit from whichever product they choose to use. 

Ruckus Wireless WAN Benefits

Some of the benefits of using the Ruckus Wireless WAN suite of switches and solutions include:

  • Simplified network deployment and management. Ruckus Wireless WAN uses Campus Fabric technology to create a streamlined network creation and management process. This technology takes many of the processes used to create and manage networks that usually require many different solutions and combines them so that a single solution can accomplish the same amount of work.
  • The ability to operate on a massive scale. The Ruckus Wireless SmartZone 100 solution gives administrators the power to handle 1,024 access points and 25,000 users from a single device. Companies can operate at a high level with fewer devices than their competitors require to accomplish a similar level of work.
  • Ease of use. Solutions like RuckusZoneDirector 1200 can be easily deployed and used by administrators who may not have a background in the use of wireless solutions. Companies that choose Ruckus Wireless WAN do not need to train administrators to deploy it. This makes it extremely valuable to companies looking to keep their budgets to a minimum. 

Ruckus Wireless WAN Features

Organizations that choose to use the Ruckus Wireless WAN suite of switches and solutions have a large number of capabilities from which they can choose. 

  • Centralized network management.  Ruckus Wireless WAN’s RUCKUS Network Director feature enables administrators to manage their networks from a single location. All of the controls and data that users need to monitor and control the network can be managed from one interface.
  • Advanced security features. Ruckus Wireless WAN has the capability to encrypt and demand that traffic that is trying to pass through the network be authenticated before it is allowed access. This protects the data that leaves the network and the network itself.

  • Seamless interoperability. The various solutions and products that make up Ruckus Wireless’s WAN solution suite have the ability to integrate and operate together seamlessly. Users can mix and match solution pieces to best fit their needs.

Reviews from Real Users

Ruckus Wireless’s WAN suite is a truly versatile selection of solutions that offer users a complete package of capabilities and features. This suite makes it possible for users to meet all of their networking needs. Their wireless access points are the kind that is mostly employed in industries like resorts, which have to cater to large volumes of people over extended periods of time. They provide companies with the highest possible level of coverage. Users working in any number of fields would find Ruckus Wireless to be up to the task of handling their networking needs. This suite is appropriate for large corporations and small businesses alikes. 

An information technology project manager at a university writes, “The actual wireless access points themselves are very powerful. We get very good coverage from just one access point.  The throughput is very good and the centralized management is excellent.  Also, the ease of deployment is very good.”

A video conferencing administrator at a technology services company states, “The solution is suitable for many types of environments, such as small businesses.

Ruckus Wireless WAN Customers

American University of Sharjah, Dordt College, Drew University, Lamar University, Raroa School

Ruckus Wireless WAN Video

Ruckus Wireless WAN Pricing Advice

What users are saying about Ruckus Wireless WAN pricing:
  • "Licensing for Ruckus Wireless WAN when you compare it to other vendors, it's on par and not expensive. For me, all licensing is expensive by default, but you do get lifelong licenses, and what's cool about it is the license for Ruckus Wireless WAN, especially on the LAN controller, is not linked to an access point. It's just a quantity access point deployment, so you can rip out old APs, and put new ones in and they'll work on the wireless LAN because the license is not linked to a specific access point which is much easier to work with."
  • "It's expensive but you get more coverage."
  • "Here in India, Ruckus is chosen often because it is priced low."
  • Ruckus Wireless WAN Reviews

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    Lourika Vlietstra - PeerSpot reviewer
    Senior Project Manager / Project Director at three6five network solutions
    Real User
    Top 10
    Has a seamless roaming feature, an analytics tool that gives deployment insights, and an uncomplicated licensing structure
    Pros and Cons
    • "The best feature of Ruckus Wireless WAN apart from its seamless roaming feature where you roam beautifully on the network is its analytics tool that gives you so much insight into your deployment, so it has become more of a business intelligence type of tool as well. I also like that Ruckus Networks, in terms of WiFi security issues on the WiFi protocols, is also the first company to give you notices of security issues, and also the first to provide patches for those issues. Ruckus Wireless WAN is very proactive and much, much faster than Cisco, Aruba, and Meraki."
    • "Pricing could be improved in Ruckus Wireless WAN because obviously, everybody wants things to become cheaper. Another room for improvement in the product is from a delivery perspective, particularly the heavy delivery delays because of the chip shortage that a lot of manufacturers have to deal with. The chip shortage is not coming to an end, but Ruckus Networks has to make a plan because the ETA has slipped out from the average of three months on switches to fourteen months, which is very, very rough on the industry at the moment. Ruckus Wireless WAN could lose business to Chinese competitors, for example, HTC has a good wireless solution that I haven't tested yet, other than on POC, and it works great. I haven't yet experienced the HTC wireless solution in large deployments, so you never know how it's going to go, but HTC has managed to circumvent the chip shortage, so the ETA provided by HTC is much more preferred than the ETAs provided by Ruckus Networks, Cisco, and Aruba products."

    What is our primary use case?

    In terms of the use case for Ruckus Wireless WAN, we have a WiFi First network design, so that's how we connect. We got rid of 50 percent of our ports, so WiFi First, it's mostly enterprise, and then in our malls, it's where we connect to a shopping center's WiFi while advertising and also focus advertising on products and specials inside the mall.

    What is most valuable?

    The best feature of Ruckus Wireless WAN apart from its seamless roaming feature where you roam beautifully on the network is its analytics tool that gives you so much insight into your deployment, so it has become more of a business intelligence type of tool as well. I also like that Ruckus Networks, in terms of WiFi security issues on the WiFi protocols, is also the first company to give you notices of security issues, and also the first to provide patches for those issues. Ruckus Wireless WAN is very proactive and much, much faster than Cisco, Aruba, and Meraki.

    What needs improvement?

    In terms of room for improvement in Ruckus Wireless WAN, I cannot find a fault with it. It's pretty decent and it deploys easily. The product is also easily maintained. It has very few issues. The RMA process in Ruckus Wireless WAN also works brilliantly. There is nothing I can think of at the moment. I'm not an engineer. Pricing could be improved in Ruckus Wireless WAN because obviously, everybody wants things to become cheaper. Another room for improvement in the product is from a delivery perspective, particularly the heavy delivery delays because of the chip shortage that a lot of manufacturers have to deal with. The chip shortage is not coming to an end, but Ruckus Networks has to make a plan because the ETA has slipped out from the average of three months on switches to fourteen months, which is very, very rough on the industry at the moment. Ruckus Wireless WAN could lose business to Chinese competitors, for example, HTC has a good wireless solution that I haven't tested yet, other than on POC, and it works great. I haven't yet experienced the HTC wireless solution in large deployments, so you never know how it's going to go, but HTC has managed to circumvent the chip shortage, so the ETA provided by HTC is much more preferred than the ETAs provided by Ruckus Networks, Cisco, and Aruba products. What I would love, from a service delivery management perspective, is for Ruckus Wireless WAN to look at things like repeat offenders and best practices such as "your power settings on your APs are too high or too specific". APs are constantly fighting for airspace and it would be good if there was some type of analytics in the background that shows you the little nitty-gritty repeat offenders, instead of always looking at the big issue picture. It would be good for the product to focus on the small issue picture as well.In the next release of Ruckus Wireless WAN, I would also like it to focus on the small things that optimize opportunities within a wireless network because if you sit with a network with five thousand access points, sometimes two APs are too close to one another or are on the same channel, and though auto channel settings sound very cool, if a third party comes in with a wireless device that's on channel sixty for five gigahertz, then that specific Ruckus AP might try to change the channel to another channel, but then the access point next to it needs to change, and so does the access point next to it, and it becomes a ripple effect of changing channels, just because a third party user is interfering with your channel. This sounds cool, but it creates so much overhead on your resources for your access points that it's not worth it because that person will just move along and then cause more confusion as he works with that device. If it's a static device, then an AP can just tell you that there's a third-party device that is interfering with a specific access point so that you can go to the site, locate the third-party device, and negotiate with the third-party owner to change the channel or lower the power settings. Ruckus Wireless WAN having a more focused approach than a blanket approach is what I'd like to see in its next release.

    For how long have I used the solution?

    I've been using Ruckus Wireless WAN for five years now.
    Buyer's Guide
    Wireless WAN
    June 2022
    Find out what your peers are saying about Ruckus, Ubiquiti Networks, Cambium Networks and others in Wireless WAN. Updated: June 2022.
    608,713 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    Ruckus Wireless WAN is a very stable product.

    What do I think about the scalability of the solution?

    Ruckus Wireless WAN is a very scalable product.

    How are customer service and support?

    I haven't contacted the technical support for Ruckus Wireless WAN, but based on the emails I've read from the engineering department, the response time of the support team is very fast. Technical support for Ruckus Wireless WAN is very proactive, and it's a pleasure working with support. On a scale of one to five, with one being bad and five being excellent, I would rate support five out of five, particularly compared to other vendors.

    Which solution did I use previously and why did I switch?

    My company decided to work with Ruckus Wireless WAN because of its price and scalability. Its licensing is very uncomplicated compared to Aruba and Cisco where the licensing structure is much more complicated. Ruckus Wireless WAN is easier to work with from a commercial perspective, and it is a very good technology. Ruckus Networks has a very strong R&D department that's constantly coming up with innovations. The product is a market trendsetter rather than a follower. Ruckus Networks also foresee future utilization. The radios on Ruckus Wireless WAN keep on improving and there's this amazing smart team functionality on radios that minimizes end-user connects and disconnects from the network. There's also a smooth handover from one access point to another. Ruckus Wireless WAN is good technology. My company researched technology and commercials, and on the decision matrix, this product came out at the top.

    How was the initial setup?

    Ruckus Wireless WAN is easy to set up. It's very quick to deploy. Once you set up your wireless LAN controller and you start deploying access points, you can deploy the product out-of-the-box. Ruckus Wireless WAN has a self-updating function, and it immediately knows where to go. It's very easy to deploy.

    What about the implementation team?

    The deployment of Ruckus Wireless WAN was done in-house. You can deploy an entire hotel in one day from installation to commissioning, etc. If your backbone is working and your routing is up, then the product is very easy to deploy. It's definitely not a long, painful process.

    What's my experience with pricing, setup cost, and licensing?

    Licensing for Ruckus Wireless WAN when you compare it to other vendors, it's on par and not expensive. For me, all licensing is expensive by default, but you do get lifelong licenses, and what's cool about it is the license for Ruckus Wireless WAN, especially on the LAN controller, is not linked to an access point. It's just a quantity access point deployment, so you can rip out old APs, and put new ones in and they'll work on the wireless LAN because the license is not linked to a specific access point which is much easier to work with.

    Which other solutions did I evaluate?

    I evaluated Cisco, Aruba, and Meraki.

    What other advice do I have?

    I'm not an engineer, but I do manage the Ruckus Wireless WAN deployment project and the network, and I've used it myself. My company is still using the product. At the moment, some of the customers are already on the new version of Ruckus Wireless WAN. Some customers are upgraded and are on the old version because the nice thing about that product is that you can use it for ten years, but the upgrade paths at a point stop for an old device, so you'll see you can only upgrade it to a certain point. My company maintains that until the customer embarks on a network refresh where you rip and replace your old kit with the new kit, so my company works on various versions of Ruckus Wireless WAN. It all depends on the model number. Currently, in the region, my company has fourteen thousand Ruckus access points under management, and then for SmartZones or Virtual SmartZones or controllers, there are approximately eighteen wireless LAN Ruckus controllers under management. In terms of how Ruckus Wireless WAN is deployed, for some customers, it's on the public cloud, while for some, it's on-premises. Some have hybrid cloud setups. It all depends on what the customer requires. Some customers want full control over everything, while others share a Virtual SmartZone with other customers, just under different zones. Everybody in my company uses Ruckus Wireless WAN, and from a customer perspective, eighteen big customers use it. Customers are in the food deployment, hospitality, hospitals, and schools industries. Schools use the product a lot. Private schools in South Africa use Ruckus Wireless WAN a lot because these days, COVID has forced education to go online, so my company had a massive rollout on those access points. In terms of why someone would not use Ruckus Wireless WAN, wireless LAN is an expensive exercise, so on the day that you submit your tender, it would still depend on what the customer looks for. The customer might look for a cheaper solution. It would depend on what solution the customer chooses, but a big company usually chooses between Juniper Mist, Aruba, and Ruckus Networks. It could also be because the company has invested so much in Cisco that it just doesn't make financial sense to go with another solution or because the company uses Cisco Meraki across all offices that it could be an international decision. You have those companies that have invested so much in technology and stick to that technology, even though it's not necessarily the best or the cheapest. It will just be too expensive to go to another solution. I would give Ruckus Wireless WAN a high rating simply because of the ease of setup, deployment, and management. It's a simple solution. Commercially, you can compare the product to other enterprise networks very well. I would give Ruckus Wireless WAN a rating of eight out of ten. There's always room for improvement, so I can't give it a perfect rating. My company is a Ruckus partner.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    Flag as inappropriate
    IT PM at a university with 1,001-5,000 employees
    Real User
    Top 5
    Powerful access points with good coverage and throughput, with responsive support
    Pros and Cons
    • "The actual wireless access points themselves are very powerful."
    • "Of course, we'd always like it to be cheaper, but that's for every product."

    What is our primary use case?

    We are a University and use this solution for our staff and students.

    What is most valuable?

    The actual wireless access points themselves are very powerful. We get very good coverage from just one access point. 

    The throughput is very good and the centralized management is excellent. 

    Also, the ease of deployment is very good.

    What needs improvement?

    There's nothing that anyone else is doing that the Ruckus doesn't do. 

    If you compare to the market, I don't see room for improvement, to be honest. There's nothing feature-wise that I see with Ruckus that I think can be improved at the moment.

    Of course, we'd always like it to be cheaper, but that's for every product.

    For how long have I used the solution?

    I have been working with Ruckus Wireless WAN for six years.

    What do I think about the stability of the solution?

    It's a stable solution.

    What do I think about the scalability of the solution?

    It's scalable, just as we expected it to be.

    We have 30,000 to 40,000 users.

    How are customer service and technical support?

    Technical support is excellent. They are very responsive, very flexible, and willing to listen to the customer. 

    If we do have issues, we get escalated to senior support very quickly.

    How was the initial setup?

    It takes approximately three months to deploy.

    We have a network team of approximately six people who not only support wireless, they support switches, firewalls, and load balancers. 

    We have six people who support Ruckus as well as other areas. Three to four percent of the time, they are supporting issues with Ruckus.

    What's my experience with pricing, setup cost, and licensing?

    It's expensive but you get more coverage.

    Which other solutions did I evaluate?

    Approximately five years ago, we compared Ruckus with five other products in the market.

    Even though the wireless access points are expensive, they tend to give you three times more coverage. We ended up with far fewer access points to support.

    Some of the solutions we evaluated were Cisco, Aruba, HPE, and Juniper.

    What other advice do I have?

    I would definitely recommend this solution and tell others to use this product.

    It's fantastic! I would rate Ruckus Wireless WAN a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Buyer's Guide
    Wireless WAN
    June 2022
    Find out what your peers are saying about Ruckus, Ubiquiti Networks, Cambium Networks and others in Wireless WAN. Updated: June 2022.
    608,713 professionals have used our research since 2012.
    EmilioOgando - PeerSpot reviewer
    Integration Manager at Newcom
    MSP
    Top 5
    Provides great coverage and performance

    What is our primary use case?

    We implemented a WiFi network, with the idea to replace the wired network. 

    How has it helped my organization?

    The deploy of Ruckus wireless brought us improvements in coverage and faster wifi. 

    What is most valuable?

    The Beamflex technology optimize the coverage and improves the signal quality.

    What needs improvement?

    Asset tracking

    For how long have I used the solution?

    For the two years

    What do I think about the stability of the solution?

    Stability is very good. We haven´t had problems with the services since its implemented.

    What do I think about the scalability of the solution?

    Very good

    Which solution did I use previously and why did I switch?

    Yes, and we decide to change for Ruckus, looking for a improvement in the wifi service

    How was the initial setup?

    The setup was relatively straightforward. The SmartZone Wireless Controller, incorporates a  graphical management interface that made easy the deploy

    What about the implementation team?

    We implement in-house

    What's my experience with pricing, setup cost, and licensing?

    Ruckus has a wide family of Wi-Fi equipment. It is important to understand the needs and what is the correct model of equipment that covers them.

    Which other solutions did I evaluate?

    yes, Cisco

    What other advice do I have?

    No

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    DevOps System Engineer at Monash University
    Real User
    Top 5Leaderboard
    Scalable and easy to install with good tech support

    What is our primary use case?

    We use it as a wifi, wireless solution for connecting to the gateway router. 

    What needs improvement?

    The solution could be more stable.

    For how long have I used the solution?

    I have been using Ruckus Wireless WAN for a couple of years.

    What do I think about the stability of the solution?

    While the solution is stable, this could stand improvement.

    What do I think about the scalability of the solution?

    The solution is scalable. 

    How are customer service and technical support?

    Tech support is good.

    How was the initial setup?

    The solution is easy to install it. This process took around five minutes. 

    What about the implementation team?

    The installation can be done on one's own with zero touch configuration.

    There are five engineers who are responsible for the deploment and maintenance. 

    What other advice do I have?

    I am a Ruckus consultant.

    The solution is sufficiently secure and easy to use. 

    We have many customers making use of the solution, perhaps 100 or 1,000. 

    I rate Ruckus Wireless WAN as an eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Video conferencing Admin at a tech services company with 51-200 employees
    Real User
    Top 5Leaderboard
    Stability and scalability needs improvement, but priced well

    What is our primary use case?

    The solution can be used for networks in school campuses, distribution sites, and small offices.

    What is most valuable?

    The solution is suitable for many types of environments, such as small businesses.

    For how long have I used the solution?

    I have been using this solution within the last 12 months.

    What do I think about the stability of the solution?

    I would not consider this solution to be stable.

    What do I think about the scalability of the solution?

    The solution is not scalable.

    What's my experience with pricing, setup cost, and licensing?

    There is a license required for this solution. 

    Here in India, Ruckus is chosen often because it is priced low.

    Which other solutions did I evaluate?

    I have evaluated other solutions.

    What other advice do I have?

    I would not recommend this solution.

    I rate Ruckus Wireless WAN a five out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    Buyer's Guide
    Download our free Wireless WAN Report and find out what your peers are saying about Ruckus, Ubiquiti Networks, Cambium Networks, and more!
    Updated: June 2022
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    Buyer's Guide
    Download our free Wireless WAN Report and find out what your peers are saying about Ruckus, Ubiquiti Networks, Cambium Networks, and more!