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Creatio Studio vs Tungsten TotalAgility comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 14, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
666
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Creatio Studio
Ranking in Business Orchestration and Automation Technologies
9th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
30
Ranking in other categories
Business Process Management (BPM) (9th), Rapid Application Development Software (11th), Low-Code Development Platforms (5th)
Tungsten TotalAgility
Ranking in Business Orchestration and Automation Technologies
26th
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Robotic Process Automation (RPA) (20th), Intelligent Document Processing (IDP) (5th)
 

Mindshare comparison

As of October 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Automation Anywhere is 6.0%, down from 8.5% compared to the previous year. The mindshare of Creatio Studio is 1.6%, up from 0.9% compared to the previous year. The mindshare of Tungsten TotalAgility is 1.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Orchestration and Automation Technologies Mindshare Distribution
ProductMindshare (%)
Automation Anywhere6.0%
Creatio Studio1.6%
Tungsten TotalAgility1.7%
Other90.7%
Business Orchestration and Automation Technologies
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
BK
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Automation has transformed banking workflows and drives custom process optimization
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example, some capabilities that the system does not have need to be identified so that customers are aware of what is not possible. The system should be designed to allow customers to connect with any system seamlessly rather than just through marketplace applications. It should have the capability to connect with any other system without limitation, as in some projects, while it was able to connect with 100 other systems, there were one, two, or a few that were not compatible. Regarding needed improvements, with respect to use cases and documentation, more comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed. Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app. The current mobile app is outdated, and I cannot customize it accordingly. Something new in this area is necessary.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Anywhere is one of the leading RPA tool vendors and they have done splendid work on improving their tool."
"We have used support a few times for one of our customers, and they respond quickly. If the issue involves a critical production system, they respond to the request on the same day."
"V.11 has three different recorders but A2019 Automation Anywhere created an all-in-one recorder called Universal recorder which more reliable to use."
"It has helped us a lot with our digitized work, and we have automated a lot of the bank's processes."
"The capacity to use Automation Anywhere in the cloud is the most valuable feature."
"From a developer perspective, the user interface is user-friendly and easy to use."
"Automation Anywhere's image reader is the most valuable feature."
"The integration of Automation Anywhere into our clients' workflows, APIs, business applications, and documents was seamless, but it was a bit of a struggle until we realized that it has a built-in integration platform."
"I am actually impressed by the scalability of Studio Creatio. Thanks to BPM and the still available capability of coding, you can do almost anything."
"The most valuable feature of the solution is that it is a low-code and no-code platform."
"It is a low-code platform, that is very intuitive."
"Overall, Studio Creatio is a very good, flexible tool, and I appreciate that innovation is always present, which is very good for continually evolving cutting-edge technology."
"This product enables users to structure its business and completely automate, as it is a very easy to use low code platform and helps fast usage of multiple process elements such as user pages, tasks, predefined emails, and decision tasks."
"Whenever you need a new feature, you can build on top of your session."
"Studio Creatio is a CRM product with offerings for service management, marketing, and sales management, along with some GenAI offerings."
"From a 6,000-foot level, just the collaboration piece that we've already gained with our sales cycle is invaluable, absolutely invaluable."
"Great with recognition providing a high level of confidence."
"The tool is low code which saves you from a developer."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"It's not so complex to design what you need to."
"One feature I like is that it makes the matrix easy for an unstructured document."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"This is a great product, a BPM tool with capture facilities."
 

Cons

"I have experienced the issues of UI getting stuck. There seems to be an issue with server stability. This is something that can be better."
"The conversion time of invoices to JSON File should take less time using AA2019 IQBot, the report file creation feature should be added into IQ Bot A2019."
"I really appreciate the user interface of Automation Anywhere, but I would like to see some improvement on some of the automation around screen processing. This includes adding some artificial intelligence on the way that bots actually can read the screen and know when things change and be able to adapt to those changes."
"They have incorporated many latest technologies, such as AI, and there is always scope to improve the processes and have more stability."
"I would like to have the ability to schedule bots by whichever one is available."
"The first version would double our cost."
"Investment effect is almost none, unfortunately."
"It should be easier to use."
"Creatio needs to stabilize their marketplace."
"Based on my experience, the company's pricing, setup cost, and licensing are somewhat high."
"They can improve the business rules for defining the type and quantity of the business load."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"I would rate the customer support for Studio Creatio a five out of ten."
"I think the learning curve for new users adopting Studio Creatio could be better facilitated with more hands-on training."
"Studio Creatio can be improved by sending reminders to the people who were sending in the tickets because sometimes the waiting for response just sits in limbo for a while, and that could be a bit annoying."
"The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."
"The form development could be improved."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"Table line item extraction is not possible through Quick Capture."
"APM observability is something that doesn't exist in TotalAgility."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
"User interface."
"While the image, the field extraction, is really good in KTA, the OCR result is not so good."
 

Pricing and Cost Advice

"Automation Anywhere might have a higher upfront cost than some competitors, but its extensive features and seamless integration with other tools can save organizations money in the long run."
"We are restricted to use one license on one PC. However, if my license is not working, I want to be able to use it somewhere else. This would be a nice improvement to the licensing, as other competitors in the market have better licensing terms."
"I do not know the price, but I am told that it is cheaper than UiPath."
"Time-wise: We have saved hundreds of thousands of hours."
"No one is balking at the cost. They are market rates and will change, but no one is saying, "That is ridiculous or impossible." They are saying, "Show me the ROI and prove that the cost is accurate.""
"They sell it by license, but if they could charge by case or by interaction, that might be better. Right now, it's expensive when you want to scale or use them for simple processes."
"If we count the integrations that we have done with Appian, which is where a lot of our savings is from, we are well over a million dollars in savings. This is from only doing development for about a year and a half."
"I think the solution's pricing is reasonable."
"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
"There is a license required for this solution."
"It is fairly competitive."
"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
"The tool is reasonably priced."
"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
"It is slightly more expensive than other tools."
"Kofax TotalAgility is very expensive."
"The price of this solution is less than some of the competition."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Manufacturing Company
11%
Comms Service Provider
11%
Construction Company
15%
Manufacturing Company
13%
Outsourcing Company
12%
Financial Services Firm
10%
Outsourcing Company
14%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise85
Large Enterprise561
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise7
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Studio Creatio?
My experience with pricing, setup costs, and licensing indicates that it was a bit expensive, but since it is a tool ...
What needs improvement with Studio Creatio?
I think Studio Creatio can be improved by enhancing the documentation, perhaps offering more specific training for ou...
What is your primary use case for Studio Creatio?
I have been working with Studio Creatio for 4 years. The main use case for Studio Creatio is that I took part in the ...
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that parti...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this s...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
First United Bank & Trust, Josera, BSN Sports, Colgate-Palmolive, Guided Care, Maryland Department of Disabilities, Vodafone, Sureserve
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about Creatio Studio vs. Tungsten TotalAgility and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.