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Trend Micro ServerProtect pros and cons

Vendor: Trend Micro
3.9 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Trend Micro ServerProtect offers excellent technical support, which users find perfect.
The intelligent anti-malware components and virtual patching are valuable features.
The management capabilities from the cloud enhance its operational efficiency.
Data Loss Prevention (DLP) is considered the most valuable feature by users.
Performance is commendable, with capability to quarantine malware efficiently.

CONS

Manual restarts are required when deploying Trend Micro from the console to client PCs, which is time-consuming for large user bases.
Trend Micro lacks built-in analytics and machine learning techniques, and its vulnerability scanner is absent for management solutions.
The cost of Trend Micro is considered very high, and it lacks certain features such as SMS notifications and integration across different platforms.
Users report issues with fake threats that Trend Micro cannot clear, and there is insufficient information on the origin and impact of these threats.
Documentation and scripts for bulk enterprise deployments are lacking, and there are challenges in blocking specific IPs or URLs.
 

Trend Micro ServerProtect Pros review quotes

Syed Azimuddin - PeerSpot reviewer
Mar 3, 2020
Virtual Batching and the intelligent anti-malware components are valuable security tools.
EO
May 22, 2023
It helps us quickly address potential issues and provides us with valuable insights.
reviewer1405356 - PeerSpot reviewer
Mar 2, 2022
Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better.
Learn what your peers think about Trend Micro ServerProtect. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,349 professionals have used our research since 2012.
Nagesh-Ng - PeerSpot reviewer
May 30, 2024
The solution allows centralized administration
reviewer2235885 - PeerSpot reviewer
May 26, 2025
The most beneficial aspects of Trend Micro ServerProtect are its user-friendly console, allowing anyone to configure policies easily, and the excellent support provided.
reviewer1325922 - PeerSpot reviewer
May 5, 2020
It can be managed from the cloud.
reviewer2736231 - PeerSpot reviewer
Aug 15, 2025
The staff went above and beyond to make sure our experience was unforgettable, accommodating every request with a smile and genuine care.
it_user1039413 - PeerSpot reviewer
Feb 18, 2020
Allows us to protect OneDrive and SharePoint, and emails too.
it_user1236018 - PeerSpot reviewer
Dec 9, 2019
Technical support was perfect.
reviewer1348671 - PeerSpot reviewer
Aug 7, 2021
Able to quarantine any malware.
 

Trend Micro ServerProtect Cons review quotes

Syed Azimuddin - PeerSpot reviewer
Mar 3, 2020
The cost is very high and it should be lower to be more competitive.
EO
May 22, 2023
There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions.
reviewer1405356 - PeerSpot reviewer
Mar 2, 2022
Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility.
Learn what your peers think about Trend Micro ServerProtect. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,349 professionals have used our research since 2012.
Nagesh-Ng - PeerSpot reviewer
May 30, 2024
The solution should provide features to block devices, specific IPs or URLs
reviewer2235885 - PeerSpot reviewer
May 26, 2025
They need to improve in this area by providing more documentation and custom scripts for bulk enterprise deployments.
reviewer1325922 - PeerSpot reviewer
May 5, 2020
No built-in vulnerability scanner for management solutions.
reviewer2736231 - PeerSpot reviewer
Aug 15, 2025
Sometimes I try to find the real source of why there is a message, but I cannot determine if it is beneficial because I am missing deeper information.
it_user1039413 - PeerSpot reviewer
Feb 18, 2020
Lacking analytics and a machine learning technique.
it_user1236018 - PeerSpot reviewer
Dec 9, 2019
Trend Micro is a little bit complicated when it comes to setting up special policies.
reviewer1348671 - PeerSpot reviewer
Aug 7, 2021
Could include additional features such as an intrusion prevention system.