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CrowdStrike Falcon and Trend Micro ServerProtect [EOL] compete in the cybersecurity solutions market. CrowdStrike Falcon has the upper hand due to its advanced detection and response capabilities, seamless integration, and scalable cloud-native architecture.
Features: CrowdStrike Falcon is noted for its endpoint detection and response (EDR) features, threat intelligence, and AI capabilities, providing comprehensive security with minimal performance impact. It offers real-time protection, remote connectivity for threat analysis, and seamless integration with various systems. Trend Micro ServerProtect [EOL] offers valuable features such as virtual patching, anti-malware capabilities, and robust virtualization support, enhancing threat prevention and downtime reduction.
Room for Improvement: Users of CrowdStrike Falcon have pointed out the need for enhanced integration capabilities, improved forensic tools, and a more customizable dashboard. There is also a desire for better policy application and user management. Trend Micro ServerProtect [EOL] could benefit from more intuitive deployment processes, an enhanced user interface, and improved notification options to better address customer feedback.
Ease of Deployment and Customer Service: CrowdStrike Falcon is praised for its flexible deployment in cloud environments and robust integration capabilities, though feedback on customer service varies, with some users noting delayed response times. Trend Micro ServerProtect [EOL] performs well in hybrid setups with reliable technical support, though suggestions for more personal engagement and speed improvements are noted.
Pricing and ROI: CrowdStrike Falcon is recognized for superior security features, albeit at a higher cost, which firms justify through the robust security provided and significant ROI. Trend Micro ServerProtect [EOL] offers competitive pricing with flexible licensing, allowing users to tailor solutions to budgetary needs, with acknowledged ROI in threat prevention and reduced downtime. Both solutions are seen as beneficial investments in cybersecurity.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
It's very easy to deploy without many IT admins, saving time.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
Technical support is top-notch.
The technical support of Trend Micro ServerProtect deserves an 8.5 out of 10.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
The deployment duration is proportional to the number of users to deploy or the number that needs protection.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
I would assess the impact of real-time malware scanning on server security as continuously and exponentially growing.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
Use analytics to identify anything that is outside the normal behavior of files and systems in the course of business operation, then flag it so it can go for further evaluation.
They need to improve in this area by providing more documentation and custom scripts for bulk enterprise deployments.
It's more about awareness and maintaining competitive pricing because competition is growing.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
The main benefit is security posture.
From my reseller and consultant perspective, the most beneficial aspects of Trend Micro ServerProtect are its user-friendly console, allowing anyone to configure policies easily, and the excellent support provided.
Customers consider competitive pricing and features when selecting Trend Micro ServerProtect, but trust is definitely a crucial factor.
| Product | Market Share (%) |
|---|---|
| CrowdStrike Falcon | 6.7% |
| Cortex XDR by Palo Alto Networks | 3.4% |
| Trend Micro ServerProtect | 0.8% |
| Other | 89.1% |


| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 21 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 34 |
| Large Enterprise | 62 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
CrowdStrike Falcon provides cutting-edge endpoint detection with automatic alerts, real-time monitoring, and seamless integration capabilities. Cloud-native architecture and AI-driven processes ensure scalable protection and efficient threat remediation.
CrowdStrike Falcon is recognized for its robust EDR and threat intelligence features that enhance security and streamline operations. Its lightweight agent minimizes system impact while offering real-time monitoring and detailed reporting. This platform uses cloud-native architecture for scalable, consistent protection, significantly reducing administrative demands. AI and machine learning empower precise threat hunting and behavioral analysis, which mitigates false positives and boosts cybersecurity efficiency. Users seek improvements in integration with other systems, reporting functions, and compatibility with specific operating systems. While the solution handles malware mitigation and threat response efficiently, suggestions for on-demand scanning, enhanced visibility, and better dashboard features are noted.
What are the key features of CrowdStrike Falcon?In technology sectors, CrowdStrike Falcon commonly supports endpoint protection and threat response initiatives, allowing companies to replace traditional antivirus systems with more advanced solutions. In finance, it secures sensitive data across multiple platforms, ensuring compliance. In healthcare, real-time security analysis protects patient data on critical devices like servers and laptops, utilizing AI to enhance cybersecurity defenses.
Trend Micro ServerProtect [EOL] offers robust server and endpoint protection with antivirus and malware detection. It's designed for seamless integration with existing infrastructure, focusing on data loss prevention and real-time threat insights.
Trend Micro ServerProtect [EOL] provides centralized management through the cloud, ensuring comprehensive security without the need for separate agents on virtualization nodes. While it boasts features like virtual patching and a straightforward interface, there's a call for improved integration and more intuitive console features. Users appreciate its competitive pricing and minimal maintenance but express a need for enhancements in deployment, analytics, and notification options.
What are the key features of Trend Micro ServerProtect [EOL]?In industries like finance and healthcare, Trend Micro ServerProtect [EOL] is deployed to secure data and applications such as SharePoint and OneDrive. It's used in hybrid environments where protecting against ransomware and ensuring endpoint security are critical. While the platform supports important security operations, users seek improved policy setup processes and additional features like vulnerability management and device blocking.
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