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BlackBerry Cylance Cybersecurity vs Trend Micro ServerProtect [EOL] comparison

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Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
120
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (36th)
Trend Micro ServerProtect [...
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
EO
Head, Threat Intelligence & Incident Management at a financial services firm with 10,001+ employees
Advanced server defenses have strengthened threat detection and protected critical infrastructure
From my perspective, predictive analysis is an area for improvement. The rules are very rigid. The way protection works for Trend Micro ServerProtect is that you have to specifically apply specific rules to achieve particular actions or use cases. We have had instances where a malware is dropped and that malware executes, it is detected, but because the malware has been altered a little bit, either in naming or slight behavior changes, the system is not able to stop it. This is unless you harden the rule to say block anything that appears out of place. My thinking as a security expert is that malware will typically behave outside of the normal operation of the organization. Instead of saying malware behavior based on malware behavior, I would say use analytics to identify anything that is outside the normal behavior of files and systems in the course of business operation, then flag it so it can go for further evaluation to identify if it is a malicious file execution or otherwise. Today, there are some instances where legitimate operations occur because of the static rule definition, the agent would flag a normal activity as malicious and then sometimes flag malicious activities as normal. They need to work on that area. There is a lot of competition today. When Trend Micro ServerProtect initially came out, they were premium, so there was not a lot of competition. Competition is dropping their price. Trend Micro ServerProtect should also come down on the pricing to meet competition. Though it is a great solution and an integrated solution, I think they should also meet the market competition. CrowdStrike is there, Palo Alto is there. There are many other competitors, but they need to also look at what is happening. They need to work on it. I would not say that they are overly priced, but I think they can be more competitive, especially with their new credit allocation process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"It has absolutely improved the way our organization functions, we are more secure, it is giving us more peace of mind, and it has found malicious activity happening on our endpoints that probably would not have been detected if we didn't have it."
"The protection offered by this product is good, as is the endpoint reporting."
"Stability is one of the features we like the most."
"The product is very good, it has caught a lot of exploits that most products would not."
"The most valuable for us is the correlation feature."
"The scalability of Cortex XDR by Palo Alto Networks is very good."
"We can visualize and control the activities in the environment from anywhere."
"The solution is stable; it was no problem and all went quite well, with no bugs or freezes."
"The solution runs in the background, and I do not need to care about it."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"The deployment of updates is easy."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"You can manage all the threats and everything from a centralized dashboard."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"Blackberry Protect offers endpoint protection, it's easy to deploy, and it's scalable and stable."
"I like the fact that you can manage the solution from the cloud, so you don't have to be in the office to access the management console."
"What I find most valuable in Trend Micro ServerProtect is virtualization."
"It can be managed from the cloud."
"The solution is easy to use and it's reasonably priced."
"Able to quarantine any malware."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"Allows us to protect OneDrive and SharePoint, and emails too."
"We have not had any issues in terms of stability."
 

Cons

"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"On the pricing aspect, Cortex XDR by Palo Alto Networks needs to have a more reasonable rate, particularly for customers in Sri Lanka and Asian countries."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"A better pricing plan would make this product more competitive."
"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"I would like to see them include NDR (Network Detection Response). Then it would work well with SIEM Response."
"To jump from the partner to Palo Alto directly was challenging."
"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"The user interface could be improved, it's very outdated."
"For advanced security, I wouldn't."
"CylancePROTECT could be improved in its technical support and communication."
"The security scripting needs improvement. It needs deeper security for scripting."
"I would say one thing that they might need to bring in is protection for mobile devices."
"For example, the interface and the Cylance Optics need to be improved a fair bit."
"It should provide more details about the events that they have detected."
"From my perspective, predictive analysis is an area for improvement. Today, there are some instances where legitimate operations occur because of the static rule definition, the agent would flag a normal activity as malicious and then sometimes flag malicious activities as normal."
"Notifications are not very good with Trend Micro."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"Lacking analytics and a machine learning technique."
"The solution should provide features to block devices, specific IPs or URLs"
 

Pricing and Cost Advice

"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"I don't recall what the cost was, but it wasn't really that expensive."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"The price of the solution is high for the license and in general."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"It is expensive, but not unreasonable."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"It's not so heavily priced; rather, it's average and decent."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"CylancePROTECT is an affordable solution."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"Pricing is based on the components you choose from the suite to run in your installation. Costs vary by the number of features and the number of servers."
"In terms of price, the solution is in the middle; it's neither the cheapest nor the most expensive. I rate it three out of five for cost."
"Pricewise, this product is okay."
"The product is available at a reasonable price"
"This product has an annual subscription, but also offers MSP options."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
10%
Construction Company
12%
Outsourcing Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
Construction Company
10%
Manufacturing Company
9%
Performing Arts
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise21
Large Enterprise56
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

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What is your experience regarding pricing and costs for Trend Micro ServerProtect?
I am aware of the price of this solution. The price is good, and the licensing is fair.
What needs improvement with Trend Micro ServerProtect?
From my perspective, predictive analysis is an area for improvement. The rules are very rigid. The way protection wor...
What is your primary use case for Trend Micro ServerProtect?
Trend Micro ServerProtect is basically a server protection solution. Given the system architecture, there is endpoint...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Siemens
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: October 2026.
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