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Apache Guacamole vs TeamViewer comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
271
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Apache Guacamole
Ranking in Remote Access
10th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Remote Access
3rd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
87
Ranking in other categories
Virtual Meetings (7th)
 

Mindshare comparison

As of June 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.7%, down from 10.9% compared to the previous year. The mindshare of Apache Guacamole is 4.4%, up from 2.8% compared to the previous year. The mindshare of TeamViewer is 11.4%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
RV
Secure access is simplified with easy login for virtual machines
I am provisioning virtual machines for educational institutions such as schools and colleges. The access to these virtual machines is provided via Apache Guacamole Apache Guacamole is really easy to use. If I have ten virtual machines provisioned under my name, I can access them with a single…
Heiko Humpert - PeerSpot reviewer
Allows an ease of access to various systems and has a straightforward setup process
The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"First of all, the integration with the rest of Microsoft's products is a major win."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"Microsoft Intune is a cost-saving solution, reducing IT department workload and allowing for faster device provisioning compared to traditional methods."
"It is user-friendly, and the performance is also good. It is a convenient product"
"This solution saves us a lot of time once it's implemented."
"Apache Guacamole is really easy to use."
"I'm using Apache Guacamole as a gateway."
"For those considering using Apache Guacamole, I wholeheartedly support its users since it's a free open-source software that is easy to download and use with no significant issues."
"From my perspective, the most important is the login."
"TeamViewer is a scalable solution."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."
"It is a scalable product."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"I am satisfied with TeamViewer, and its performance."
"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
 

Cons

"We do not utilize Microsoft customer service and technical support since it is generally a waste of time."
"Intune's server management could be better. If it could incorporate more features from System Center into Intune's Configuration Manager, it would be beneficial."
"Some customers have reported experiencing slowness when using lower versions of the Android system."
"I would like to see Intune improve its handling of hybrid domain joins."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"I would like some integration with the Microsoft reporting platform Power BI."
"The solution's USB redirection could be improved."
"There should be good documentation regarding GUI customization."
"There should be good documentation regarding GUI customization. Even though I can try customizing the GUI, the documentation is not comprehensive."
"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."
"The stability of TeamViewer is good, but it could be better."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"I would like to see TeamViewer support multiple platforms."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"The security could improve in TeamViewer."
"The performance could always be better."
"The solution could be improved by enhancing the use of the mobile version to be used on phones."
 

Pricing and Cost Advice

"Even if they charge a premium, they aim to provide equal value."
"The pricing needs improvement."
"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"It is expensive. The cost depends on the license that we choose."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"The licensing costs we leave up to the customer and these vary from one to another."
Information not available
"We are using the standard free version of TeamViewer."
"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
"We are using the free version of TeamViewer."
"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
"There is no license needed to use TeamViewer."
"We have a permanent license and the price is reasonable."
"TeamViewer is $600 or $700 per port per year..."
"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."
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Top Industries

By visitors reading reviews
Educational Organization
13%
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Manufacturing Company
12%
Computer Software Company
12%
Comms Service Provider
10%
Government
9%
Computer Software Company
14%
Manufacturing Company
9%
University
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Apache Guacamole?
I'm using Apache Guacamole as a gateway.
What needs improvement with Apache Guacamole?
There should be good documentation regarding GUI customization. Even though I can try customizing the GUI, the docume...
What advice do you have for others considering Apache Guacamole?
For those considering using Apache Guacamole, I wholeheartedly support its users since it's a free open-source softwa...
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their u...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Apache Guacamole vs. TeamViewer and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.