TeamViewer and TeamViewer Tensor compete in the remote access and support solutions category. TeamViewer Tensor seems to have the upper hand due to its superior features, making it a preferred choice for users seeking comprehensive capabilities.
Features: TeamViewer offers cross-platform compatibility, an easy setup, and accessibility for diverse environments. TeamViewer Tensor provides enterprise-level functionalities with robust security, scalability, and integration options, making it beneficial for large-scale operations.
Room for Improvement: TeamViewer often needs better performance with large files, faster connection stability, and improved efficiency. TeamViewer Tensor requires enhancements in customization options, more streamlined management tools, and simplicity in features for enterprise users.
Ease of Deployment and Customer Service: TeamViewer is known for its straightforward deployment and responsive customer service. TeamViewer Tensor requires more deployment effort due to personalization but provides dedicated support lines that cater to organizational needs, which is a decisive factor for enterprises.
Pricing and ROI: TeamViewer offers competitive pricing, appealing for smaller setups looking for quick ROI. TeamViewer Tensor involves a higher setup cost but promises greater ROI with enhanced features, appealing to enterprises seeking long-term value and advanced efficiency.
TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.
TeamViewer Features
TeamViewer has many valuable key features. Some of the most useful ones include:
TeamViewer Benefits
There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:
Reviews from Real Users
TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.
Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”
“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.
Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
