We performed a comparison between TeamViewer and VNC Connect based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."The implementation is quite straightforward."
"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."
"Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff."
"The document control is quite good."
"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."
"It's very easy to set up."
"The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution."
"There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town."
"The most valuable features are that it is consistently low profile and consistently works without hiccups or headaches."
"The performance could always be better."
"The solution could be improved by enhancing the use of the mobile version to be used on phones."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"I'm not sure if they provide good quality audio alongside screensharing."
"We occasionally have issues with the graphic software of the interface."
Earn 20 points
TeamViewer is ranked 1st in Remote Access with 84 reviews while VNC Connect is ranked 16th in Remote Access. TeamViewer is rated 8.6, while VNC Connect is rated 9.0. The top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". On the other hand, the top reviewer of VNC Connect writes "Reliable and trustworthy remote access software, with responsive technical support ". TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central, whereas VNC Connect is most compared with OpenText Exceed TurboX, Apache Guacamole, Dameware Remote Support, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and F5 BIG-IP Access Policy Manager (APM).
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