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Competitor
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Rating
Buyer's Guide
Cloud Backup
September 2022
Get our free report covering Veeam Software, and other competitors of StorageCraft Cloud Backup. Updated: September 2022.
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Technical Director at a tech services company with 11-50 employees
MSP
Good management, backup, and recovery features, with a single console to handle multiple backups
Pros and Cons
  • "The management, backup, and recovery features are all very good."
  • "The reporting could be improved. I would like to see some enhancements in that regard."

What is our primary use case?

We use this product to back up physical servers, virtual servers, PCs, and Office 365 files.

How has it helped my organization?

We are an IT company and backing up data is one of the services that we offer to our customers. This product enables us to use one management console to look after all of our customers' backups.

What is most valuable?

The management, backup, and recovery features are all very good.

What needs improvement?

The reporting could be improved. I would like to see some enhancements in that regard.

For how long have I used the solution?

Acronis Cyber Protect Cloud

What do I think about the stability of the solution?

Acronis is a stable solution and at the moment, it is very extensively used.

What do I think about the scalability of the solution?

This is a very scalable product.

For management purposes, we have perhaps five administrators who have access to it. We're probably managing more than 200 terabytes of data.

How are customer service and support?

The technical support is very good.

Which solution did I use previously and why did I switch?

Prior to Acronis, we used Commvault, Backup Exec, and Veeam.

We found Commvault too expensive, overly complex, and very hardware intensive. Quite often with Commvault, you had to have more servers to put the backups onto than you were actually backing up.

How was the initial setup?

The initial setup is straightforward.

In our situation, although it was straightforward, it was quite complex in that we had to get all of our customers onto the system. We deployed it over a year, but that was because we were migrating lots of backup systems into one product.

What about the implementation team?

We implemented this product ourselves.

Once it's up and running, one or two people can maintain it. It's not heavy in that regard.

What was our ROI?

We have seen a return on investment using this solution.

What's my experience with pricing, setup cost, and licensing?

Acronis offers a 30-day free trial of the product.

There are no additional costs beyond the standard licensing fees.

Which other solutions did I evaluate?

Before choosing Acronis, we looked at Arcserve, Datto, and StorageCraft.

What other advice do I have?

We're looking at adding the disaster recovery option to this solution.

My advice for anybody who is looking into implementing this product is to talk to Acronis and do a 30-day trial.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Cloud Backup
September 2022
Get our free report covering Veeam Software, and other competitors of StorageCraft Cloud Backup. Updated: September 2022.
632,611 professionals have used our research since 2012.