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Acronis Cyber Protect vs Arcserve Cloud Direct comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Cloud Backup
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
Backup and Recovery (16th)
Arcserve Cloud Direct
Ranking in Cloud Backup
63rd
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (19th)
 

Mindshare comparison

As of July 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect is 3.3%, down from 5.8% compared to the previous year. The mindshare of Arcserve Cloud Direct is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect3.3%
Arcserve Cloud Direct0.6%
Other96.1%
Cloud Backup
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main reasons that our customers like Acronis are that it is very strong and easy to use."
"It works with different types of partitions or different OSs."
"i use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space."
"All are valuable and reliable with Acronis Backup 11.7.50220."
"The solution is very user-friendly in terms of the interface - especially if you compare it to other solutions such as Veeam or Veritas."
"It is one of my favorite backup software, much faster and more reliable than the other software that I have tried."
"This solution fulfills all of our needs; its reporting features work flawlessly and it does everything that it's supposed to do once it's setup, without maintenance or any additional time."
"The solution has helped us because it supports a lot of platforms and we don't have to install anything at our end in terms of a server and the like; everything is on the cloud and that's a good start for us."
"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
 

Cons

"The Acronis Workstation Backup and Recovery version 11.7 is not backwards compatible."
"The licensing approach becomes intricate when dealing with SharePoint."
"I also think the fact that it is extremely customizable means that it's really easy to get something wrong, and it not work as intended."
"The support takes too much time to respond to callbacks. Calls are often scheduled around four to five PM and tend to occur with a two-hour delay each time."
"I can't select a network location. I have to map a drive on the server, and then I have to select the mapped drive in order for it to put the backup out there."
"The solution needs to have better stability. I would like to improve the tool’s support through calls."
"I wish Acronis had a feature that would allow me to set an expiry date for customers when I send them Acronis, such as when I create a customer workload or gigabyte."
"We are trying to restore from the backups that the supplier help us to create, but we are having problems restoring."
"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
 

Pricing and Cost Advice

"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."
"I would say that at the pricepoint that it's at, it's definitely worth the money."
"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."
"Our licenses come with a one-time yearly subscription fee."
"It is a low-cost solution."
"I find the pricing structure satisfactory, it is around $25 per year."
"We use the free version that provides very basic functionalities."
"Licensing fees are billed annually and there are no extra charges."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
11%
Manufacturing Company
8%
Construction Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business70
Midsize Enterprise15
Large Enterprise24
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
I am from the technical team, so I do not get pricing information, and those things are managed by product managers. I think it is not that expensive. That is why many of our customers are using it...
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
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Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: June 2026.
902,894 professionals have used our research since 2012.