Arcserve Cloud Direct vs Commvault Cloud comparison

Arcserve and Commvault are both solutions in the Cloud Backup category. Arcserve is ranked #62, while Commvault is ranked #4 with an average rating of 8.4. Arcserve holds a 0.5% mindshare in CB, compared to Commvault’s 5.1% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution.

Arcserve Cloud Direct

Read 1 Arcserve Cloud Direct review

1,060 Views
774 Comparison Views

0% willing to recommend

Commvault Cloud

Read 112 Commvault Cloud reviews

25,186 Views
12,593 Comparison Views

95% willing to recommend

Arcserve Cloud Direct

Commvault Cloud

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Arcserve Cloud Direct and Commvault Cloud based on real PeerSpot user reviews.

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Cloud Backup

May 2026

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Helped 893,244 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve Cloud Direct

Ranking in Cloud Backup

62nd

Ranking in Disaster Recovery as a Service

17th

Average Rating

5.0

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Commvault Cloud

Ranking in Cloud Backup

4th

Ranking in Disaster Recovery as a Service

4th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

Backup and Recovery (4th), eDiscovery (3rd), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.5%, up from 0.3% compared to the previous year. The mindshare of Commvault Cloud is 5.1%, down from 10.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	5.1%
Arcserve Cloud Direct	0.5%
Other	94.4%

Cloud Backup

Featured Reviews

reviewer1321896

Junior Service Desk Operator at a cloud solution provider with 11-50 employees

Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working

StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.

Read full review

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."

"The most valuable features of Commvault Hyperscale X are the full responsibilities inclined in conversion with high responsibility rates."

"With Commvault, we run a single job as a one-pass job, it will run backup and archive in a single job, no need to run two jobs for backup and archive them differently."

"We have seen a high return of value, and management is also happy."

"The VM backups and the recovery from cloud infrastructure are valuable."

"The solution provides us with a single platform to move, manage, and recover data across on-premises, hybrid, and cloud locations, making it very effective."

"The most valuable features of Commvault Cloud include deduplication and compression."

"Complete Data Protection is convenient because you can manage various types of databases, and it's pretty easy to set it up."

"The most valuable features are the ease of use, the graphical interface, and it's high speed."

More Commvault Cloud pros

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points."

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."

"Commvault tries to integrate with every new product that's coming out on the market. Sometimes it makes everyone's life easier if it works well. If not, we don't know where the error is coming from, and it has a lot of bugs."

"Commvault Complete Data Protection would benefit from improving their training resources."

"They could work on the implementation of the features."

"For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments."

"The tool must improve the 1-Touch recovery of Oracle and Active Directory."

"The technical support in the India region is a bit disappointing, but after 6:00 pm it is switched to the U.S and European teams, and they are much better in supporting and understanding the issues and fixing them."

"The product does not provide an option to save a copy of data on-premises."

"Commvault's price is quite high."

More Commvault Cloud cons

Pricing and Cost Advice

Information not available

"HyperScale X is expensive."

"The pricing is far better than we had in the past. The license for Dell EMC was not too expensive, but the storage, given that Dell EMC is based on data domains, was pretty expensive."

"The solution is expensive, but it is worth the money."

"The solution is expensive. The subscription is based on a monthly basis. There are additional costs that vary depending on the size of the backup."

"The solution is highly-priced."

"Originally, it was really attractive when we were deployed on-prem. They have since built and moved it to the cloud, which I am a big fan of. I have all my security tools in the cloud, but it came with a significant increase in pricing. We ended up negotiating a better price because we have been a long-term customer, and I have also spoken on their behalf quite a few times, but if I have to buy it at its current rate, I am not sure if I would be a customer. It is expensive."

"We like that there is no extra cost for SharePoint, Teams, or OneDrive. It is all mimicking Microsoft's model. Every user has one terabyte of space. When users start using OneDrive, everybody has one terabyte that will be backed up included in the price."

"The product is very competitive for pricing in some countries because it is possible to set up Commvault hardware with other vendors using its certification."

More Commvault Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	82

Questions from the Community

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What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

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What needs improvement with ThreatWise?

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What is your primary use case for ThreatWise?

I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...

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Comparisons

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Compared 16% of the time

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Compared 16% of the time

Veeam Data Platform vs Arcserve Cloud Direct

Compared 15% of the time

Azure Site Recovery vs Arcserve Cloud Direct

Compared 12% of the time

Veritas System Recovery vs Arcserve Cloud Direct

Compared 12% of the time

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Rubrik vs Commvault Cloud

Compared 8% of the time

Veeam Data Platform vs Commvault Cloud

Compared 7% of the time

Cohesity DataProtect vs Commvault Cloud

Compared 3% of the time

AWS Backup vs Commvault Cloud

Compared 3% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 2% of the time

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Product Reports

Buyer's Guide

Cloud Backup

May 2026

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Buyer's Guide

Commvault Cloud

May 2026

Download Commvault Cloud product report

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Overview

Arcserve Cloud Direct offers comprehensive cloud-based backup and recovery services, designed to address the critical data protection needs of enterprises with scalable and efficient solutions.

Arcserve Cloud Direct enables businesses to secure their data seamlessly in the cloud, offering an intuitive platform for backups, disaster recovery, and data management. It meets the demands of businesses looking to protect valuable data assets with ease and reliability. The platform integrates with multiple IT environments, providing flexible data protection without significant infrastructure modifications.

What are the key features of Arcserve Cloud Direct?

Scalable Backup: Allows businesses to adjust storage capacity as needed, offering flexible data protection.
Fast Recovery: Ensures quick data restoration to minimize downtime and operational disruptions.
Centralized Management: Provides a single interface for overseeing multiple backup and recovery operations.

What benefits and ROI can users expect?

Cost Efficiency: Reduces expenses by eliminating the need for costly hardware and maintenance.
Enhanced Security: Offers robust data protection features, safeguarding critical business data against loss.
Improved Reliability: Provides dependable data backup and recovery, ensuring business continuity.

Arcserve Cloud Direct is widely implemented across industries such as healthcare, finance, and manufacturing, where data protection is paramount. It supports regulatory compliance and helps these industries maintain data integrity and availability in a dynamic business environment.

Arcserve

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

Sample Customers

Lion

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Cloud Backup. Updated: May 2026.

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