Arcserve Cloud Direct vs HPE Zerto Software comparison

Arcserve and Zerto are both solutions in the Cloud Backup category. Arcserve is ranked #55, while Zerto is ranked #3 with an average rating of 8.8. Arcserve holds a 0.3% mindshare in CB, compared to Zerto’s 4.1% mindshare. Additionally, 98% of Zerto users are willing to recommend the solution.

Arcserve Cloud Direct

Read 1 Arcserve Cloud Direct review

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122 Comparison Views

0% willing to recommend

HPE Zerto Software

Read 309 HPE Zerto Software reviews

7,458 Views
689 Comparison Views

98% willing to recommend

Arcserve Cloud Direct

HPE Zerto Software

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Executive SummaryUpdated on Jun 11, 2025

HPE Zerto Software and Arcserve Cloud Direct are competing products in the disaster recovery and data protection market. HPE Zerto Software is favored for its robust features and ease of use, while Arcserve Cloud Direct offers a comprehensive solution focusing on backup and recovery capabilities.

Features: HPE Zerto Software provides continuous data protection with real-time replication, seamless disaster recovery solutions, and deployment flexibility. Arcserve Cloud Direct features advanced backup and recovery with multi-platform support and cloud-first architecture, offering a comprehensive backup solution.

Ease of Deployment and Customer Service: HPE Zerto Software supports various environments with minimal setup effort and reliable customer service. Arcserve Cloud Direct offers quick deployment with pre-configured setups and excellent support. The key distinction lies in HPE Zerto's versatile deployment options against Arcserve's streamlined approach.

Pricing and ROI: HPE Zerto Software presents a higher initial setup cost but offers a robust ROI with advanced features and disaster recovery capabilities. Arcserve Cloud Direct is recognized for cost-effective pricing, providing solid ROI through competitive pricing and reliable backup features. The decision hinges on budget considerations versus feature requirements.

To learn more, read our detailed Cloud Backup Report (Updated: May 2025).

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve Cloud Direct

Ranking in Cloud Backup

55th

Average Rating

5.0

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

Disaster Recovery as a Service (16th)

HPE Zerto Software

Ranking in Cloud Backup

3rd

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

309

Ranking in other categories

Backup and Recovery (2nd), Cloud Migration (2nd), Disaster Recovery (DR) Software (2nd)

Mindshare comparison

As of June 2025, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.3%, down from 0.3% compared to the previous year. The mindshare of HPE Zerto Software is 4.1%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

reviewer1321896

Junior Service Desk Operator at a cloud solution provider with 11-50 employees

Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working

StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.

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Sachin Vinay

Assistant Manager-Networks at Amrita

Leverage disaster recovery with reliable support and cost-effective future-proof features

Zerto is straightforward to implement because it only requires the installation of an agent on the VMs designated for migration. A service, typically a VM, must also be deployed at the disaster recovery location. This entire process is simple and can be completed within three days. Zerto's near-synchronous replication occurs every minute, allowing for highly granular recovery points. This means that even if interruptions or malware disruptions occur within that minute, Zerto can restore to the last known good state, effectively recovering the entire setup to the latest backup. This capability ensures high data security and minimizes potential data loss. One of the main benefits of implementing Zerto is its data compression, which significantly reduces the load on our IPsec VPN. Zerto compresses data by 80 percent before transmitting it across the VPN, minimizing the data transferred between geographically dispersed locations. This compression and subsequent decompression at the destination alleviate the strain on the VPN, preventing overload and ensuring efficient data synchronization. Zerto simplifies malware protection by integrating it into its disaster recovery and synchronization features. This comprehensive approach eliminates the need for separate antivirus setups in virtual machines and applications. It streamlines our security measures and removes the need for additional software or solutions, resulting in an excellent return on investment. Zerto's single-click recovery solution offers exceptional recovery speed. Through the user interface, a single click allows for a complete restoration from the most recent backup within two to three minutes, enabling rapid recovery and minimal downtime. Zerto's Recovery Time Objective is excellent. In the past, if a virtual machine crashed, we would recover it from a snapshot, which could take one to two hours. With Zerto, the recovery process takes only five minutes, and users are typically unaware of any disruption. This allows us to restore everything quickly and efficiently. Zerto has significantly reduced our downtime. When malware affects our data, Zerto immediately notifies us and helps us protect other applications, even those not yet implemented with Zerto. By monitoring these applications, we can quickly identify and address any potential malware spread, minimizing downtime across our systems. Zerto significantly reduces downtime and associated costs during disruptions. Our services are unified, so in the event of a disruption without Zerto, even a half-day disruption would necessitate offline procedures. This would lead to increased manpower, service delays, and substantial financial losses due to interrupted admissions and other critical processes. By unifying service processes, Zerto minimizes the impact of outages. Zerto streamlines our disaster recovery testing across multiple locations by enabling efficient failover testing without disrupting live services. Traditionally, DR testing required downtime of critical systems, but Zerto's replication and failover capabilities allow us to test in parallel with live operations. This non-disruptive approach ensures continuous service availability while validating our DR plan, even in scenarios like malware attacks, by creating a separate testing environment that mirrors the live setup. This comprehensive testing provides confidence in our ability to handle real-world incidents effectively. This saves us over 60 percent of the time. Zerto streamlines system administration tasks by automating many processes, thereby reducing the workload for multiple administrators. This allows them to focus on other university services that require attention and effectively reallocate support resources from automated tasks to those requiring more dedicated management. Zerto is used exclusively for our critical services, providing up to a 70 percent improvement in our IT resilience.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."

"Since the log files are continuously transmitted, the granularity of restores is amazing."

"Zerto's support for different hypervisors is a valuable feature because we have a mixed bag. We have VMware and we have Hyper-V. For us, that was extremely critical when we made the decision. We wanted a single tool that is able to replicate all our virtual servers. At this point, I think the only tool on the market that can do that on-premise is Zerto."

"Since we are at a bank, there are certain protocols in place where we need to have RPO and RTO times of two hours or less. Zerto does a great job of setting those times and alerting us if those can't be met. We have our help desk actively monitoring that. It is extremely helpful that Zerto lists what is falling out of compliance in regards to RPO and RTO. It has been great in that regard."

"The Zerto university for training staff is very useful."

"The time it takes to fail a server over to DR has been great."

"The most valuable features are the single pane of glass and the reduction in time it takes for our systems engineering team to manage the platform."

"The instant recovery at DR locations is the most valuable feature. We're required to do periodic DR tests of critical databases, including Oracle and Microsoft SQL. We have recovery point objectives set for specific databases and we need to be able to achieve them. Zerto helps solve that business problem."

"The migration and ease of use are valuable. It is easy to set up and easy to flip. We just need to click on Move."

More HPE Zerto Software pros

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."

"One improvement that could make it easier would be to have an easier way to track journal usage and a little bit more training around journal sizing. I've done all the training and the journal is still a gray area. There is confusion surrounding how it's billed and how we should bill clients. It would be easier if it had billing suggestions or billing best practices for our clients to make sure that we're not leaving money on the table."

"The onboarding was not very good. It felt like, "Now you have Zerto, good luck. Figure out how to use it.""

"There could be improvements in support. Here, in Malaysia, there is no on-site support."

"I would rate them an eight out of ten because not every response is as we expect. They do resolve the issue, but sometimes customers have unusual questions, and they are not able to say how exactly to fix that or how to do something,."

"Patch management can be better. Although we are doing patch management on the Zerto platform in an automated manner, it can be improved by leveraging some AI-assisted technology. With the help of AI, things are going to be faster in terms of patching the solution."

"Zerto could improve by offering more flexible pricing models, especially for startups."

"You can create a VPG and put anywhere from one to 17 servers in that group. We build them one by one. If something changes in VMware, it would be nice to be able to go in and change that VPG, having it update without messing up. When you change them now, it only applies to the copies from the points when you changed it. I wish it would purge that older data from the past. Right now, we have to build a new VPG, which is not a big deal as it is just a few screens."

"It works only for a virtual platform, it does not support bare metal."

More HPE Zerto Software cons

Pricing and Cost Advice

Information not available

"Everyone knows Zerto is a little on the expensive side, but what else is there on the market that does the same thing?"

"I think everything can be cheaper. Pricing limited our ability to use Zerto as much as we'd like, but that's not why we haven't adopted it as our primary backup solution."

"Its pricing is way better than Veeam."

"It's a little bit expensive."

"In general, it's pretty fair because it is software. In our case, we built our own colo. So, the cost of the colo was very expensive, and that's where a lot of the equipment is. The same thing is there if we were going to spin up in the cloud, but as a solution, in general, it's pretty fair for what you get out of it and how it works. It's not cheap, but at the same time, you get what you pay for, and it's definitely worth the cost. You just have to understand that the cost of the software alone is not the total cost of the project of doing ransomware protection or disaster recovery. It's a piece of the pie, not the entire pie."

"It is not the cheapest option on the market, but it offers a number of features that make it a good value for businesses that need a comprehensive disaster recovery plan."

"I do not like the current pricing model because the product has been divided into different components and they are charging for them individually."

"Price-wise, it works fine for me, but my budgetary team is always looking for ways to cut costs, and it seems like they first look at the data center and the IT side to find savings."

More HPE Zerto Software pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

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Computer Software Company

23%

Financial Services Firm

11%

Healthcare Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

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What do you like most about Zerto?

Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...

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What is your experience regarding pricing and costs for Zerto?

I ballpark Zerto's pricing at about $1,000 per VM, which I find fair for what it does, but the cost of entry was tough initially due to the minimum number needed to start. I really needed to prove ...

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Comparisons

No data available

Veeam Data Platform vs HPE Zerto Software

Compared 15% of the time

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Compared 10% of the time

Commvault Cloud vs HPE Zerto Software

Compared 10% of the time

Rubrik vs HPE Zerto Software

Compared 7% of the time

Dell RecoverPoint for Virtual Machines vs HPE Zerto Software

Compared 6% of the time

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Product Reports

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May 2025

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HPE Zerto Software

June 2025

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Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup

Zerto Virtual Replication

Overview

Arcserve Cloud Direct is used for safeguarding data through backup and disaster recovery, swiftly restoring critical data and systems to ensure minimal downtime. It integrates cloud-based management and automated data protection with reliable efficiency.

Arcserve Cloud Direct offers a powerful solution for data protection with automated backup and disaster recovery features. Users appreciate its seamless integration with platforms, emphasizing its reliability and efficiency in preventing data loss. The straightforward setup and intuitive dashboard enhance its usability, while robust security measures safeguard data integrity. Despite its high performance and swift recovery times, users suggest improvements in customer support and reliability of technical assistance. Some face challenges with initial setup complexity, pointing out the need for clearer documentation and more robust features.

What are the most important features of Arcserve Cloud Direct?

Reliable data backup: Ensures consistent data protection and secure storage.
Seamless disaster recovery: Facilitates quick recovery of critical systems and data.
Easy scalability: Allows for flexible and straightforward scaling to meet growing data demands.
Intuitive dashboard: Simplifies management and monitoring of backup and recovery processes.
Robust security: Protects sensitive data against cyber threats and unauthorized access.

What benefits should users look for in reviews?

Efficient performance: Fast recovery times minimize downtime and maintain business continuity.
Comprehensive support: Assistance in resolving issues and optimizing usage.
Reliability in protecting data: Consistently prevents data loss and ensures accessibility.
Ease of setup: Quick and straightforward implementation without significant technical hurdles.
Scalability: Ability to adjust storage needs as data requirements grow.

Arcserve Cloud Direct's integration capabilities make it suitable for industries with extensive data protection needs, including finance, healthcare, and education. These sectors benefit from its efficient disaster recovery solutions and robust security features, ensuring compliance and safeguarding sensitive information. By offering scalable data protection services, Arcserve Cloud Direct supports businesses in maintaining operational continuity and achieving their data management goals.

Arcserve

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Zerto

Sample Customers

Lion

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies

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