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Arcserve Cloud Direct vs Quorum OnQ comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
57th
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (18th)
Quorum OnQ
Ranking in Cloud Backup
40th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
Backup and Recovery (49th), Disaster Recovery (DR) Software (24th)
 

Mindshare comparison

As of September 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.7%, up from 0.4% compared to the previous year. The mindshare of Quorum OnQ is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Quorum OnQ1.0%
Arcserve Cloud Direct0.7%
Other98.3%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
reviewer2594778 - PeerSpot reviewer
Senior Application Analyst at a non-profit with 5,001-10,000 employees
Enhanced filtering for advocate emails
Quorum provides an elevated ability to filter on everything from people's location to age to their voting history. This is an extreme feature that will help our advocacy department a lot. It encompasses the ability to formulate emails and calls to action across regions. Their platform is more advanced than our previous one. It provides a smooth training experience and easy terminology for those in the advocacy world.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"The most useful feature is the one-click recovery."
"Having Quorum gives us 100 percent uptime."
"Quorum OnQ provides an elevated ability to filter on everything from people's location to age to their voting history."
"Quorum OnQ has a good ransomware protection feature, and customer service and support were very good."
"The solution is very cost effective."
"Mostly, onQ gives us confidence, knowing that we're really covered if we really have to bring the systems up."
"The solution offers good documentation."
"From a disaster-recovery point of view, one of the things I really like is that I can test the virtual copy of the physical server on a test network and compare the servers side-by-side, without interfering with the production network. So I can see and make sure that the latest copy of the server is the physical copy of the server, without interfering with production."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"The price of Quorum OnQ could be improved. We were exploring the product in terms of having a partnership with the distributor so that we could operate as a service, but for our own use, within the company, we couldn't justify the price unless the servers would become an option later on. The upfront cost of purchasing a license for the hardware is quite steep."
"We found that some of the live SQL databases we were backing up would be inconsistent when we would restore them."
"Better integration with cloud-based solutions like Azure and Office 365 is needed."
"The one thing they could do is some tweaking on the web solution that's supposed to monitor everything from one page, rather than having to bring each server up on its own webpage. It doesn't always accurately show what the system's state is at the time, and we have to restart that process now and then."
"They have radio buttons that allow multiselection, which is not intuitive."
"The user interface needs to be improved."
"I paid for subscription of Firewall. I paid for subscription of endpoint protection. Thet should introduce single subscription for all services."
"There was a situation I faced in the past when I contacted the tool's support team, and it took them a while to respond."
 

Pricing and Cost Advice

Information not available
"The initial expenditure for us was a little under $40,000 for the recent renewal. For the first three years after that, other than electricity, there's no cost. After that, their support contract has to be renewed annually. We spent close to $6,000, between the two offices, for support."
"The pricing is about $1,400 a month. It's a little bit on the higher side. But it's one of those situations where time is valuable for me. So if it costs a little bit more money for me to have a solution that just works and requires less of my day-to-day management, I'm willing to pay a little bit more."
"Quorum OnQ can be described as a medium-priced product...There are no ingress and egress charges in the product."
"The cost is higher than other software and services, but it is an absolute must-have."
"When we quote the price of Quorum to customers, they find it expensive."
"The total for our current solution's licensing is about $14,000 for 12 servers for three years."
"I am not sure how much it costs, but I know it's expensive."
"We have never questioned whether it is worth it because it so obviously is a great value."
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Top Industries

By visitors reading reviews
Construction Company
25%
Comms Service Provider
17%
Healthcare Company
14%
Financial Services Firm
7%
Construction Company
15%
Comms Service Provider
14%
Financial Services Firm
11%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Quorum OnQ?
It's a little expensive. That said, the cost aligns with other advocacy tools we have evaluated.
What needs improvement with Quorum OnQ?
They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments wit...
What is your primary use case for Quorum OnQ?
We launched all of our advocacy departments through Quorum next month. We are in the process of uploading all of our data and creating custom fields.
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
OnQ
 

Overview

 

Sample Customers

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