SAP Signavio Process Manager and Visual Paradigm compete in the process management and modeling software category. SAP Signavio leads with robust process mapping and collaboration, while Visual Paradigm excels in comprehensive diagramming tools.
Features: SAP Signavio Process Manager is known for its collaborative capabilities, efficient process mapping, and strong integration features, ensuring smooth communication and governance. Visual Paradigm offers a diverse set of modeling tools focusing on UML, BPMN, and enterprise architecture, supported by an extensive template library, making it ideal for detailed system architecture design.
Room for Improvement: SAP Signavio Process Manager could improve user experience through a more intuitive design and enhanced process modeling features, along with better integration capabilities and document management. Visual Paradigm could enhance its user interface for easier navigation, lower system resource demand, and offer more compatibility with other tools to boost integration options.
Ease of Deployment and Customer Service: SAP Signavio Process Manager offers flexible deployment options across public, private, and hybrid clouds, appealing to various enterprise preferences. Customer service is generally positive, though response times have lagged post-SAP acquisition. Visual Paradigm supports on-premises and hybrid cloud options, noted for ease of deployment and efficient customer support, with extensive documentation reducing technical queries.
Pricing and ROI: SAP Signavio is considered expensive but delivers significant ROI for large enterprises through process improvements and resource savings. Visual Paradigm is praised for its affordability, offering various licensing options, including a free community edition, making it accessible for smaller teams and individuals. Both products provide ROI, but Visual Paradigm is favored for budget-friendly tiers catering to diverse user needs.
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
The product did what it was supposed to do for the documentation development I was engaged in.
I would rate their technical support a ten.
The tool was easy enough to use.
We didn't use customer service extensively, but our questions were answered when needed.
The product can always get better as the industry changes.
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
The free version of Visual Paradigm does not incur any setup costs and offers a set of usable features.
I purchased Visual Paradigm on my own, and it was competitively priced.
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
It is user-friendly, and as you become more familiar with its deep features, you might consider upgrading to the paid version for more complex projects.
In other drawing programs, if I moved a box, I had to move the arrow, but Visual Paradigm handled those tasks automatically.
The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.
Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.
Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com
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