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CyberArk IGA Powered by Zilla vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 5, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk IGA Powered by Zilla
Ranking in Identity Management (IM)
11th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
10
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (12th), Identity Governance Administration (IGA) (5th)
SAP Identity Management
Ranking in Identity Management (IM)
16th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th)
 

Mindshare comparison

As of May 2026, in the Identity Management (IM) category, the mindshare of CyberArk IGA Powered by Zilla is 2.0%, up from 1.5% compared to the previous year. The mindshare of SAP Identity Management is 2.3%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
CyberArk IGA Powered by Zilla2.0%
SAP Identity Management2.3%
Other95.7%
Identity Management (IM)
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Automation has transformed access reviews and governance across human and non-human identities
The UI of CyberArk IGA Powered by Zilla is good, but there is room for improvement in the transition from legacy systems. Organizations with highly customized, long-standing legacy IGA tools may face a steep learning curve and complex data migration when moving to this modern AI-driven or cloud-native solution. Another limitation involves integration gaps. While CyberArk IGA Powered by Zilla boasts extensive pre-built connectors, any application not covered requires manual configuration or the deployment of Zilla Universal Sync, which may increase implementation time and could be less effective for legacy applications. However, it can be quite useful for SaaS-based applications, so improvement in customization or configuration for legacy applications is needed. There is a considerable dependency on data quality. The effectiveness of AI-driven insights, such as entitlement recommendations for approve, deny, or do nothing actions, is entirely reliant on the quality and accuracy of the data ingested from connected applications. This means data quality should not just depend on application integration but also overall user insights regarding usage, such as login activity or MFA utilization.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CyberArk IGA Powered by Zilla's access reviews, audit report generation, and compliance features are excellent."
"We had these spreadsheets all over the place, but now we have a library of evidence to consult when needed. Zilla keeps everything in one place. It's not scattered all over anymore."
"CyberArk IGA Powered by Zilla is a very stable product, and I do not see a lot of issues with it most of the time."
"After implementing CyberArk IGA Powered by Zilla, it puts the organization at a very high security level by reducing risk and threats to platforms."
"Overall, CyberArk IGA Powered by Zilla helps us automate user access reviews, provisioning, and de-provisioning for both human and machine identities across hybrid and multi-cloud environments."
"When we implemented CyberArk IGA Powered by Zilla, we definitely achieved a lot in terms of security, mitigating business risk across all assets, saving time, and reducing the risk of account compromise and access compromise."
"CyberArk IGA Powered by Zilla has positively impacted my organization through the collection of audit evidence, the compliance workflow, and user access reviews, which helps me significantly."
"I enjoy the ease of setup and creation of a review. Being a user of the tool or kind of an admin of the tool, the ease of setup of an access review is valuable."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"There is definitely ROI because we use this as our enterprise-wide SSO solution."
"It provides basic automatic user administration and role provisioning to save time."
"NW IDM is extremely flexible, and with a small amount of effort you can integrate the basic provisioning for most of the commonly used modern systems."
"Automatic provisioning by designed workflows are valuable in any authorization audit."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications."
 

Cons

"For improvement, I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes."
"I believe CyberArk IGA Powered by Zilla can be improved by simplifying the workflow and the UI for managing access requests and approvals."
"The first thing that can be improved is the central admin console."
"There is still no automated way to de-provision access as a result of a review, but they are getting there in terms of making it unified. They are getting closer to that."
"Maybe this is coming with their AI module, but I would like to see a feature that performs baseline analysis of permissions that may not fit into a role, and it attempts to group them into a role. We've run into problems with applications where someone has not created a role but assigned ad hoc permissions to a user. We still need to do some manual work to identify the group that the user belongs to. It would be amazing to have Zilla streamline that."
"Improvement suggestions for CyberArk include addressing the on-premises deployment processes, which require a very skilled engineer to handle because of the complexity of the environments involved."
"CyberArk IGA Powered by Zilla is lacking in the governance side of identities compared to competitors."
"The primary issue I have experienced with CyberArk IGA Powered by Zilla is related to support."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"Research and marketing need to be improved."
"The product needs better UI customization and the administration console is outdated in this version."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
"SAP Identity Management can improve risk analysis and authority checks."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons."
 

Pricing and Cost Advice

"It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an identity access management system yet, but its price was one of the appealing factors for us to purchase it at the time. It was reasonably priced."
"The licensing cost varies depending on the specific requirements and deployment size."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"I rate the solution's pricing a four out of ten."
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Top Industries

By visitors reading reviews
Security Firm
19%
Financial Services Firm
14%
Retailer
6%
Insurance Company
5%
Manufacturing Company
14%
Energy/Utilities Company
8%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise7
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Zilla Security?
I am not familiar with the pricing and licensing costs, but the setup of CyberArk IGA Powered by Zilla was straightforward since it was cloud-based compared to the previous on-premises tool, SailPo...
What needs improvement with Zilla Security?
For improvement, I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes. I h...
What is your primary use case for Zilla Security?
CyberArk IGA Powered by Zilla serves as our main tool for access review, certification, and governance of non-human accounts. We handle non-human accounts, which refers to all the RPA bots that use...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
What advice do you have for others considering SAP Identity Management?
My clients use SAP Identity Management for managing access rights efficiently based on user roles. I have experience with other IAM tools, having worked for Oracle three or four years ago, but I ca...
 

Also Known As

Zilla Security
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Information Not Available
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about CyberArk IGA Powered by Zilla vs. SAP Identity Management and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.