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Fortinet FortiAuthenticator vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Identity Management (IM)
14th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
Single Sign-On (SSO) (10th), Authentication Systems (4th), Multi-Factor Authentication (MFA) (2nd)
SAP Identity Management
Ranking in Identity Management (IM)
16th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th)
 

Mindshare comparison

As of June 2026, in the Identity Management (IM) category, the mindshare of Fortinet FortiAuthenticator is 2.0%, down from 3.2% compared to the previous year. The mindshare of SAP Identity Management is 2.1%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
Fortinet FortiAuthenticator2.0%
SAP Identity Management2.1%
Other95.9%
Identity Management (IM)
 

Featured Reviews

Sachin Vinay - PeerSpot reviewer
Assistant Manager-Networks at a university with 1,001-5,000 employees
Supports secure remote authentication and provides comprehensive user activity tracking
The most important feature is the security capability because it provides a substantial amount of security for admin-related activities. Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally. This global accessibility is one of the critical advantages, particularly since admin features are critical and security is a real concern. With Fortinet FortiAuthenticator, secure usage of firewall services and related functions is achieved. A complete log of all users who access the authenticator setup is maintained. Monthly logs are reviewed to check for any unnoticed activities. Each authenticated user's complete activity history is recorded. This logging capability allows for providing access to more admin users while ensuring security is not compromised and all users can be monitored.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In my opinion, the main benefits that end users receive from Fortinet FortiAuthenticator include more security for their applications, for their systems, and for all their network devices that they are logging into."
"FortiCare can provide prompt replies."
"Customer service and support are excellent."
"The solution is stable; I installed it two years ago, and we rarely check the internet for changes because it's really stable and we don't have problems."
"The initial setup is very easy."
"This was a regulation we needed to fill and it worked at a good price."
"Once you configure it properly, it runs fine."
"This is a very important product if a company wants to use a VPN."
"It provides basic automatic user administration and role provisioning to save time."
"Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved."
"The setup process is straightforward."
"What I found most valuable in SAP Identity Management is process automation."
"With SAP IDM we have stopped manually managing all changes in user accounts after his/her transferring between organizational units."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"There is definitely ROI because we use this as our enterprise-wide SSO solution."
"Automatic provisioning by designed workflows are valuable in any authorization audit."
 

Cons

"Improvements in the product could start from the dashboard, overall customization, and configuration."
"There are multiple areas that are in need of improvement. It is not a mature product."
"There is room for improvement in stability and support."
"The customization capability of Fortinet FortiAuthenticator is not very flexible."
"The stability of Fortinet FortiAuthenticator is rated as six out of ten, indicating some instability issues."
"I don't have any issues with this solution, but it may need a better, more user-friendly interface or better design of the platform."
"Fortinet FortiAuthenticator could benefit from some artificial intelligence functionality and resolution of some glitches that may exist."
"I would like to see more security features in reference to identity login or identity identification."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
"There are also some issues with the UI, the ACLs and performance - depending on the configuration and Identity DB size."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"I believe they could make a lot of improvements on SAP IDM. There is also a lack of startup connectors to different systems, and they could have better cloud integration connectors for SAP IDM."
"The standard one is not friendly and very time-consuming for elementary operation."
"The product needs better UI customization and the administration console is outdated in this version."
"It needs to have the SSO for the HANA modules that SAP is releasing."
 

Pricing and Cost Advice

"The product could be more competitively priced."
"The price seems okay. It's not that expensive compared to other authenticators."
"The licensing structure is cost-effective for us compared to some of the other solutions that have recurring monthly costs."
"The solution is not very expensive."
"When we buy the Fortinet FortiAuthenticator device there is a comparison between price and security."
"FAC is an affordable solution for Middle Range (200E/400E) and also needs a package of mobility agents (2,000) perpetual."
"I would start off with a VM including the base license and scale according to the number of users you need to authenticate."
"You can pay as you go with them. You purchase a base license and add to it as needed."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"I rate the solution's pricing a four out of ten."
"The licensing cost varies depending on the specific requirements and deployment size."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Comms Service Provider
9%
Computer Software Company
9%
Construction Company
8%
Manufacturing Company
13%
Construction Company
9%
Energy/Utilities Company
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise18
Large Enterprise11
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What needs improvement with Fortinet FortiAuthenticator?
Fortinet can make Fortinet FortiAuthenticator better by having a cloud version of it. Currently, Fortinet FortiAuthenticator is only available for on-premises, and it is an on-premises solution. It...
What is your primary use case for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is primarily used for authenticating admin users, including remote admin use cases. Remote admin use cases utilize Fortinet FortiAuthenticator to securely authenticate a...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
What advice do you have for others considering SAP Identity Management?
My clients use SAP Identity Management for managing access rights efficiently based on user roles. I have experience with other IAM tools, having worked for Oracle three or four years ago, but I ca...
 

Also Known As

FortiAuthenticator
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about Fortinet FortiAuthenticator vs. SAP Identity Management and other solutions. Updated: June 2026.
902,417 professionals have used our research since 2012.