eCommerce for consumer packaged goods sold direct to consumers, not via distributors.
Salesforce Commerce Cloud is #2 ranked solution in top eCommerce Platforms. PeerSpot users give Salesforce Commerce Cloud an average rating of 8 out of 10. Salesforce Commerce Cloud is most commonly compared to SAP Hybris Commerce: Salesforce Commerce Cloud vs SAP Hybris Commerce. Salesforce Commerce Cloud is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 34% of all views.
Salesforce Commerce Cloud OverviewUNIXBusinessApplication
Salesforce Commerce Cloud OverviewUNIXBusinessApplicationPrice:
Salesforce Commerce Cloud Buyer's Guide
Download the Salesforce Commerce Cloud Buyer's Guide including reviews and more. Updated: June 2022
What is Salesforce Commerce Cloud?
Salesforce Commerce Cloud is a cloud-based, agile, scalable, and secure eCommerce platform designed to create a seamless customer experience and help your organization drive sales, convert more customers, and increase productivity and engagement. Salesforce Commerce Cloud is a part of Salesforce Digital 360, an integrated platform allowing you to sell and engage with your audience across digital channels.
Salesforce Commerce Cloud Features
Salesforce Commerce Cloud has many valuable key features. Some of the most useful ones include:
- Commerce cloud digital
- Storefront reference architecture
- Commerce cloud endless aisle
- Commerce portals
- Order management
- Commerce platform
Salesforce Commerce Cloud Benefits
There are several benefits to implementing Salesforce Commerce Cloud. Some of the biggest advantages the solution offers include:
- Scalability: Salesforce Commerce Cloud makes it easy for you to seamlessly scale and handle traffic spikes, along with any other unforeseen events.
- Unified commerce: You can benefit by connecting the customer’s entire shopping experience via digital channels – from marketing to successful purchase and retention campaigns. In addition, you can personalize a customer’s journey to add relevant product recommendations.
- Mobile optimization: Salesforce Commerce Cloud takes a mobile-first approach, providing a mobile-optimized eCommerce store with a user-friendly interface to attract and retain customers in order to make their shopping experience pleasant and friction-free.
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the Salesforce Commerce Cloud solution.
A Senior Consultant at a computer software company comments, “The most valuable feature is the lead matrix that Commerce provides, which helps us to filter out the leads. It also filters out the companies that are right for us and need to target. The visualization is very good. It's not confusing. If you are doing an analysis on your Commerce, It's very easy. The filters are very useful and easy to customize. It's very easy to operate. The user-friendly interface is better when compared with other CRMs. For everything that we have used this solution for, we have had the best experience.”
PeerSpot user Syed B., Salesforce Solution Architect at Systems Limited, says, "It has a customizable checkout experience, customizable homepage, everything can be customized. The stability is very, very high. SFCC is a leader in the world."
Divs C., Salesforce Solutions Architect at Kcloud Technologies, mentions, “Salesforce offers the best features and functionality which are developed and refined over many years to provide a highly customized e-commerce experience. It is mostly for clients who are more into e-commerce, so they go for the Salesforce Commerce Cloud because, the best part is, you don't have to develop everything from scratch. Salesforce Commerce Cloud has seamless upgrades. Since the platform is SaaS, Salesforce continuously rolls out many new features in the background. These are available through an administration panel and often with minimal or no technical intervention needed on the client-side.”
Joaquin A., Salesforce Programmer at Freelancer, explains, “Multi Language support means that this product will operate in English, Chinese, or whatever language is required. The translation feature is available, depending on the region, and it is quite useful for me as well as my customers. The development capabilities are very powerful, which is what my customers know and why they buy this product instead of something else. There is a good community of developers for the platform. With respect to customizability, you can do whatever you want. You can integrate with other solutions and put everything in one place.”
Salesforce Commerce Cloud was previously known as Demandware .
Salesforce Commerce Cloud Customers
Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare
Salesforce Commerce Cloud Video
Archived Salesforce Commerce Cloud Reviews (more than two years old)
Salesforce Commerce Cloud
Learn what your peers think about Salesforce Commerce Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
611,060 professionals have used our research since 2012.