Buyer's Guide
All-Flash Storage
May 2023
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Sr Solutions Architect at a healthcare company with 1,001-5,000 employees
Real User
Top 20
The replication has been pretty solid, but the compression and deduplication are disappointing
Pros and Cons
  • "They're basically tanks. You could take a baseball bat to the thing, and it's still going to keep running and doing what it's supposed to do. We've had a couple of part failures, and you can pretty much replace any part on that thing at any time during the day in the middle of production without worrying about anything happening."
  • "I think management is where PowerMax is weakest. We're still managing it like we managed EMC arrays in the early 2000s. There's a slicker, fancier GUI that does more things, but at the end of the day, you still have to dig into the command line and issue a lot of the same commands that we still were using almost 20 years ago."

What is our primary use case?

We have two PowerMax arrays. One is at our primary data center. The other is in the secondary data center, and they replicate back and forth to each other. We use them to store a lot of databases and files, but we don't have as much on them as we used to because our CIO is outsourcing a lot. We have taken a lot out of the data center recently, so there isn't as much on them as we intended when we bought them but I think it's mostly databases, file shares, and some one-off applications. It's all virtualized on VMware as well.

How has it helped my organization?

PowerMax improved our storage performance and allowed us to consolidate our old storage into one platform. It's faster than the older EMC equipment we replaced. We had a few different storage arrays, and a couple of them were approaching the end of maintenance, and one was a year away from the end of its maintenance. So it was time to either spend a ton of money on renewing maintenance or replace them. At the same time, PowerMax has made storage provisioning more difficult because it's not as intuitive as other arrays, but it's still a good solution for our mission-critical workloads.

We're using SRDF, but it hasn't affected our storage network bandwidth requirements. We haven't had any issues, so we haven't had to increase the size of any of our connections. Inside the data, there certainly wouldn't be any issues. The only problem would be replicating to the other site, and we haven't had any issues. We have a reasonably large pipe between the sites.

What is most valuable?

They're basically tanks. You could take a baseball bat to it, and it's still going to keep running and doing what it's supposed to do. We've had a couple of part failures, and you can pretty much replace any part on that thing at any time during the day in the middle of production without worrying about anything happening. Nobody notices. We even had to replace a memory card, so we had to take out a controller. There were two, so no one even realized what was going on. 

The availability is excellent. You can do anything to it, and it still runs. The uptime is a great feature, and the replication has been pretty solid. That's another important feature for us.

What needs improvement?

The dedupe and compression features have been the biggest disappointment. It's not as efficient as we were expecting or had hoped. It's not terrible, but not as good as we were led to believe it was going to be. They need to improve their reduplication algorithm or the compression algorithms. It comes with a guarantee that you'll get 3-to-1 dedupe and compression, meaning that if you have 3 terabytes of data, it should only take 1 terabyte of space because we reduce its size. We're only getting 2-to-1. It's not a big deal because we have more storage than we'll need, but it's disappointing.

There's also a qualifier in that I'm told that if we filled the array up more, some deeper algorithms would kick in and help that reduction number go up a little. Also, if you have deeper algorithms that you're going to use, only if I put more data on it, is that going to slow things down? Why not just use them now? That also left a lot to be desired. I attempted to use that and was having some performance issues, and the fix was, "Don't use that." So it was a little lacking.

I think management is where PowerMax is weakest. We're still managing it like we managed EMC arrays in the early 2000s. There's a slicker, fancier GUI that does more, but at the end of the day, you still have to dig into the command line and issue a lot of the same commands that we still were using almost 20 years ago. So the ease of use factor is low. One of the reasons I wanted Pure Storage was because I felt like I could teach a coworker how to fill in for me if I ever went on vacation for a couple of weeks. If anything bad happens and I'm out of the office, they're going to have to bother me. This is not intuitive. There are a lot of CLI commands that you still have to use. It's just not as user-friendly as it should be.

For how long have I used the solution?

We got PowerMax just short of three years ago.

What do I think about the stability of the solution?

The performance has been good. I wouldn't say great, but it's good. It's more than what we need.

What do I think about the scalability of the solution?

PowerMax's scalability is good. We have the lower model, so it doesn't scale as much as the larger model. You know that going in, so you buy the model you need. We realized we would probably never have to expand it when we bought it.

How are customer service and support?

I'd rate Dell EMC support eight out of 10. It's pretty good. They actively monitor the array, and it dials home to let them know if there's anything they should look at. Sometimes, when I come in the next morning and check the logs, I'll notice that somebody from support had connected in and looked at something. Then, I can look on the support website and try to figure out what they were doing, which could be an easier process, but it's good that they keep an eye on the arrays. If a part fails, the arrays generally dial home to notify them that it needs to be replaced, and they contact me to arrange it. 

How would you rate customer service and support?

Positive

How was the initial setup?

Setting up PowerMax is definitely complex. The initial configuration of the array itself is pretty simple, but once you start trying to connect hosts and set up replication, then it becomes a lot more work than it probably should be. It took a couple of days for the initial setup, but after that, there has been some ongoing work as we put more and more on there. 

Which other solutions did I evaluate?

We looked at three other vendors, including NetApp, but we were looking for block storage. I've always felt NetApp is great for file storage, but I look elsewhere if I want block storage. And while their presentations were impressive, there wasn't a compelling reason to choose them. They weren't any cheaper. There wasn't anything that stood out about them that made us want to take a closer look.

We also looked at Kaminario, but we had questions about whether they'd still be around in five years to provide support. There were many positives I liked about it, and the price was low. It was like an off-brand version of a Pure array in a lot of ways. Just by playing with it, you could tell it was a year or two behind what Pure Storage was selling.

We also looked at Pure Storage, and I thought Pure Storage had the best mix of cost and ease of use for an organization our size. I felt like it was probably the best choice, but the corporate leadership overruled my recommendation based on the "No one ever gets fired for buying IBM" theory. My CIO was feeling like, "He's a software developer, so he's not very hardware or vendor savvy." He didn't know much about Pure Storage and felt more comfortable sticking with EMC.

What other advice do I have?

I'd give PowerMax seven out of 10. There are also a few things PowerMax does that nobody else offers. For example, some of our other vendors don't have its replication or mainframe connectivity features. If you need that, you have to have a PowerMax or some kind of Dell solution. If you're planning on implementing it, you definitely need someone who knows PowerMax or a VMAX to take care of it for you. You can't just buy one and think that you're going to give it to someone who's never done it before. You need somebody with some experience on staff. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Regional Sales Manager at New horizon
Real User
Top 20
Highly expandable, plenty of features, and good support
Pros and Cons
  • "The most valuable features are the five chips architecture and the purpose-built NVMe hard disk drive. Additionally, the IOPS feature is good."
  • "The data compression and deduplication ratio of Huawei OceanStor Dorado is not as good as other solutions, such as EMC and Pure Storage. It is important when looking at capacity effectiveness."

What is our primary use case?

Huawei OceanStor Dorado is used for system backups.

What is most valuable?

The most valuable features are the five chips architecture and the purpose-built NVMe hard disk drive. Additionally, the IOPS feature is good.

What needs improvement?

The data compression and deduplication ratio of Huawei OceanStor Dorado is not as good as other solutions, such as EMC and Pure Storage. It is important when looking at capacity effectiveness.

The solution should be properly sized because if it is not there could be flexibility issues. The system should be sized properly and once it is delivered to the customer, they should ensure everything was done correctly.

When the US and China political issues come into play they have issues in qualifying the US applications with their new storage models. Many issues can arise. For example, customers might want to use Oracle hardware with their Huawei hardware to solve some of their use cases but the companies will not coordinate with each other. The political situation makes Huawei OceanStor Dorado not integrate well.

In an upcoming release, it would be a benefit to have better algorithms on data reduction, data compression, and data deduplication.

For how long have I used the solution?

I have been using Huawei OceanStor Dorado for approximately two years.

What do I think about the stability of the solution?

Huawei claims if you choose their enterprise controller, such as the 8000, when you have a cluster of eight controllers, up to seven controllers can be down, and you can still be in operation. However, with their feature Metro Cluster that can be achieved by having 70 kilometers across two-site, you can have seven, nine.

The solution is stable enough as long as you do not do mistakes during implementation.

What do I think about the scalability of the solution?

Huawei OceanStor Dorado has amazing scalability. As long as the specifications are correct in relation to the datasheets, there are no other storages that can provide a high level of scalability for scale-up and scale-out. 

It has the capacity of adding up to 16 or even 32 controllers. Both the EMC and IBM cannot add expansion boxes with their controllers but Huawei OceanStor Dorado has it in their architecture. You can have hard drives without adding the controllers.

How are customer service and support?

The technical support is good. They have has shifted the support to their Dubai region. They now have proper infrastructure. They're Egypt's support and all the support agents are good in communication. Previously Huawei was having communication issues. The engineers were in China and they were having issues, but they have become much more professionals and they are ready to do RCA without any additional cost.

IBM does root cause analysis and I have seen Huawei support do root cause analysis which is a plus point.

How was the initial setup?

In our implementation there are complications. I am not a technician but I have heard it requires eight hard drives to set up. For example, if customers are looking for NAS and SAN and want to have a small cluster of hard disk drives to enable both of these features. You can't do it because you need eight hard disk drives for a separate pool. For NAS, you will again need eight hard disk drives. You will need a total of 16 hard drives to make it a NAS and SAN storage system functional.

What's my experience with pricing, setup cost, and licensing?

Huawei has very good pricing. They have some promotions that can be taken advantage of at certain times of the year, such as the end of December. They are providing aggressive pricing. In the Pakistan market, they are ready to beat any vendor in Pakistan because they want to grab the market.

Which other solutions did I evaluate?

I have evaluated products from many vendors, such as IBM, HPE, EMC, and Pure Storage.

What other advice do I have?

I'm not sure exactly what features, attract customers, but Huawei is very popular in Pakistan. Huawei is taking share away from EMC and IBM and their hard disk drive, the NVMe, is not just a hard drive, but they have engineered it for the solution.

Some customers who don't like Huawei, say they're not coming up with Intel processors but only coming out with Kunpeng. This is not a negative point but some competition tries to create negativity for Huawei products.

All these storage solutions are only commodity hardware. Everybody is focusing on the cost per terabyte. A CTO should look at the capacity, cost per terabyte, SLA offered, and type of IT equipment offered. The performance key milestones, such as IOPS, the bandwidth of the storage, and which product is providing minimal latency. If these are the milestones a CTO wants to achieve. I think Huawei is one of the best products that can achieve all of these aspects other than pricing. I would recommend organizations to consider Huawei OceanStor Dorado.

I rate Huawei OceanStor Dorado a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
UNIX Security Consultant at a retailer with 1,001-5,000 employees
Real User
Top 5
Easy migrations with high performance but new, universal APIs are not yet supported
Pros and Cons
  • "The solution allows for easy migrations from previous products or vendors via its embedded storage virtualization function."
  • "The solution has a low number of NVME host attachments at 16 per IO group over the fiber channel."

What is our primary use case?

Our entire company uses the solution for block storage. The solution is easily administered and maintained by four technicians. 

What is most valuable?

The solution has a very compact physical footprint that is high performance and easy to administer.

The solution allows for easy migrations from previous products or vendors via its embedded storage virtualization function.

What needs improvement?

The solution has a low number of NVME host attachments at 16 per IO group over the fiber channel. This is magnitudes lower than competing products. 

The 8.5 release for the 7300 and 9500 Flash Systems no longer allows IO group migrations. The replacement volume mobility is not as seamless as IO group migrations.

The Kubernetes CSI driver and the open-stack cinder driver still rely on SSH instead of native APIs for configuration changes. This reduces the limit of outstanding configuration changes that can be submitted to storage in bulk. 

The solution has not yet adopted Swordfish APIs and its SMI-S APIs are legacy and depreciated. Swordfish's are vendor-independent APIs made by the Storage Industry Association that allow you to manage storage no matter your vendor. These new generation APIs were released after ten years but IBM has not yet jumped on board. With a multi-vendor environment like ours, implementations are easier with universal APIs. 

Redhat Enterprise Linux clones such as CentOS, AlmaLinux, or Rocky Linux are not supported. All are binary compatible and should be supported because they are fundamentally the same product with different branding. 

It would be helpful to have a public page listing the minimum supported firmware levels for HBAs from different vendors. We have run into bugs with fiber channel cards that were solved with firmware updates. It was a laborious process to cross-reference vendor information so it would be helpful for IBM to provide recommended baselines for firmware. 

For how long have I used the solution?

I have been using the solution for four years. 

What do I think about the scalability of the solution?

The solution is scalable within reason. We lease it based on a four-year forecast and then return it when the lease term ends. The solution can scale up a bit but we haven't really changed configurations during our lease terms. 

How are customer service and support?

Technical support is very proactive and we receive alerts when they are visiting the data center or asking for permission to change a part. We are alerted to part failures before we even have a chance to find them in logs. 

I rate technical support a ten out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is quite straightforward and easy. 

The rack mount took thirty minutes because we had to cable the device. Deployment took about ten minutes. 

What about the implementation team?

I implemented the solution because it is an easy product to set up. It is a pleasure to occasionally get out of the office and assist the data center. 

Previously, integrators helped with installations but weren't utilized much. 

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive in our country. In some countries, IBM is the most expensive vendor but that is not the case for us. 

We also negotiated a 60% discount directly with IBM because we are the largest consumer of enterprise hardware in the country. 

Which other solutions did I evaluate?

Each solution has its pluses and minuses. Pure, Dell EMC, and all other products have room for improvement. 

What other advice do I have?

IBM is a good vendor with an excellent product, but the software side of the company still needs improvement. 

I rate the solution a seven out of ten. All top-tier solutions have room for improvement so I never rate them higher than a seven. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Technical Operations Manager at Mideast Data Systems
Real User
Top 10
Fast, modern, stable, and has multiple use cases
Pros and Cons
  • "What I like best about Pure Storage FlashBlade is its object storage functionality, plus it has fast underlying hardware. Pure Storage FlashBlade is also very stable. I find its stability one of its valuable features."
  • "An area for improvement in Pure Storage FlashBlade is its price. It could be reduced. The technical support for Pure Storage FlashBlade also needs improvement. It used to be good, with more experienced engineers. Nowadays, it isn't, and it takes longer for support to solve problems."

What is our primary use case?

We're using Pure Storage FlashBlade for backup purposes. We're also planning to deploy the product for the big data environment.

What is most valuable?

What I like best about Pure Storage FlashBlade is its object storage functionality, plus it has fast underlying hardware.

Pure Storage FlashBlade is also very stable. I find its stability one of its valuable features.

What needs improvement?

An area for improvement in Pure Storage FlashBlade is its price. It could be reduced.

The technical support for Pure Storage FlashBlade also needs improvement. It used to be good, with more experienced engineers. Nowadays, it isn't, and it takes longer for support to solve problems.

For how long have I used the solution?

I've been working with Pure Storage FlashBlade for four years.

What do I think about the stability of the solution?

From a stability perspective, Pure Storage FlashBlade is very stable, and the technology is great, so I have no doubts about the product, stability-wise.

What do I think about the scalability of the solution?

Pure Storage FlashBlade is a scalable solution, but it's less scalable than VAST Data.

How are customer service and support?

The technical support for Pure Storage FlashBlade has been getting worse. Previously, support was very good, but as Pure Storage grew as a business, the quality of support has worsened.

As a partner, I serve the customers, and I deal with the Pure Storage FlashBlade support team a lot. In the past, an experienced engineer would be assigned immediately whenever I open a ticket. Nowadays, I deal more with level-one engineers, so issue resolution takes longer. The support team now takes up more time in terms of understanding the problem, so the quality of support for Pure Storage FlashBlade has worsened.

Which solution did I use previously and why did I switch?

I'm a new partner for VAST Data, and I don't have much experience with it yet, but I've used PureStorage FlashArray. I can't compare Pure Storage FlashBlade with PureStorage FlashArray, but I can say that Pure Storage FlashBlade is stable, strong, fast, and modern, and it's an enterprise-class object storage product.

How was the initial setup?

The deployment of Pure Storage FlashBlade took less than one day.

What was our ROI?

You can get ROI from Pure Storage FlashBlade, depending on the use case. The product has a specific ROI for fast restoration. Its ROI would also be different when you're using it for data management. For machine learning or AI purposes, you'll also get a different ROI from Pure Storage FlashBlade. As a backup solution, you can expect ROI from it in four years.

What's my experience with pricing, setup cost, and licensing?

Pure Storage FlashBlade is a hardware appliance, and it's very expensive if you compare its price with other solutions. You can get the same features and benefits from its competitor, VAST Data, but for half the price of Pure Storage FlashBlade.

Which other solutions did I evaluate?

I've evaluated VAST Data.

What other advice do I have?

I'm a partner of Pure Storage FlashBlade.

My rating for Pure Storage FlashBlade is eight out of ten.

My advice to anyone planning on using Pure Storage FlashBlade is that it's a very important storage solution, and I would especially recommend it for data management platforms. Pure Storage FlashBlade will serve you well when you need to make data decisions and when you want better performance. I would also recommend Pure Storage FlashBlade for business intelligence environments.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Lead Infrastructure engineer at a financial services firm with 201-500 employees
Real User
Great speed, easy to set up, and offers excellent throughput
Pros and Cons
  • "The speed is great. That's probably number one in terms of features we appreciate."
  • "The initial setup has a lot more steps in it than are probably necessary for a base deployment, unlike other vendors where it's more straightforward. It could be a little bit more streamlined."

What is our primary use case?

We use the solution for virtualization. We run VMware on it.

How has it helped my organization?

Before running AFF we ran regular SAS Disk Arrays. NetApp AFF greatly improved the performance.

What is most valuable?

The speed is great. That's probably number one in terms of features we appreciate.

The throughput is excellent.

It's useful for running production databases on.

NetApp AFF has reduced our operational latency. It has close to doubled it.

What needs improvement?

The setup process could be easier. 

For how long have I used the solution?

I used NetApp AFF for six years.

What do I think about the stability of the solution?

I never had any major outages or issues with the platform.

What do I think about the scalability of the solution?

Scaling is easy enough. Users can just throw another shelf in. It's easy to add hardware. 

How are customer service and support?

Support is good. I've never had any issues long term.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've used Dell EMC in the past, and we use Pure now. 

Pure is easier to manage just from an interface perspective, however, I would say the performance of both is close to equal. We chose AFF primarily for the level of performance. That said, the team that works for me has more experience with Pure. The issue we have is that the footprint is way smaller.

How was the initial setup?

I was involved in the initial deployment of AFF. I've done it quite a few times and I find the process to be straightforward.

The deployment could be easier. Pure setup is way easier in comparison but I had no problem setting AFF up. 

The initial setup has a lot more steps in it than are probably necessary for a base deployment, unlike other vendors where it's more straightforward. It could be a little bit more streamlined.

What about the implementation team?

I handled the deployment myself. 

What was our ROI?

We haven't quite witnessed an ROI. Eventually, it becomes cheaper as we go along instead of going all cloud, however, in the end, it's probably pretty close to equal.

They sped everything up initially. However, are there other products that have a better ROI? Maybe. Pure probably has a better ROI overall and especially when you start talking about Pure Evergreen and the way that they do their maintenance. That's a big difference that helps a little bit with the cost long term.

What's my experience with pricing, setup cost, and licensing?

The pricing is  pretty in line with industry standards.

Which other solutions did I evaluate?

We did not evaluate other storage issues. 

What other advice do I have?

We are a NetApp customer.

So far, the solution has not optimized our costs. 

Since using the solution, we have not been hit by ransomware. 

We do not use any other NetApp cloud solutions together with AFF.

In terms of rating the product by itself, I would give it a nine out of ten due to some of the usability differences that I know now. Overall, against other vendors, I would probably rate it eight out of ten based on the footprint size and some of the longer-term support features.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
All-Flash Storage
May 2023
Get our free report covering Dell Technologies, NetApp, VMware, and other competitors of Pure Storage FlashArray. Updated: May 2023.
708,461 professionals have used our research since 2012.