| Senior Manager at Infoedge India Ltd., | 4.0 | I've used this stable, configurable on-prem solution for 10 years to manage development workflows, seeing ROI. Its easy UI consolidated tasks, but I'd like more automated analytics. Overall, I rate it 8/10. |
| Enterprise Architect at a retailer with 10,001+ employees | 4.0 | I'm satisfied with Newgen for business process automation; it works fine. My main issue is the lack of reporting and dashboarding, making it hard to justify its value to leadership, especially with its somewhat high cost. |
| Associate at a tech vendor with 1,001-5,000 employees | 4.0 | I've used Newgen OmniFlow for six years. Its intelligent BPM, responsive form design, and plug-and-play implementation have significantly improved rollout times. Stability is better, and customer support is excellent, making everything feasible. |
| Works at a financial services firm with 1,001-5,000 employees | 4.0 | I find the solution's workflows good for static processes, and the team is accommodating. However, I am concerned it's too hardcoded and inflexible for customization, especially with document templates and future integrations. |
| Business Process Analyst at a financial services firm with 5,001-10,000 employees | 3.5 | Consistent crashing and poor browser compatibility marred my experience with Newgen OmniFlow. Scalability was poor, requiring constant external support, although the Omnicon feature for document capture was beneficial despite these significant drawbacks. |
| Chief Manager at a financial services firm with 10,001+ employees | 4.0 | I rate this solution 8/10. It's a flexible, cost-effective solution with great ROI. While stable and scalable with monitoring, the development teams need more agility, and I find you must be assertive with them. |
| Founder at Projak Infotech Pvt Ltd | 3.5 | I value Newgen OmniFlow's UI, low-code tools, and integrations; it’s stable and scalable. However, it lacks out-of-the-box integrations and analytics. Poor technical support is a major concern, leading to my 7/10 rating. |
| Technical Director at a tech vendor with 11-50 employees | 4.0 | I find Newgen OmniFlow easy to deploy and integrate, which enhances process automation efficiency. Its excellent API integration capabilities are valuable, though there is room for improvement in supporting the partner ecosystem. |
