Newgen OmniFlow vs iGrafx Process360 Live Platform comparison

Why PeerSpot?

iGrafx and Newgen are both solutions in the Business Process Management (BPM) category. iGrafx is ranked #32, while Newgen is ranked #33. iGrafx holds a 1.2% mindshare in BPM, compared to Newgen’s 1.0% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 100% of Newgen users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

3,786 Views
2,574 Comparison Views

91% willing to recommend

Newgen OmniFlow

Read 8 Newgen OmniFlow reviews

2,249 Views
2,182 Comparison Views

100% willing to recommend

iGrafx Process360 Live Plat...

Newgen OmniFlow

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Executive SummaryUpdated on Dec 18, 2024

iGrafx Process360 Live Platform and Newgen OmniFlow are direct competitors in business process management. iGrafx Process360 Live Platform is favored for its pricing and customer support, while Newgen OmniFlow offers a broader range of features.

Features: iGrafx Process360 Live Platform includes process modeling, analytics capabilities, and user-friendly simulation tools. Its integration with Six Sigma methodologies is a notable advantage. Newgen OmniFlow offers robust automation and integration features, a low-code no-code designer, and user interface flexibility, facilitating efficient digital transformation.

Room for Improvement: iGrafx Process360 Live Platform could enhance its automation capabilities and broaden its deployment options to compete with the flexibility of Newgen OmniFlow. Its integration features might be expanded to offer more comprehensive digital transformation tools. Newgen OmniFlow may improve by streamlining its initial setup processes and expanding customer resources to ease the learning curve. Simplifying its deployment could help in faster adaptation in smaller enterprises.

Ease of Deployment and Customer Service: iGrafx Process360 Live Platform provides a straightforward deployment process with reliable customer support, making it a quick choice for businesses aiming for immediate operation. Newgen OmniFlow, while offering flexible deployment options, may require a more detailed setup but includes strong integration capabilities once established.

Pricing and ROI: iGrafx Process360 Live Platform is typically less expensive initially, appealing to budget-conscious businesses. Its rapid deployment contributes to quicker ROI. Newgen OmniFlow, though possibly demanding a higher upfront investment, offers significant long-term value through its comprehensive features and superior integration, potentially providing a more substantial ROI over time.

To learn more, read our detailed Newgen OmniFlow vs. iGrafx Process360 Live Platform Report (Updated: September 2026).

Buyer's Guide

Newgen OmniFlow vs. iGrafx Process360 Live Platform

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Management (BPM)

32nd

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (19th), Process Mining (16th)

Newgen OmniFlow

Ranking in Business Process Management (BPM)

33rd

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the Business Process Management (BPM) category, the mindshare of iGrafx Process360 Live Platform is 1.2%, up from 1.0% compared to the previous year. The mindshare of Newgen OmniFlow is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
iGrafx Process360 Live Platform	1.2%
Newgen OmniFlow	1.0%
Other	97.8%

Business Process Management (BPM)

Featured Reviews

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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Chhavi Datta

Senior Manager at Infoedge India Ltd.,

Enabled us to consolidate workflows and reduce time spent searching for transactions

We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."

"The solution's technical support is of good quality since they offer fast and seamless services."

"It has simplified compliance with regulations and company standards."

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

"The solution has helped our organization because instead of writing long documentation for the shop floor, flow charts make it more attractive for the staff to follow up on and carry out procedures."

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"It is one of the top-tier solutions that are available."

"Overall, the solution is very useful and has good features."

More iGrafx Process360 Live Platform pros

"The most valuable feature is the flexibility in using it."

"We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail."

"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."

"This solution is very cost effective and very flexible."

"I am overall satisfied with it; I didn't hear anything bad or any negative feedback about it, so far, so good."

"They are a good team that is proactive, and they are trying to accommodate all of our requirements."

"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."

"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."

More Newgen OmniFlow pros

Cons

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"Unfortunately, I haven't been able to find a reseller in Mexico."

"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."

"There are a few areas iGrafx which could improve, probably the biggest area would be to support iOS as well as PC, so clients don’t have to emulate PC on an iOS platform."

"I would like to see a lower price, although when used correctly, you can have a good return on your investment."

More iGrafx Process360 Live Platform cons

"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it."

"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."

"From what I have seen so far, this system is too hardcoded and inflexible."

"On scalability, if you count the scale from 1 to 10, I would give Newgen a zero because we are unable to achieve any in-house enhancements or new processes."

"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."

"The development teams should be more agile and they need to have more team members."

"Improvement is needed in supporting the partner ecosystem."

"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."

More Newgen OmniFlow cons

Pricing and Cost Advice

"I have heard that the solution's pricing is very competitive."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."

"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."

"The price of Newgen OmniFlow is priced reasonably."

"Overall, this solution is very cost effective when compared to other solutions in the market."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Construction Company

11%

Comms Service Provider

10%

Outsourcing Company

14%

Financial Services Firm

11%

Construction Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	6

Questions from the Community

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Earn 20 points

What is your experience regarding pricing and costs for Newgen OmniFlow?

The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.

See all answers

What needs improvement with Newgen OmniFlow?

Improvement is needed in supporting the partner ecosystem.

See all answers

What is your primary use case for Newgen OmniFlow?

Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.

See all answers

Comparisons

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Compared 8% of the time

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Compared 6% of the time

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Compared 5% of the time

Bizagi vs iGrafx Process360 Live Platform

Compared 4% of the time

Visio vs iGrafx Process360 Live Platform

Compared 4% of the time

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Pega Platform vs Newgen OmniFlow

Compared 9% of the time

IBM BPM vs Newgen OmniFlow

Compared 8% of the time

Worksoft Business Capture vs Newgen OmniFlow

Compared 8% of the time

ServoStreams vs Newgen OmniFlow

Compared 6% of the time

Bizagi vs Newgen OmniFlow

Compared 5% of the time

More Newgen OmniFlow Competitors

Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

September 2026

Download iGrafx Process360 Live Platform product report

Buyer's Guide

Newgen OmniFlow

September 2026

Download Newgen OmniFlow product report

Also Known As

No data available

OmniFlow

Overview

iGrafx Process360 Live Platform integrates IDEF0, supports Lean Six Sigma, and offers comprehensive process modeling, making it a versatile choice for industry-specific needs including risk assessment and enterprise object usage.

iGrafx Process360 Live Platform is known for its capabilities in streamlining workflows, process mining, and scenario simulation. While it simplifies the complexities of BPMN, and provides powerful tools for workflow plotting, documentation, and simulation, it faces challenges in ease of linking with new ERP systems, web modeling complexity, and costs. The platform offers predefined templates for easy process creation, yet it lacks depth in reporting tools and has limited multi-language support which could be improved for broader usability.

What are the key features of iGrafx Process360 Live Platform?

IDEF0 Integration: Simplifies process analysis using structured graphical representation.
Lean Six Sigma Support: Enhances efficiency and quality management through integration with Six Sigma methodologies.
Process Simulation: Enables scenario testing to optimize workflows.
BPMN Capabilities: Provides tools for clear representation of business workflows.
KPI Integration: Monitors key performance indicators for continuous improvement.
Collaboration Features: Facilitates teamwork and collaboration during process development.

What benefits should users expect when evaluating iGrafx Process360 Live Platform?

Streamlined Workflows: Efficiently manages and optimizes business processes.
Robust Analysis: Offers deep insights into process performance for decision-making.
Process Mining: Identifies inefficiencies and potential improvements within workflows.
Versatile Application: Suitable for industries like banking and service modeling.

Many industries utilize iGrafx Process360 Live Platform for business process modeling, analysis, and management. It is extensively applied in banking for risk assessment, utilizing its BPM capabilities to adhere to ISO 9000 standards. Service-oriented companies use its process design and repository functions for effective process mining and management, making it a valuable tool in managing complex organizational structures.

iGrafx

Newgen OmniFlow offers a highly adaptable workflow automation solution with a fluidic UI, supporting both on-premises and cloud deployments. Its low-code no-code tools simplify complex form design, while integration capabilities ensure seamless data handling across various platforms.

Newgen OmniFlow enhances business process automation through its flexibility and broad integration options, supporting customer onboarding, finance, asset management, and banking operations. It features plug-and-play functionality and accelerators that significantly speed up rollout, minimizing the dependency on Java to simplify installations. Its ease of use is often highlighted, though room for improvement remains in areas like interface refinement, browser compatibility, and system stability. Challenges include integration difficulties and system crashes. Missing features include advanced analytics, intuitive design tools, and comprehensive reporting capabilities. Cost management and IT support efficiency are essential for improving maintenance. Despite these challenges, Newgen addresses automation conflicts in sectors like corporate banking by adapting to specific project needs.

What are Newgen OmniFlow’s key features?

Fluidic UI: Provides an intuitive and flexible user interface for seamless interaction.
Plug-and-Play Functionality: Ensures quick and easy integration into existing systems.
Low-Code No-Code Tools: Simplifies design of complex forms, reducing the need for extensive coding.
Omnicon for Data Capture: Allows effective extraction of information from documents.
Integration with Social Media and APIs: Enhances connectivity and data exchange.

What ROI and benefits should users expect?

Improved Efficiency: Streamlines workflows, reducing process times and increasing productivity.
Cost Savings: Decreases implementation and maintenance expenses through simplified processes.
Scalability: Supports growing business needs without significant system alterations.
Enhanced Data Handling: Facilitates better data management and utilization across departments.
Reduced IT Complexity: Minimizes reliance on specific technologies like Java, simplifying IT management.

Organizations across finance, HR, and banking industries implement Newgen OmniFlow primarily for business process automation, benefiting from its ability to integrate seamlessly with existing systems. The tool is deployed either on-premises or in the cloud, allowing flexibility in managing tasks such as customer onboarding and conflict resolution between RPA and Newgen systems. Its adaptability aids specific project needs within environments that demand robust workflow management solutions.

Newgen

Sample Customers

Multinational Bank

Rak Bank, Bank Dhofar

Buyer's Guide

Newgen OmniFlow vs. iGrafx Process360 Live Platform

September 2026

Free Report: Newgen OmniFlow vs. iGrafx Process360 Live Platform

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