Hyland OnBase vs Newgen OmniFlow comparison

Hyland and Newgen are both solutions in the Business Process Management (BPM) category. Hyland is ranked #15 with an average rating of 7.6, while Newgen is ranked #34. Hyland holds a 1.4% mindshare in BPM, compared to Newgen’s 0.9% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 100% of Newgen users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

4,371 Views
1,005 Comparison Views

100% willing to recommend

Newgen OmniFlow

Read 8 Newgen OmniFlow reviews

929 Views
901 Comparison Views

100% willing to recommend

Hyland OnBase

Newgen OmniFlow

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 18, 2024

Newgen OmniFlow and Hyland OnBase are both key players in the enterprise content management arena. Newgen OmniFlow is advantageous in terms of cost-effectiveness and ease of deployment, while Hyland OnBase offers a more advanced set of features.

Features: Newgen OmniFlow provides strong process automation, seamless integration capabilities, and a user-friendly interface. Its API readiness enables smooth connectivity across systems. Hyland OnBase stands out with comprehensive document management, superior compliance controls, and advanced data security features, making it versatile for managing organizational content.

Room for Improvement: Newgen OmniFlow could enhance its feature set further to match the advanced offerings of competitors like Hyland. Some users also suggest improvements in customization capabilities to reduce deployment time. OnBase, while feature-rich, could benefit from simplifying its user interface for a shorter learning curve, and reducing complexity in deployment to shorten initial setup phases.

Ease of Deployment and Customer Service: Newgen OmniFlow is recognized for straightforward deployment and responsive customer service, facilitating quick implementation. Hyland OnBase, though supported by strong customer service, has a more complex deployment due to its extensive features, which can extend setup time.

Pricing and ROI: Newgen OmniFlow offers competitive pricing, providing a favorable return on investment with lower initial costs. Hyland OnBase, despite its higher upfront expenses, is considered to deliver significant long-term value due to its robust feature set, appealing to those who prioritize functionality over immediate cost savings.

To learn more, read our detailed Hyland OnBase vs. Newgen OmniFlow Report (Updated: December 2025).

Buyer's Guide

Hyland OnBase vs. Newgen OmniFlow

December 2025

Download the complete report

Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

15th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (12th)

Newgen OmniFlow

Ranking in Business Process Management (BPM)

34th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 1.4%, up from 0.3% compared to the previous year. The mindshare of Newgen OmniFlow is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Hyland OnBase	1.4%
Newgen OmniFlow	0.9%
Other	97.7%

Business Process Management (BPM)

Featured Reviews

reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

Read full review

Chhavi Datta

Senior Manager at Infoedge India Ltd.,

Enabled us to consolidate workflows and reduce time spent searching for transactions

We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"The product's initial setup phase is not difficult."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"I like the cloud and its integrability."

"Its most valuable aspect is its flexibility"

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

More Hyland OnBase pros

"They are a good team that is proactive, and they are trying to accommodate all of our requirements."

"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."

"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."

"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."

"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."

"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."

"The UI is easy. It's not very code based, so you can make certain changes on your end."

"The most valuable feature is the flexibility in using it."

Cons

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"The application could potentially be more open-source, allowing integration with more solutions."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"The solution’s initial setup is a little difficult."

"Software malfunctioning usually occurs when we receive documents from external sources."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

More Hyland OnBase cons

"I would like to see more automated analytics built into the solution."

"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."

"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."

"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."

"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."

"In terms of stability, like every product it has its issues."

"The development teams should be more agile and they need to have more team members."

"Improvement is needed in supporting the partner ecosystem."

Pricing and Cost Advice

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"OnBase is reasonably priced."

"The tool's price is high."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The solution costs around $6,000 per month."

"The price of Newgen OmniFlow is priced reasonably."

"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."

"Overall, this solution is very cost effective when compared to other solutions in the market."

"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

881,114 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Government

12%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Financial Services Firm

19%

Government

11%

Import And Exporter

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	6

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

See all answers

What needs improvement with Hyland OnBase?

See all answers

What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

See all answers

What is your experience regarding pricing and costs for Newgen OmniFlow?

The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.

See all answers

What needs improvement with Newgen OmniFlow?

Improvement is needed in supporting the partner ecosystem.

See all answers

What is your primary use case for Newgen OmniFlow?

Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.

See all answers

Comparisons

OpenText Content Management vs Hyland OnBase

Compared 10% of the time

Alfresco vs Hyland OnBase

Compared 8% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 8% of the time

IBM FileNet vs Hyland OnBase

Compared 7% of the time

SharePoint vs Hyland OnBase

Compared 7% of the time

More Hyland OnBase Competitors

Pega Platform vs Newgen OmniFlow

Compared 14% of the time

IBM BPM vs Newgen OmniFlow

Compared 14% of the time

Camunda vs Newgen OmniFlow

Compared 14% of the time

Bonita vs Newgen OmniFlow

Compared 14% of the time

Appian vs Newgen OmniFlow

Compared 10% of the time

More Newgen OmniFlow Competitors

Product Reports

Buyer's Guide

Hyland OnBase

January 2026

Download Hyland OnBase product report

Buyer's Guide

Newgen OmniFlow

January 2026

Download Newgen OmniFlow product report

Also Known As

OnBase

OmniFlow

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Platform-independent, scalable Business Process Management solution that enables automation of organizational business processes. It has seamless integration abilities allowing it to be introduced into any IT infrastructure. OmniFlow is designed to ease the creation, deployment, modification and management of Business Processes with no programming effort and differentiates with other Business Process Management products through its ability to deploy rapidly to automate a complete process.

Newgen

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Rak Bank, Bank Dhofar

Buyer's Guide

Hyland OnBase vs. Newgen OmniFlow

December 2025

Free Report: Hyland OnBase vs. Newgen OmniFlow

Find out what your peers are saying about Hyland OnBase vs. Newgen OmniFlow and other solutions. Updated: December 2025.

DOWNLOAD NOW

881,114 professionals have used our research since 2012.

See our Hyland OnBase vs. Newgen OmniFlow report.

See our list of best Business Process Management (BPM) vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.