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CoOwner at a tech services company with 1-10 employees
User
Centralized control console is rock solid and extremely easy to manage

What is our primary use case?

Our primary use case is for cloud/datacenter/infrastructure backup. We have set up a centralized multitenant console to manage our customer backups from multi datacenter sources. We have a unique director and many transporters accross many infrastructures and we centrally manage customer's backups.                                                                        

How has it helped my organization?

The centralized cloud console for many tenants is great and clear and helped us to grant a BaaS service of excellence.                                                                                                  

What is most valuable?

The centralized cloud console for many tenants is great and clear. The first implementation is a bit difficult…

What is our primary use case?

Our primary use case is for cloud/datacenter/infrastructure backup. We have set up a centralized multitenant console to manage our customer backups from multi datacenter sources. We have a unique director and many transporters accross many infrastructures and we centrally manage customer's backups.                                                                        

How has it helped my organization?

The centralized cloud console for many tenants is great and clear and helped us to grant a BaaS service of excellence.                                                                                                  

What is most valuable?

The centralized cloud console for many tenants is great and clear. The first implementation is a bit difficult but once is up and running is rock solid and extremely easy to manage.          

What needs improvement?

At the moment the solution is just great for our needs.                                                          

For how long have I used the solution?

I have been using Nakivo for three years.

What do I think about the stability of the solution?

I never had a stability issue.

What do I think about the scalability of the solution?

It's easy to increase or decrease tenants and licenses.

How are customer service and technical support?

Customer service is fast, gentle and concrete.

Which solution did I use previously and why did I switch?

We tried Veeam but the price was excessive and we have a better percentage of successful backups with Nakivo.

How was the initial setup?

The setup was a bit complex but not too hard.

What about the implementation team?

We implemented in-house.

What was our ROI?

The ROI is more than other backup solutions. The price for a license is nice and leaves a good margin for the service provider.

Which other solutions did I evaluate?

Veeam.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT Specialist at Silk Road Bank
User
Fast and reliable with a user-friendly interface

What is our primary use case?

Our primary use case is to back up our VMs from vSphere. 

How has it helped my organization?

It is nice to have a fast and reliable backup solution.

What is most valuable?

The solution has a user-friendly interface and is easy to configure.

What needs improvement?

In the next release, it would be good to have ability/feature to backup only Oracle database from the Linux OS beside backing up whole VM.

For how long have I used the solution?

I've used the solution for less than one month.

What do I think about the stability of the solution?

Stability plays a big role when implementing the solution, and this solution definitely has it.

What do I think about the scalability of the solution?

It is good to have a solution with…

What is our primary use case?

Our primary use case is to back up our VMs from vSphere. 

How has it helped my organization?

It is nice to have a fast and reliable backup solution.

What is most valuable?

The solution has a user-friendly interface and is easy to configure.

What needs improvement?

In the next release, it would be good to have ability/feature to backup only Oracle database from the Linux OS beside backing up whole VM.

For how long have I used the solution?

I've used the solution for less than one month.

What do I think about the stability of the solution?

Stability plays a big role when implementing the solution, and this solution definitely has it.

What do I think about the scalability of the solution?

It is good to have a solution with scalability available to us.

How are customer service and support?

 Customer service and support response is very quick.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

The setup was straightforward.

What about the implementation team?

We did an in-house implementation.

What was our ROI?

I'm not sure what our ROI is. 

What's my experience with pricing, setup cost, and licensing?

It is a cost-effective solution with an easy-to-configure user-friendly interface.

Which other solutions did I evaluate?

We did not evaluate another solution before choosing this product.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about Nakivo. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
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reviewer1478025
Vice President, Chief Technical Officer (CTO) at MyBusinessHub LLC
Real User
Top 20
Easy to set up and use, and includes agents for most NAS systems
Pros and Cons
  • "It is easy to set up using the included virtual appliance and also includes agents for most NAS systems."
  • "We are satisfied with Nakivo, but if anything could be improved, I think it would be more real-time as opposed to email support availability."

What is our primary use case?

Our primary use case is backing up a vSphere environment in our data center.

Our company supports local and national manufacturers, accountants, retail services, and other sectors of the economy. Further details would violate security protocols, so that is all I will say about the environment that we support, in a public forum.

Our company maintains partnerships with major technology providers and designs custom solutions for our tenants.

How has it helped my organization?

Nakivo is a simple-to-use alternative to other more costly vSphere backup alternatives. It is easy to set up using the included virtual appliance and also includes agents for most NAS systems.

What is most valuable?

Nakivo is easy to use but includes many advanced features like crash-consistent backups for MS SQL, etc.

What needs improvement?

We are satisfied with Nakivo, but if anything could be improved, I think it would be more real-time as opposed to email support availability.

For how long have I used the solution?

We have been using Nakivo for two years.

Which solution did I use previously and why did I switch?

We did not use another similar product prior to Nakivo.

What's my experience with pricing, setup cost, and licensing?

The licensing currently allows for host-based licensing, which is advantageous if you have a lot of data on a few hosts.

Which other solutions did I evaluate?

We evaluated Veeam before choosing Nakivo.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder & CEO at NIFTY Computers
User
Excellent support with great product licenses and well-performing software
Pros and Cons
  • "The product license and support delivery have been great!"
  • "Their product is good and it meets our requirements, however, new features are also most welcome and we never hesitated to try new features."

What is our primary use case?

With VMware ESXi with Vcenter setup including HP SAN, we are using this backup and replication solution for local and cloud backup including offsite backups.

In this software, they give an option to copy the backup to another NASWasabi is the cheapest option for cloud backup and we are using it as a cloud backup since their support is good and they are ready to listen to our requirements and give better use suggestions.

The software has been working since 2018. After a few months of testing, it looks like the solution is solid.

What is most valuable?

I appreciate the management that really does respond quickly. They reply immediately to any query raised from us as a technician or consultant and they know the pulse of the market and keep updating the features in such a big way. Kudos to the team.

I appreciate the motivation and confidence. It helps to sell Nakivo products when outstanding support is provided and its well-performing software easily beats competitors.

The product license and support delivery have been great!

What needs improvement?

I'm okay with the solutions they are providing. Their product is good and it meets our requirements, however, new features are also most welcome and we never hesitated to try new features.

For how long have I used the solution?

I've used the solution for more than three years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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DeepakKumar1
Assistant manager at Fiiitjee Ltd
Real User
Top 5
Can be easily installed and is stable and scalable
Pros and Cons
  • "The initial setup is very straightforward."
  • "Integrations maybe helpful for NAKIVO. I think end-to-end backup and user backup will be useful to have. The price could be reduced as well. I also think that AD integration should be more available."

What is our primary use case?

I use it for day-to-day backup tasks.

What is most valuable?

The initial setup is very straightforward. I love the Linux version as well. Also, NAKIVO is scalable and stable.

What needs improvement?

Integrations maybe helpful for NAKIVO. I think end-to-end backup and user backup will be useful to have. The price could be reduced as well. I also think that AD integration should be more available.

For how long have I used the solution?

I have been working with Nakivo for a year.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

NAKIVO is scalable.

How are customer service and technical support?

I have found the technical support to be satisfactory.

How was the initial setup?

The initial setup was easy and straightforward.

What's my experience with pricing, setup cost, and licensing?

From the perspective of Indian users, the cost is a little bit high.

Which other solutions did I evaluate?

I looked at Veeam and Arcserve.

What other advice do I have?

The licensing cost may be high, but the setup is easy.

On a scale from one to ten, I would rate this solution at eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Yooussef Afaci
Manager IT at tecpap
Real User
Easy to use, reliable, and overall useful features

What is our primary use case?

We are currently in the testing phase for Nakivo and it is used for backup and replication.

What is most valuable?

We have found all the features of Nakivo to be useful and the solution is easier to use compared to Proxmox. It is user-friendly, we are very satisfied.

What needs improvement?

There could be better integration with other solutions, such as Amazon S3.

For how long have I used the solution?

I have been using Nakivo for two weeks.

What do I think about the stability of the solution?

The solution is stable and reliable.

How are customer service and technical support?

The technical support has been very good. We had a web meeting with the support team and they were helpful.

Which solution did I use previously and why did I

What is our primary use case?

We are currently in the testing phase for Nakivo and it is used for backup and replication.

What is most valuable?

We have found all the features of Nakivo to be useful and the solution is easier to use compared to Proxmox. It is user-friendly, we are very satisfied.

What needs improvement?

There could be better integration with other solutions, such as Amazon S3.

For how long have I used the solution?

I have been using Nakivo for two weeks.

What do I think about the stability of the solution?

The solution is stable and reliable.

How are customer service and technical support?

The technical support has been very good. We had a web meeting with the support team and they were helpful.

Which solution did I use previously and why did I switch?

We previously used Proxmox which is open-source.

What's my experience with pricing, setup cost, and licensing?

We use a perpetual license that is priced well.

What other advice do I have?

I would recommend this solution to others.

I rate Nakivo a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT Engineer at a comms service provider with 201-500 employees
Real User
Responsive technical support, and reliable

What needs improvement?

The backup speed needs improvement. In the next release, I would like to see more functionalities. The interface could be improved.

For how long have I used the solution?

I have been working with Nakivo for six months. I am working with version 10.

What do I think about the stability of the solution?

Nakivo is a stable product.

What do I think about the scalability of the solution?

It's a scalable solution. In our company, we have 10 people using this solution.

How are customer service and support?

Technical support responds very quickly.

Which solution did I use previously and why did I switch?

Previously, we did not work with similar products.

How was the initial setup?

The initial setup was complex.

What's my experience with

What needs improvement?

The backup speed needs improvement.

In the next release, I would like to see more functionalities.

The interface could be improved.

For how long have I used the solution?

I have been working with Nakivo for six months.

I am working with version 10.

What do I think about the stability of the solution?

Nakivo is a stable product.

What do I think about the scalability of the solution?

It's a scalable solution.

In our company, we have 10 people using this solution.

How are customer service and support?

Technical support responds very quickly.

Which solution did I use previously and why did I switch?

Previously, we did not work with similar products.

How was the initial setup?

The initial setup was complex.

What's my experience with pricing, setup cost, and licensing?

The price could be lower.

What other advice do I have?

I don't use any special features. I just use the standard feature.

I would rate Nakivo an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Nikolay Mostovenko
IT Architect Servers and Storages at AM Integrator Group
Reseller
Top 5
A user-friendly backup and recovery solution with a useful user interface

What is most valuable?

The user interface is good, and it's user-friendly. I also like its usability with hyper-convergence products like Nutanix and others in the data infrastructure.

What needs improvement?

It'll help if they offered some automation and more usability for partners.

For how long have I used the solution?

I have been using Nakivo over the past year.

What do I think about the stability of the solution?

Nakivo is a stable product.

How are customer service and technical support?

I am satisfied with their partner support.

How was the initial setup?

The initial setup is simple. It doesn't take a long time to install and deploy this solution.

What's my experience with pricing, setup cost, and licensing?

I think the price is competitive. However, for…

What is most valuable?

The user interface is good, and it's user-friendly. I also like its usability with hyper-convergence products like Nutanix and others in the data infrastructure.

What needs improvement?

It'll help if they offered some automation and more usability for partners.

For how long have I used the solution?

I have been using Nakivo over the past year.

What do I think about the stability of the solution?

Nakivo is a stable product.

How are customer service and technical support?

I am satisfied with their partner support.

How was the initial setup?

The initial setup is simple. It doesn't take a long time to install and deploy this solution.

What's my experience with pricing, setup cost, and licensing?

I think the price is competitive. However, for some projects, it can be a bit much for price-sensitive small businesses.

What other advice do I have?

On a scale from one to ten, I would give Nakivo a ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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