We compared Commvault Complete Data Protection and Nakivo based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Nakivo's support is praised for being quick, considerate, and attentive.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality.
"It's a software-based solution so we just need a license to expand it."
"Real-time synchronization is a good feature."
"Commvault has a unique administration platform with more features than its competitors."
"We can go from one page to another page, from office backups to VM backups, or applications like secret backups. So everything can be configured or restored from a single pin."
"Commvault's many features can be explored to get more value from more solutions."
"It helped us reduce the number of servers that are required for a stable operation."
"The most valuable feature of Commvault HyperScale X is the automatic nature of its operation. We don't need to worry about sets of documents. It worked automatically, we don't need to think about it. When you set the solution up in a good way, you don't need to worry."
"It never fails. Sometimes we miss a backup, but there's always a reason for it, and it's not the fault of Commvault. In the last three years, we've never had to open a ticket with Commvault."
"The easy management and a good overview are the most important aspects."
"The product is easy to manage for any IT person who is new to backup, recovery, and replication."
"Cloud integration is valuable because the ability to not only backup locally, but to the cloud, has been a great addition to the already fantastic product."
"Before using Nakivo Backup & Replication, all our data backup processes took a long time and did not optimize the disk space reserved for backup. With the introduction of Nakivo Backup & Replication, saving times have been reduced by almost half (thanks to the use of several simultaneous transporters) and the space occupied has also had a very important reduction."
"It has saved us numerous times from power outages and server failure."
"It is flexible."
"The ability to create a replica of all virtual machines is a great feature."
"It is easy to manage all of the individual backup jobs, check the status every day, and it can even send an email to keep us informed."
"The product's migration process and stability need improvement."
"They can improve the VMware recovery and VMware backup. There is an improvement area on the VMware infrastructure. They can make available what they call a VSA proxy. They can have an appliance-type setup to deploy VSA backups and help recover quicker. They can have an appliance ready. Instead of having to have a server dedicated to that and installing software on a server, they can just provide an actual appliance for that."
"The product could be more convenient in terms of working with different solutions and having more integration between the different products in the market."
"They should move the CommServe outside of Windows machines and the database should be distributed among servers. It's still a single point of failure."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"The product does not provide an option to save a copy of data on-premises."
"The setup is not that straightforward or easy. Even the documentation is not generic or public like other products. You have to be a partner or you have to have a specific account and download it from the vendor themselves."
"I would like more communication informing us on what Commvault is doing in the background."
"In the future, I would like to see support for backing up data to more cloud platforms, besides Amazon."
"It would be great if the product could be expanded to support other virtual technologies."
"My first thought was maybe the GUI could be improved, although it works."
"An additional feature that would be appreciated is disaster recovery automation."
"Space is always an issue."
"It is missing the file and folder backup; however, this product is meant for virtual machine backup and recovery, so that is really outside of the scope of the software."
"Updating VM Tools on a replicated VM could be better."
"In the future, the solution should provide a more granular backup."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while NAKIVO Backup & Replication is ranked 6th in Backup and Recovery with 84 reviews. Commvault Cloud is rated 8.6, while NAKIVO Backup & Replication is rated 9.4. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Cohesity DataProtect, whereas NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and IBM Spectrum Protect. See our Commvault Cloud vs. NAKIVO Backup & Replication report.
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