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Microsoft Dynamics vs SAP Business Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics
Ranking in Order Management Hubs
7th
Average Rating
9.0
Number of Reviews
4
Ranking in other categories
Point of Sale (POS) Systems (4th)
SAP Business Suite
Ranking in Order Management Hubs
11th
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Order Management Hubs category, the mindshare of Microsoft Dynamics is 7.3%, up from 6.5% compared to the previous year. The mindshare of SAP Business Suite is 4.1%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Order Management Hubs
 

Featured Reviews

Chrisnandar Liu - PeerSpot reviewer
Loaded with features including trade logistics, is stable, and scalable
We often meet customers from an SAP background, mostly in the costing area. Microsoft Dynamics system could improve the costing calculation tool. For example, with regards to manufacturing, if there is a way to improve the calculation and tracking of costing from finished goods to WIP and raw materials, it would be an excellent solution. Additionally, I would like to see Microsoft Dynamics 365 have specific country localizations. The current report is too broad and generalized to meet the needs of customers who require more detailed information. To address this, we must customize the report to meet their specific requirements. The new asset management is comprehensive and more complete than it was in the past. The solution now includes a repair solution and the ability to handle consignment materials.
it_user795654 - PeerSpot reviewer
There is hardly any customization required for it, if implemented correctly. The UI needs improvement.
The UI: To train one user on SAP ECC takes at least two weeks. Though once familiarized, people can remember shortcuts and t-code for the change management is still high. Thanks to the vast majority of large organizations using SAP, the user adaption is a lot less if users come from SAP/GUI environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The modular approach to how Microsoft Dynamics is being deployed is what drove us to use it. You find that an organization would have, for example, only finance and HR, but in the future, they want to scale up the supply chain. They will later want to add procurement. The modular aspect is what was beneficial to us and influenced our decision to use Dynamics 365 on the cloud."
"It has ability to control the management of all processes in the company, allowing good communication throughout entire departments."
"I give the scalability of the solution a nine out of ten."
"FICO, especially newGL. It solves a lot of manual consolidation issues."
"There is hardly any customization required for SAP, if you implement it correctly. ​​"
 

Cons

"The current report is too broad and generalized to meet the needs of customers who require more detailed information."
"There should have been a way where customer support is supported. This would ensure that the users can more easily find errors while dealing with their software activities."
"The initial setup of Microsoft Dynamics requires some expertise. The process is not user-friendly for beginners. If you know your way around Microsoft Dynamics, it's something you'd find intermediate. It's not easy but not difficult."
"The UI: To train one user on SAP ECC takes at least two weeks."
 

Pricing and Cost Advice

"The cost of Dynamics NAV is a bit expensive. Most service packs cost thousands of dollars. However, it is a good software for managing your business activities and gives good results."
"I give the cost a two out of ten because it is an expensive solution."
"There is a license required to use this solution. The prices can vary, depending on your setup and the number of users you have."
"The software is a bit expensive and some startup companies will be unable to use it despite its effective usage in management. This should be catered for and looked upon since it greatly affects some users who want to use the tool."
Information not available
report
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
12%
Real Estate/Law Firm
9%
Hospitality Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Also Known As

MS Dynamics
No data available
 

Overview

 

Sample Customers

Harris Farm Markets, Ariston Thermo Group, Delhi Integrated Multi-Modal Transit System Ltd., Zimbabwe Revenue Authority, Kodak Alaris, APi Group Inc, Thorlux Lighting, Aruba Networks, Ceskoslovenska obchodni banka, a. s. (CSOB)
Lenovo, Molson Coors Brewing Company, City of Boston, Colorado Department of Transportation, The NEC Group, University of Amsterdam, The Charmer Sunbelt Group, Alliander N.V., Chemion Logistik GmbH, National Football League, National Basketball Association, Direct Relief, CIR food, The VELUX Group
Find out what your peers are saying about Microsoft Dynamics vs. SAP Business Suite and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.