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Microsoft Dynamics vs SAP Business Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics
Ranking in Order Management Hubs
1st
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
Point of Sale (POS) Systems (1st)
SAP Business Suite
Ranking in Order Management Hubs
7th
Average Rating
7.6
Reviews Sentiment
1.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Order Management Hubs category, the mindshare of Microsoft Dynamics is 10.3%, up from 4.4% compared to the previous year. The mindshare of SAP Business Suite is 5.0%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Order Management Hubs Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics10.3%
SAP Business Suite5.0%
Other84.7%
Order Management Hubs
 

Featured Reviews

AhmedHalim - PeerSpot reviewer
ERP Administrator at CACC Cargolinx
Has supported financial operations effectively but reporting and dimension features need improvement
Microsoft Dynamics is my comfort zone in the application in the finance module. I am familiar with analytics features such as Microsoft Power BI. Regarding sales forecasting, we mainly use Power BI in our analysis for sales, not the application reports. It's a limitation only in the reporting because Microsoft Power BI is excellent for creating reports or customizing dashboards; Microsoft Dynamics focuses on functions, not reporting. In Egypt, we haven't used the AI features yet, so it's too soon to judge this feature. The pricing structure is clearly defined, but it's just too expensive. So far, there are no specific issues regarding the cloud. Even with businesses in sectors that can afford it, retail solutions in Microsoft Dynamics are not as strong compared to LS Business Central. On a scale of 1-10, I rate Microsoft Dynamics a 7 out of 10.
it_user795654 - PeerSpot reviewer
Senior Manager at a logistics company with 5,001-10,000 employees
There is hardly any customization required for it, if implemented correctly. The UI needs improvement.
The UI: To train one user on SAP ECC takes at least two weeks. Though once familiarized, people can remember shortcuts and t-code for the change management is still high. Thanks to the vast majority of large organizations using SAP, the user adaption is a lot less if users come from SAP/GUI environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has ability to control the management of all processes in the company, allowing good communication throughout entire departments."
"The modular approach to how Microsoft Dynamics is being deployed is what drove us to use it. You find that an organization would have, for example, only finance and HR, but in the future, they want to scale up the supply chain. They will later want to add procurement. The modular aspect is what was beneficial to us and influenced our decision to use Dynamics 365 on the cloud."
"I give the scalability of the solution a nine out of ten."
"FICO, especially newGL. It solves a lot of manual consolidation issues."
"There is hardly any customization required for SAP, if you implement it correctly. ​​"
 

Cons

"The initial setup of Microsoft Dynamics requires some expertise. The process is not user-friendly for beginners. If you know your way around Microsoft Dynamics, it's something you'd find intermediate. It's not easy but not difficult."
"The current report is too broad and generalized to meet the needs of customers who require more detailed information."
"There should have been a way where customer support is supported. This would ensure that the users can more easily find errors while dealing with their software activities."
"The UI: To train one user on SAP ECC takes at least two weeks."
 

Pricing and Cost Advice

"There is a license required to use this solution. The prices can vary, depending on your setup and the number of users you have."
"I give the cost a two out of ten because it is an expensive solution."
"The cost of Dynamics NAV is a bit expensive. Most service packs cost thousands of dollars. However, it is a good software for managing your business activities and gives good results."
"The software is a bit expensive and some startup companies will be unable to use it despite its effective usage in management. This should be catered for and looked upon since it greatly affects some users who want to use the tool."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
17%
Government
8%
Construction Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Dynamics?
When rating the cost of Microsoft Dynamics from 1 to 10, where one is very cheap and ten is very expensive, I would give it a nine.
What needs improvement with Microsoft Dynamics?
Microsoft Dynamics could be improved in anything I can take as an ERP system, be it for insurance contracts, be it for my bookkeeping, whatever. Whenever I have legal entities sending around money ...
What is your primary use case for Microsoft Dynamics?
I'm working mostly with all of them within the cloud and the Defender for Endpoint. Essentially, I need one defender per technology because if I want to have a Defender for World of Warcraft, then ...
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Also Known As

MS Dynamics
No data available
 

Overview

 

Sample Customers

Harris Farm Markets, Ariston Thermo Group, Delhi Integrated Multi-Modal Transit System Ltd., Zimbabwe Revenue Authority, Kodak Alaris, APi Group Inc, Thorlux Lighting, Aruba Networks, Ceskoslovenska obchodni banka, a. s. (CSOB)
Lenovo, Molson Coors Brewing Company, City of Boston, Colorado Department of Transportation, The NEC Group, University of Amsterdam, The Charmer Sunbelt Group, Alliander N.V., Chemion Logistik GmbH, National Football League, National Basketball Association, Direct Relief, CIR food, The VELUX Group
Find out what your peers are saying about Microsoft Dynamics vs. SAP Business Suite and other solutions. Updated: December 2025.
879,443 professionals have used our research since 2012.