Try our new research platform with insights from 80,000+ expert users

Microsoft Dynamics vs Zoho Books comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics
Ranking in Order Management Hubs
6th
Average Rating
8.8
Number of Reviews
6
Ranking in other categories
Point of Sale (POS) Systems (5th)
Zoho Books
Ranking in Order Management Hubs
20th
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
Billing Software (62nd), Accounts Receivable Automation Software (15th)
 

Featured Reviews

Sahil Shahi - PeerSpot reviewer
Have struggled with support delays but have benefited from real-time tracking and reporting
I am not satisfied with the customized dashboard because there are many things that Microsoft could improve with their dashboards. Microsoft needs to work on the dashboard part for the CRM especially. The implementation partner should improve because in my organization, the company that implemented Microsoft Dynamics 365 CRM has not done a good job. Microsoft should know about their end customers, how they are doing, and what issues they are facing. Regarding integration with Office 365 and other Microsoft products, the Dynamics integration is good; there's no loophole between the connections. We are not using LinkedIn integration. Microsoft should have keen observation about their end customers, not just their partners. There are many partners globally, such as Gold partners or Platinum partners, and not everyone is accurate while implementing Microsoft Dynamics CRM. Microsoft should observe how end customers are using their product and provide tutorials so customers can communicate their needs to vendors or third-party partners. Connecting with end customers is necessary.
Anurag_Gupta - PeerSpot reviewer
Has streamlined invoicing through instant creation and customizable templates while enabling automation in tax handling and payment reconciliation
With Zoho Books, I have found the most valuable features that we don't need any reports because the reports get already generated based on the sales and purchases. We can easily find all the account receivables and accounts payables, and by the chart of accounts, we can create multiple charts of accounts under the category, whether it is expense, asset, or liability. We can easily verify and check those reports, file the tax in Zoho Books, and use the tax filing system that is available. We can also do e-invoicing in Zoho Books and integrate WhatsApp with Zoho Books, so if the invoice is overdue, the customer automatically gets a WhatsApp notification against the invoice number. There are multiple functionalities, including a banking system that allows us to directly integrate our bank with Zoho Books to reconcile the payments. If any payments come against the invoice, it gets reconciled, and we can integrate multiple payment gateways such as Razorpay, which automatically gets updated on the invoice when payment is received. The integration of Zoho Books with other applications influences my business operations significantly. For example, Zoho CRM provides the customer contacts that sync directly as customers in Zoho Books. The vendor information from Zoho CRM also syncs directly to vendors in Zoho Books. Estimates from Zoho CRM sync to Zoho Books when I enable Zoho Finance Suite in Zoho CRM, and the same vice versa for Zoho Books. Another feature is that I can add data sources in Zoho Analytics, so whatever reports get created in Zoho Books sync to analytics, allowing me to create better dashboards according to my needs. I can join the tables pushed from Books in analytics to gain more insights, and if any reports aren't generated in Zoho Books report section, I can join the tables in Zoho Analytics for that purpose. The financial insights from Zoho Books reporting module that most impact my decision-making processes include features such as transfer orders and adjustments. For instance, if I lose any quantities or items are destroyed, I can easily manage the transfer from one warehouse to another. If items are kept in one warehouse but someone purchases from another warehouse, I can create transfer orders and invoices. Additionally, after delivery, I can create delivery challans for the transportation systems. If I have created an invoice but don't have enough quantity, I can create a purchase order and request for a purchase, which later helps in creating that invoice. These features make Zoho Books more proficient than other accounting software such as QuickBooks and Tally.
report
Use our free recommendation engine to learn which Order Management Hubs solutions are best for your needs.
867,676 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
16%
Computer Software Company
13%
Manufacturing Company
7%
Construction Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
No data available
 

Also Known As

MS Dynamics
No data available
 

Overview

 

Sample Customers

Harris Farm Markets, Ariston Thermo Group, Delhi Integrated Multi-Modal Transit System Ltd., Zimbabwe Revenue Authority, Kodak Alaris, APi Group Inc, Thorlux Lighting, Aruba Networks, Ceskoslovenska obchodni banka, a. s. (CSOB)
Information Not Available
Find out what your peers are saying about Manhattan Associates, Blue Yonder, IBM and others in Order Management Hubs. Updated: August 2025.
867,676 professionals have used our research since 2012.