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Microsoft Dynamics vs Zoho Books comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics
Ranking in Order Management Hubs
1st
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
Point of Sale (POS) Systems (1st)
Zoho Books
Ranking in Order Management Hubs
5th
Average Rating
8.4
Number of Reviews
5
Ranking in other categories
Billing Software (6th), Accounts Receivable Automation Software (2nd)
 

Featured Reviews

AhmedHalim - PeerSpot reviewer
ERP Administrator at CACC Cargolinx
Has supported financial operations effectively but reporting and dimension features need improvement
Microsoft Dynamics is my comfort zone in the application in the finance module. I am familiar with analytics features such as Microsoft Power BI. Regarding sales forecasting, we mainly use Power BI in our analysis for sales, not the application reports. It's a limitation only in the reporting because Microsoft Power BI is excellent for creating reports or customizing dashboards; Microsoft Dynamics focuses on functions, not reporting. In Egypt, we haven't used the AI features yet, so it's too soon to judge this feature. The pricing structure is clearly defined, but it's just too expensive. So far, there are no specific issues regarding the cloud. Even with businesses in sectors that can afford it, retail solutions in Microsoft Dynamics are not as strong compared to LS Business Central. On a scale of 1-10, I rate Microsoft Dynamics a 7 out of 10.
Anurag_Gupta - PeerSpot reviewer
Senior Software Engineer at Nurture Spark Digital
Has streamlined invoicing through instant creation and customizable templates while enabling automation in tax handling and payment reconciliation
With Zoho Books, I have found the most valuable features that we don't need any reports because the reports get already generated based on the sales and purchases. We can easily find all the account receivables and accounts payables, and by the chart of accounts, we can create multiple charts of accounts under the category, whether it is expense, asset, or liability. We can easily verify and check those reports, file the tax in Zoho Books, and use the tax filing system that is available. We can also do e-invoicing in Zoho Books and integrate WhatsApp with Zoho Books, so if the invoice is overdue, the customer automatically gets a WhatsApp notification against the invoice number. There are multiple functionalities, including a banking system that allows us to directly integrate our bank with Zoho Books to reconcile the payments. If any payments come against the invoice, it gets reconciled, and we can integrate multiple payment gateways such as Razorpay, which automatically gets updated on the invoice when payment is received. The integration of Zoho Books with other applications influences my business operations significantly. For example, Zoho CRM provides the customer contacts that sync directly as customers in Zoho Books. The vendor information from Zoho CRM also syncs directly to vendors in Zoho Books. Estimates from Zoho CRM sync to Zoho Books when I enable Zoho Finance Suite in Zoho CRM, and the same vice versa for Zoho Books. Another feature is that I can add data sources in Zoho Analytics, so whatever reports get created in Zoho Books sync to analytics, allowing me to create better dashboards according to my needs. I can join the tables pushed from Books in analytics to gain more insights, and if any reports aren't generated in Zoho Books report section, I can join the tables in Zoho Analytics for that purpose. The financial insights from Zoho Books reporting module that most impact my decision-making processes include features such as transfer orders and adjustments. For instance, if I lose any quantities or items are destroyed, I can easily manage the transfer from one warehouse to another. If items are kept in one warehouse but someone purchases from another warehouse, I can create transfer orders and invoices. Additionally, after delivery, I can create delivery challans for the transportation systems. If I have created an invoice but don't have enough quantity, I can create a purchase order and request for a purchase, which later helps in creating that invoice. These features make Zoho Books more proficient than other accounting software such as QuickBooks and Tally.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
17%
Government
8%
Construction Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Dynamics?
When rating the cost of Microsoft Dynamics from 1 to 10, where one is very cheap and ten is very expensive, I would give it a nine.
What needs improvement with Microsoft Dynamics?
Microsoft Dynamics could be improved in anything I can take as an ERP system, be it for insurance contracts, be it for my bookkeeping, whatever. Whenever I have legal entities sending around money ...
What is your primary use case for Microsoft Dynamics?
I'm working mostly with all of them within the cloud and the Defender for Endpoint. Essentially, I need one defender per technology because if I want to have a Defender for World of Warcraft, then ...
What needs improvement with Zoho Books?
The analytics features in Zoho Books should be easier to transfer between workbooks. When you have created a report in one workspace, they should make it easier to transfer that report to other wor...
What is your primary use case for Zoho Books?
With Zoho Books, we're integrating all our accounts together so that we can create reports on them. We can have visual reports on our income and expenses and everything going in and out of our acco...
 

Also Known As

MS Dynamics
No data available
 

Overview

 

Sample Customers

Harris Farm Markets, Ariston Thermo Group, Delhi Integrated Multi-Modal Transit System Ltd., Zimbabwe Revenue Authority, Kodak Alaris, APi Group Inc, Thorlux Lighting, Aruba Networks, Ceskoslovenska obchodni banka, a. s. (CSOB)
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Find out what your peers are saying about Microsoft Dynamics vs. Zoho Books and other solutions. Updated: December 2025.
879,443 professionals have used our research since 2012.