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Microsoft Dynamics pros and cons

Vendor: Microsoft
4.3 out of 5
Badge Ranked 1
 

Microsoft Dynamics Pros review quotes

AhmedHalim - PeerSpot reviewer
ERP Administrator at CACC Cargolinx
Oct 16, 2025
Dynamics 365 is designed for enterprise companies, so it covers about 90% of customer needs without workarounds, which I previously had to implement in Business Central.
MichaelSoliman - PeerSpot reviewer
Owner at Alopex ONE UG
Oct 16, 2025
I find the Power Apps integration and the standardized table structure most valuable.
reviewer1395486 - PeerSpot reviewer
Manager, Information Systems Security at a financial services firm with 1,001-5,000 employees
Oct 10, 2025
From my experience, what really stands out in Microsoft Dynamics is that it has many features and is easy to customize.
Learn what your peers think about Microsoft Dynamics. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
reviewer2245296 - PeerSpot reviewer
Sr. Manager, Tmt Business Consulting (Focused On B2 B Tech Product Cos.) at a security firm with 11-50 employees
Sep 13, 2025
Microsoft Dynamics has brought positive impact to my company as it loads fast and has all the basic functionality implemented correctly, with good integration into other systems.
Manthan Pancholi - PeerSpot reviewer
Sales Manager at Dhyey Consulting
Oct 13, 2025
The interface of Microsoft Dynamics and the customizable dashboards are good features, as the interface is user-friendly and customization and configuration features are easy to use.
Sahil Shahi - PeerSpot reviewer
Market Researcher at SRINSOFT INC
Sep 15, 2025
The best advantage of Microsoft Dynamics, from my personal experience, is the feature of creating activities inside the CRM to keep track of all customers or prospects whom we are targeting, and the companies we want to work with.
TM
Owner at Numex BV
Oct 21, 2025
Usability in Microsoft Dynamics is important. In recent years, they have added substantial standard functionality and new features, making it straightforward to use.
Chrisnandar Liu - PeerSpot reviewer
Founder at PT TECHNO ONE CONSULTING
Jan 27, 2023
I give the scalability of the solution a nine out of ten.
DA
Assistant Administrator at PostsTechnohub Limited
Apr 11, 2022
The modular approach to how Microsoft Dynamics is being deployed is what drove us to use it. You find that an organization would have, for example, only finance and HR, but in the future, they want to scale up the supply chain. They will later want to add procurement. The modular aspect is what was beneficial to us and influenced our decision to use Dynamics 365 on the cloud.
JM
Navision Consultant and user support at NCPD
May 3, 2020
It has ability to control the management of all processes in the company, allowing good communication throughout entire departments.
 

Microsoft Dynamics Cons review quotes

AhmedHalim - PeerSpot reviewer
ERP Administrator at CACC Cargolinx
Oct 16, 2025
Pricing and licensing for Microsoft Dynamics are too expensive.
MichaelSoliman - PeerSpot reviewer
Owner at Alopex ONE UG
Oct 16, 2025
There are areas that still need some improvements, such as the simplicity of use and stability.
reviewer1395486 - PeerSpot reviewer
Manager, Information Systems Security at a financial services firm with 1,001-5,000 employees
Oct 10, 2025
I do not see ROI or return on investment such as savings, time saving, or money saving.
Learn what your peers think about Microsoft Dynamics. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
reviewer2245296 - PeerSpot reviewer
Sr. Manager, Tmt Business Consulting (Focused On B2 B Tech Product Cos.) at a security firm with 11-50 employees
Sep 13, 2025
I would improve Microsoft Dynamics in many areas, especially regarding form completion and interface design.
Manthan Pancholi - PeerSpot reviewer
Sales Manager at Dhyey Consulting
Oct 13, 2025
The pricing of Microsoft Dynamics is quite high compared to other tools available in the market.
Sahil Shahi - PeerSpot reviewer
Market Researcher at SRINSOFT INC
Sep 15, 2025
My organization is not satisfied with the pricing, and I would rate it two.
TM
Owner at Numex BV
Oct 21, 2025
Microsoft Dynamics is user-friendly, depending on what you implement. It is not optimal for large datasets, but it works effectively for providing real-time insights on data.
Chrisnandar Liu - PeerSpot reviewer
Founder at PT TECHNO ONE CONSULTING
Jan 27, 2023
The current report is too broad and generalized to meet the needs of customers who require more detailed information.
DA
Assistant Administrator at PostsTechnohub Limited
Apr 11, 2022
The initial setup of Microsoft Dynamics requires some expertise. The process is not user-friendly for beginners. If you know your way around Microsoft Dynamics, it's something you'd find intermediate. It's not easy but not difficult.
JM
Navision Consultant and user support at NCPD
May 3, 2020
There should have been a way where customer support is supported. This would ensure that the users can more easily find errors while dealing with their software activities.