ManageEngine Endpoint Central Reviews

We primarily use ManageEngine Endpoint Central for patch management. We still have around 300 servers, all of them Windows. The monthly maintenance, as well as the installation of security patches from time to time, is done by Endpoint Central. Whenever there is a security patch, we push it through Endpoint Central or conduct monthly maintenance on every last Saturday of the month.

The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users. The tabs are clearly visible and intuitive, allowing users to understand their functions without difficulty. 

Additionally, the patch management feature is effective and allows us to see what new patches are available and which machines are affected, making it easy to target specific machines and deploy patches with just a few clicks.

I am using ManageEngine Endpoint Central for managing all the endpoints, such as application push, device configuration, policies, device patching, Windows patching, and third-party application patching.

ManageEngine Endpoint Central has significantly simplified my device management practices. Previously, installing something on 400 devices was quite challenging, but ManageEngine Endpoint Central has made this process much faster and easier. 

Additionally, the remote support capabilities are easy to use. The system misconfiguration part of vulnerability management is quite good, providing detailed insights into endpoint misconfigurations.

We use ManageEngine Endpoint Central for patch updates for computers. We push updates to endpoints using the server manager within ManageEngine. It also allows us to connect to computers remotely to address problems.

It has improved our patch management significantly because it centrally controls every update file that can be downloaded or pushed to computers. It has saved a lot of time for our IT department. Before using ManageEngine, it would take a lot of time, but now it has reduced the time and the number of team members required for these tasks. There is a cost saving.

We are using ManageEngine Endpoint Central primarily for desktop management. It allows us to deploy patches, manage antivirus, control endpoints like DLP, and more.

The most valuable feature to me is the vulnerability management. It also has effective patch management capabilities.

Our agency did not have any way to manage the actual computers we provided our users. The tech support team would take such a long time to get to a user because they had to physically walk to every office to support the client. 

The primary use case for this product was to have a solution in place to manage all of our endpoint devices. Now the tech team is more responsive and efficient when it comes to supporting our endpoint users. Patch management is another win-win for us due to the way it was done in the past. 

This has a single pane of glass that allows us to manage our computers. We can now remote into computers, patch management, audit, check for issues while being virtually connected to a computer, report, and a ton of other options. 

Remote control was not a solution that was in place before and it's strange to think that you can be an efficient team without a solution like this in place, however, my team did what they could prior to my arrival. The same goes for patching computers, VMs, and physical servers. 

My primary use case is patching. We primarily use it for patching servers and endpoints.

For Endpoint Central, as an end-user system, we set automatic deployment from Friday. If, for any reason, there are instances that are missed, we check every day from 07:00 AM to 05:00 PM. We don't need to submit automatic deployment, so it's still part of my deployment process. 

We set up a test server. Once we are okay with the patch that they need to test, they approve it, and then it applies to production.

We used Microsoft. So, for asset processing reports and things like that, we had to move to ManageEngine. They changed the name to Endpoint Central. So, it's like that in terms of being much better and having more functionality as a product.

We use the solution because we want a central tool for multiple security needs. We also use it for remote device management.

The product enables us to do AD auditing, vulnerability scans, and endpoint-related activities like MDM and MAM. It is a consolidated tool.

It is basically an endpoint management solution. It is used for endpoint configuration and life cycle management of an endpoint. It helps you to manage the entire cycle of a machine, which includes patch management, security updates, configuration settings, and user configuration settings. It helps you with application delivery, application patching, and application removal. It provides you with all of that. It also gives you the keys to log onto the machine remotely and run commands via PowerShell script or a remote command capability.

It is a pretty in-depth product. It supports macOS and Linux. They also offer MDM now. So, you can do mobile device management, and they've got new plugins for security modeling for identifying caesar-based vulnerabilities and patch remediation. They give you configuration management tools to allow you to see if your web services are configured properly or even configured at all. It does network scanning and network vulnerability assessments, port audits, software audits, software metering, and software licensing. It is pretty in-depth.

In terms of its version, there is an ongoing update with the product. I started with version 7 or 8, and it is probably at version 11 now. They are on-prem and cloud versions of it.

It is pretty intuitive when it comes to where and how you need to do things. A lot of already preconfigured templates and settings are available to you. It is beneficial where you don't have to go through or do post configuration. A lot of applications have a tendency of being very end-user-heavy. For example, with System Center Config Manager, which is a Microsoft product, if you're not an engineer and you don't understand that product, you're probably not going anywhere with it, whereas with ManageEngine, you can bring some junior-level tech support. Because it does have scalability, you can assign roles to users whether they are junior help desk support engineers or senior engineers. You can also have reporting and inventory metrics that are only available to management. It provides a role-based granularity to all these key capabilities, and it makes it very easy for even non-technical people to run a program. It is based on web technologies, and a browser is all you need to really use to get to it. Obviously, you'd want to secure that web access down, but you do have role capabilities.