BigFix vs ManageEngine Endpoint Central comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 16, 2023
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.0
Number of Reviews
167
Ranking in other categories
Configuration Management (3rd), Remote Access (4th), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (3rd)
BigFix
Ranking in Unified Endpoint Management (UEM)
4th
Average Rating
8.6
Number of Reviews
91
Ranking in other categories
Configuration Management (5th), Endpoint Protection Platform (EPP) (15th), Patch Management (3rd)
ManageEngine Endpoint Central
Ranking in Unified Endpoint Management (UEM)
3rd
Average Rating
8.2
Number of Reviews
60
Ranking in other categories
Client Desktop Management (1st), Enterprise Mobility Management (EMM) (4th)
 

Market share comparison

As of June 2024, in the Unified Endpoint Management (UEM) category, the market share of Microsoft Intune is 40.8% and it decreased by 9.0% compared to the previous year. The market share of BigFix is 8.3% and it increased by 107.9% compared to the previous year. The market share of ManageEngine Endpoint Central is 14.6% and it increased by 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM)
Unique Categories:
Configuration Management
12.3%
Remote Access
4.5%
Endpoint Protection Platform (EPP)
0.9%
Client Desktop Management
50.0%
Enterprise Mobility Management (EMM)
6.6%
 

Featured Reviews

AN
Mar 3, 2022
Powerful, highly scalable, and good technical support
When using Microsoft Intune our main focus was on Office 365. Our Azure Active Directory was only held up for users. When we had implemented the endpoint user management in our workstations in a cloud environment, then we started to use Microsoft Intune on an everyday basis, such as remote…
SG
Mar 9, 2023
Simple patching, useful patch reports, and good support
The solution is stable. The primary role of the solution is to patch the systems to the latest released security updates. We have not had any issues once we had deployed the solution correctly. During our exploration of available solutions, we found that very few in the market offer comprehensive security features. In our evaluation of BigFix, we were particularly impressed with its VMware functionality, which far exceeded that of other solutions we considered. Rather than having to configure multiple solutions, BigFix provided us with basic security information and VMware management detection and response all in one. While the effectiveness of BigFix is certainly a key consideration, its ability to consolidate security features was a major factor in our decision to choose it. I rate the stability of BigFix an eight out of ten.
BA
Jan 17, 2023
Easy to learn with many features and remote management capabilities
I don't know if it's ManageEngine fault or not. However, most of their agents that are being used for scanning endpoints and implementing software, and getting interaction from the ManageEngine platform are usually blocked by default by Windows Defender or other security products. Users may run into conflicts with other antivirus or firewall solutions. It requires manual intervention so that users do not receive false positives. You need to manually tell some systems, "this agent is not malware, don't block it." It might be helpful if they offered a simpler way to use the OS deployment function. It's a bit complicated for most of the customers. You have to take some time and create a customized image. Maybe if they had a repository where you can store a Windows image and auto-deploy it, with not so many parameters on how to deploy it, or where to deploy it would be easier. It's overcomplicated for what it is used for.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."
"Intune provides full visibility into all active mobile device users. If their devices are noncompliant with our security policies, I have the flexibility to update them remotely."
"The main advantage is that Intune performs its intended functions effectively."
"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"We have not experienced any bugs or glitches with this solution."
"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"The most valuable feature is patch management, a must have, even for Linux and iOS."
"I’ve found patching to be the most valuable feature of the solution."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."
"The solution's most valuable features are its patch management capabilities, especially for third-party applications, along with quick and easy configuration and deployment processes."
"Identification of gaps and filling the gaps with updates are most valuable. We are able to identify known updates or missing updates and then update."
"The solution is time-saving and resource-saving."
"Very good, functional solution for endpoint management."
"ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check."
"What is great about the patch management solution, is that it patches OS, applications, browsers, plug-ins, and firmware updates."
"The stability is great."
 

Cons

"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"The current Intune reporting functionality could benefit from some improvements."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"We faced issues with macOS support. The product should have better inventory and asset management."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"Could benefit from user having more control over devices."
"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part."
"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"I would like to see more integration with external data."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"Some difficulties with setup for multiple locations."
"Compared to the solution we use to manage our Mac products, this solution lacks the ability to create dynamic groups. We would like the ability, for example, for machines which have been upgraded to form part of a grouping based on this upgrade."
"The support could be faster."
"The pricing is lower than other well-respected solutions in this category."
"The pricing could be a bit better."
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."
"There are occasional glitches."
"ManageEngine Endpoint Central’s scalability could be improved."
 

Pricing and Cost Advice

"We have the business premium licenses for the solution."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"The licensing is on a yearly basis."
"There is a license needed to use the solution and we are on an annual license."
"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."
"The pricing is competitive, but it is not cheap."
"Its price is very reasonable."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The price is very fair."
"We have a subscription-based contract with BigFix."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"It might be about $23 a client."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"Could provide more services on the standard license"
"We pay about $250 a year for our license."
"The pricing of the product is not bad compared to the other similar solutions in the market."
"There is a freeware version of the solution available as long as you do not breach the number of licenses and users that are dictated."
"Choose wisely between the Professional and Enterprise editions, based on your needs."
"We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
"The licensing is very easy to understand and pricing is right for what you get."
report
Use our free recommendation engine to learn which Unified Endpoint Management (UEM) solutions are best for your needs.
787,560 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
12%
Government
7%
Financial Services Firm
7%
Educational Organization
45%
Financial Services Firm
9%
Government
7%
Computer Software Company
7%
Educational Organization
39%
Computer Software Company
10%
Manufacturing Company
5%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten.
What needs improvement with BigFix?
The solution’s pricing could be improved.
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there the...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Find out what your peers are saying about BigFix vs. ManageEngine Endpoint Central and other solutions. Updated: May 2024.
787,560 professionals have used our research since 2012.