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MailChimp Reviews

Vendor: MailChimp
4.1 out of 5
Badge Ranked 1

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Helped 864,703 peers since 2012

Featured MailChimp reviews

MailChimp mindshare

As of August 2025, the mindshare of MailChimp in the Cloud Email category stands at 14.9%, down from 19.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud Email

PeerResearch reports based on MailChimp reviews

TypeTitleDate
CategoryCloud EmailAug 11, 2025Download
ProductReviews, tips, and advice from real usersAug 11, 2025Download
ComparisonMailChimp vs SendGridAug 11, 2025Download
ComparisonMailChimp vs Amazon WorkMailAug 11, 2025Download
Suggested products
TitleRatingMindshareRecommending
Amazon WorkMail4.26.9%85%13 interviewsAdd to research
Fortinet FortiMail Cloud4.03.2%88%24 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
9%
Educational Organization
9%
Manufacturing Company
8%
Legal Firm
6%
Financial Services Firm
5%
Retailer
5%
Consumer Goods Company
4%
Insurance Company
4%
University
3%
Construction Company
3%
Government
3%
Media Company
3%
Real Estate/Law Firm
3%
Recruiting/Hr Firm
3%
Renewables & Environment Company
3%
Transportation Company
3%
Non Profit
2%
Healthcare Company
2%
Performing Arts
2%
Hospitality Company
1%
Outsourcing Company
1%
Leisure / Travel Company
1%
Logistics Company
1%

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MailChimp reviews

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Ghias Ahmad - PeerSpot user
Network Officer at Punjab Information Technology Board
Verified user of MailChimp
Nov 30, 2023
Good for digital marketing purposes, such as creating and managing email campaigns

Pros

"I use Mailchimp for digital marketing purposes, such as creating and managing email campaigns, collecting data, and integrating with WordPress websites."

Cons

"Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user."
Andrew Royal - PeerSpot user
Founder at Full Stack RevOps
Verified user of MailChimp
Sep 6, 2023
An affordable solution with automation feature

Pros

"MailChimp's most important functionality is its automation feature. "

Cons

"The solution should improve its reporting feature. There should be more transparency around API development. At the moment, the clients are pushing custom API into the mail, so we don't have too much visibility regarding what endpoints they're pushing the data into."
Find out what your peers are saying about MailChimp. Updated July 2025
864,703 professionals have used our research since 2012.
Nabin Poudel - PeerSpot user
CEO at Curl Labs
Verified user of MailChimp
Apr 5, 2022
Good templates, nice dashboards, and easy integration with other apps

Pros

"Running email campaigns is easy and straightforward. "

Cons

"A standalone system for private servers would be ideal. "
LuisYndigoyen - PeerSpot user
Senior Product Manager at Momento
Verified user of MailChimp
Nov 17, 2022
Great templates, easy to configure and offers A/B testing functionality

Pros

"The email scheduling has been quite useful."

Cons

"I don't have any issues with the service. "
LH
Partner/Owner, Trainer and Speaker at DigiEnable
Verified user of MailChimp
Jan 7, 2019
Most email clients see them as a reputable provider, but having further details of the open rates would be nice.
PeerSpot user
Executive Director at TiE NY
Verified user of MailChimp
Aug 23, 2018
It allows for dragging and dropping, which is much faster than writing HTML and CSS

Pros

"It allows for dragging and dropping, which is much faster than writing HTML and CSS."

Cons

"It needs more formatting flexibility, such as the ability to wrap text around photos."
PeerSpot user
Technology Adviser at a manufacturing company with 51-200 employees
Verified user of MailChimp
Aug 9, 2017
Enables Us To Manage And Monitor Multiple Series And Campaigns.
PeerSpot user
Blog Manager at a tech company with 10,001+ employees
Verified user of MailChimp
Jul 27, 2017
Can send out newsletters without spending too much time building out the emails. The WYSIWYG editor doesn't work in the email client that IBM uses.