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MailChimp vs Pinpointe comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MailChimp
Ranking in Cloud Email
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Pinpointe
Ranking in Cloud Email
16th
Average Rating
5.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Cloud Email category, the mindshare of MailChimp is 7.5%, down from 15.4% compared to the previous year. The mindshare of Pinpointe is 2.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
MailChimp7.5%
Pinpointe2.3%
Other90.2%
Cloud Email
 

Featured Reviews

Ghias Ahmad - PeerSpot reviewer
Network Officer at Punjab Information Technology Board
Good for digital marketing purposes, such as creating and managing email campaigns
Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user but not necessarily difficult. It's time-consuming, especially when adding custom code to email campaigns. It requires some experience and knowledge to do it effectively.
it_user241752 - PeerSpot reviewer
Marketing Specialist at a computer software company with 51-200 employees
The analytics were the most valuable part, although they returned a lot of false positives
It was not particularly user friendly in setting up the emails, managing the lists, or publishing reports. It also sent out a couple of emails between November and December twice. I don't know how you'd deal with the false positives thing, but certainly sending out emails more than once should be fixable, and a really good team of UI guys could probably make some headway with the difficulty in actually publishing reports and the like.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We managed to easily build and send modern, nice looking, relevant newsletters to hundreds of followers, analyze our projects and think of new and better ways to do it, because of the diversity that comes with it."
"MailChimp has many capabilities."
"MailChimp is solid and easy to use for clients, but has all the power we need to build great campaigns, A/B test them, get them delivered, tracked, and report."
"The email scheduling has been quite useful."
"We used to use VerticalResponse but made the switch because we found MailChimp to be easier and faster to work with."
"Seeing the click rates, i.e., what people are clicking on to gauge what the subscribers to our emails are interested in is the most valuable feature."
"There was no email marketing at our company before MailChimp, so this product allowed us to begin email marketing which is less costly and less resource intensive."
"With RSS campaigns, nobody has to login every morning to send the daily news email to 19K readers."
"It enables the quick creation of email templates, and also tracks valuable metrics."
"The analytics were the most valuable part, although they returned a lot of false positives from the remote configurations of email servers we hit."
 

Cons

"While it has many capabilities it could be more user-friendly."
"It needs more formatting flexibility, such as the ability to wrap text around photos."
"Automation workflows have limited trigger options."
"Customer service: Not timely, but somewhat effective when on paid plans."
"The solution could be easier to use."
"Pretty much everything, and the RSS campaign is the only reason we stick with MailChimp."
"I don't have any issues with the service."
"A standalone system for private servers would be ideal."
"The drag and drop templates are great, but sometimes they cause HTML errors that require diagnosing the problem within individual lines of code."
"It was not particularly user friendly in setting up the emails, managing the lists, or publishing reports."
 

Pricing and Cost Advice

"I primarily use the free version, but sometimes, for specific client needs, we may have to purchase different versions or packages."
"MailChimp is affordable."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Outsourcing Company
9%
Computer Software Company
6%
Construction Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise3
Large Enterprise9
No data available
 

Comparisons

 

Overview

 

Sample Customers

The Atlantic, WNYC, Sierra Nevada, New York Times
KMI Ltd., Hunter Douglas, Aternity, First National Capital Corporation, TROY Group, Trade Show Internet, Recursion Software, SeeWhy, Nikon Metrology, Trillium Teamologies, RCM Technologies
Find out what your peers are saying about MailChimp vs. Pinpointe and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.