Lucidchart Reviews

I am the regional infrastructure manager, heading the entire IT infrastructure for my company. We are headquartered in Belgium and I work with a subsidiary in India, where we have 23 locations. My job includes taking care of all of the infrastructure-related activities. These are operational and project-related activities pertaining to network security and cloud-based solutions.

I use LucidChart as a brainstorming tool. It helps to ideate the organizational structure and anything to do with workflows and architecture. For example, when something new comes up, I turn to the platform to help with brainstorming and ideation, and it has helped to a great extent.

We use it as a mind map tool, for decision-making workflows, and technical workflows. There are multiple reasons that we utilize it, depending on the use case.

I also use LucidSpark, which is another tool that helps with brainstorming. Particularly in my role as an infrastructure manager for the region, I need to work on strategies. There are always a number of challenges, particularly during the transformation stage. I'm required to bring in the right products and the right skills. When I am stuck and face a blank, LucidSpark helps me to move forward.

The functionality for documenting things like processes is excellent. The templates are already available and all you need to do is bring one in and use it. This saves a lot of time and effort in terms of documentation, and you can export it to any format you need. It allows us to give our reports a professional touch.

I have used LucidChart to create a database schema for one of my colleagues. It supports the notations that we use, such as one-to-many, many-to-many, and others. There is support for components such as private keys, foreign keys, and other such definitions. It is something that is easy to do.

In terms of integrations, we use Microsoft teams as our platform for communication and I was able to successfully integrate it with LucidChart. The one limitation with teams is that people have to be comfortable with viewing things on a web browser.

Using this product brings up the wow factor when I present my ideas. I don't have to rely on PowerPoint presentations, which is another skill. The graphical representation also makes it more open to peer contribution and focusing on a problem.

This product has improved our collaboration and we now do it in a much better way. However, we do not yet have several people collaborating on the same version of a document at the same time. For example, earlier today I was working on a project with infrastructure managers from several regions. We were all on a call and I presented my thought process and ideas. I was the only contributor and I shared my screen. Although I was getting opinions from people, I was doing all of the work on the board. Ideally, people would treat it like a working session and do things like putting sticky notes on the board. In the future, having this type of collaboration would be great.

The plan is to let people know that the option for this type of collaboration is available, and have people come forward to contribute. This way, we start thinking and doing transformation on a different scale.

I can see that using LucidChart is going to save us time in project development, collaboration, and brainstorming. I can't estimate exactly how much it will save us without first having a baseline, although I can say that without the tool, ideation would take me approximately five times longer. The time it takes to complete a project has been drastically reduced.

I have been using Lucidchart for process flows and diagrams of our business processes for a system that we've implemented called Workday. We have been building out our process flows to communicate them to our end users in a more digestible format.

It is used on the technology side of the business in several departments, including the help desk, service center, and others.

With respect to documenting processes, Lucidchart has been very helpful, especially for our team in a remote setting. We've tried other platforms and by far, Lucidchart has been the most beneficial to us, especially since it's been integrated into our organization. We're able to work cross-functionally on various projects, even outside of our team.

My impressions of Lucidchart's capabilities for visualizing and understanding process flows have been really good. It's pretty straightforward and Lucidchart does a really good job at simplifying the process flows for the end-user in a very digestible format. You don't need to have a project management background to understand the flows. It comes down to ease of use, and the fact that it can present things in a very digestible format has been very beneficial.

It is important to our organization that Lucidchart accommodates both Mac and PC Users because we have hybrid users who might prefer to use one over the other, or both. Due to the nature of our organization, we definitely have Mac users but for the most part, we use PCs. That said, having Mac users adds a little more credibility.

In our collaborative efforts, people simultaneously access and work on the same version of a document. In addition, we have other team members that are working on various process flows. The real-time updating allows us to drill into documents in real-time, and pick up where people leave off. The related security feature is also very beneficial, as you can prevent users from editing the document if you don't want them to, while at the same time, giving them visibility.

This ability has enhanced our project development process because it allows us to meet and work on the same document in real-time if needed. If there are any takeaways or any additional work that needs to be done on a particular document, the ease of use allows us to do that.

The real-time collaboration capability definitely saves us time. I would estimate that we save at least 15% of the time that it would take otherwise.

The ability for people to look at a diagram, rather than reading through written documents, is another way that we have saved time. It is difficult to estimate how much money this may have saved but we do work at a very visual organization where people prefer diagrams and visuals, rather than written or documented processes. As such, it's definitely saved us time, especially when it comes to explaining what the process is. The visuals definitely help.

Lucidchart helps us to realize efficiencies in the projects that we use it for. We're working on a Workday implementation, and one of the key reasons for using Lucidchart is to make the information that we're passing along to our end-users a little more digestible. By using Lucidchart, we can explain our process flows visually, and this has definitely saved us time.

I create visuals for executive management, and I use it for business process flows. I have also started integrating it with Google Sheets so that I can pull different records from Google Sheet into a whiteboarding session. I am taking table data and making it prettier by having it integrated into a Lucidchart that reads those records. I've also used it for planners.

It is a cloud solution, so we are using its latest version.

I'm a consultant and a lot of the work that I do is around building the flows. Lucidchart provides the ease of use for building the flows, and then I am able to showcase them in other environments such as Google Slides.

The ability to produce a cool diagram that looks very pretty in a short period of time is the number one asset. I have built process flows. I have created a couple of diagrams for senior executives, and they have been received pretty well. Obviously, they are not very rich because I only started using it a few weeks ago.

It accommodates both Mac and PC users, but because I'm using it in Chrome, to me, it is seamless whether I'm on a Mac or a PC. It supports all the different shortcuts that I would normally expect.

The ability for people to look at a diagram rather than reading through written documents has saved time, and as a result, money, but it is hard to quantify. A picture tells a thousand words, and a lot of my success so far in promoting this is because I've been able to take very wordy slides and transform them into something that is visual. I am able to tell a better story to senior management with visuals rather than just a bunch of text. It helps to turn information that is very textual into a visual component. People are getting the information in a way that they can understand. The fact that you're able to tell a better story and people like it has immeasurable gains.

I was previously using whatever was on the web, but we have a plugin for our Atlassian tools, like Confluence, where we can integrate Lucidchart diagrams into our Atlassian tools as well. 

Previously, I was using my own personal cloud subscription, but then I stopped doing that. Once we had integrated it into our Atlassian suite, there was a plugin for Lucidchart and we had licensed the plugin. And so we would use the plugin that when we would add that type of graph, it would take us to the external website for configuring our diagrams, and then we could exit back and it would render the diagram in our Atlassian solution.

Lucidchart subset their older components or something like that had happened. I don't entirely know the totality of it, but we were forced to upgrade to a different integration with Lucid than what we had. I've had a lot of frustrations with that because I've lost a lot of diagrams. I can't get them back and I'm getting pop-ups that are showing me that our data will be loading and I can't run four or five years of my engineering diagrams. I'm extremely angry about that. I can say that all the time I've had this thing is making me leery to using the plugin, let alone rather just use the tool independently and copy-paste pictures because when the plugin fails to work and you don't have an image to fall back on, you could lose years of work.

I have that as a real big sore point and I can't figure out what, why, or how, and there's not really a good clear point of context to figure out how I address recovering all the lost work I have or how to migrate it.

I had massive engineering, ERD diagrams, database diagrams, architectural diagrams, you name it for years. And a lot of the documentation I had in Confluence, including system architecture documents for our products. I can't get those assets back.

My primary use case was for data entity-relationship diagrams for UML. It shows the engineering, architecture documents, using UML and the general flowcharts, and swim lanes for process swim lanes. I do tons of processes and swim lanes. I'd say those are really the four things I usually do with it.

It's filling a gap where we can better visualize our engineering processes and architectures within our Atlassian tools.

It provides real-time collaboration among users so that everyone is accessing and working on the same version of a document. Although we rarely use it in that way. Unlike sharing a spreadsheet that is being filled in by multiple people or something like that, usually editing diagrams isn't something we're doing at the same time.

It hasn't affected our project development process. For other tools, having simultaneous collaborative access is great, but for diagramming, it wasn't really a necessity for us. And I think that is mostly because we access Lucidcharts through a plugin, through Confluence, as opposed to logging into Lucid and then using that as a primary tool.

The ability for people to look at a diagram rather than reading through documents has saved time. They can look at a diagram to better understand something as opposed to reading words. That's kind of an abstract idea. I can't put up a price tag on it. There are probably tens of hours saved on managing the ERD diagrams and specifics since the automation is there for that.

It helped us to realize efficiencies in our projects.

My company is a solution provider and I primarily use Lucidchart to create workflows for my clients, to show them how a product is going to work. It helps us to create a pre-sales demo of what our solution for them is supposed to look like.

I use Lucidchart to document things such as business requirements, as well as entity-relationship diagrams to see exactly what the schema of their solution is supposed to look like.

Essentially, everything I do with Lucidchart is part of the requirements for making a presentation to the client.

I have used Lucidchart to create database schemas and I think that it does the job pretty well. I've been doing that for a while now, and I don't have any issues with it. In this regard, it provides all of the functions that a business analysis or a developer might need, which is pretty good.

Creating process flows and workflows is one of my main use cases, and Lucidchart has everything that I need. This includes all of the different types of shapes, where every single one has a different meaning when I'm presenting a business process flow to a client. It covers this in all aspects. 

Lucidchart is integrated with the Atlassian suite of products. We will create different types of diagrams in Lucidchart and then embed them into Confluence when required. We also send out a link whenever we create a use case, which is then stored in Jira.

This integration is extremely important to us because we have the majority of our documentation in Confluence. Every solution that we design has a lot of technical documentation and at the end of the day, it is just words. However, with the help of the Lucidchart integration, we can properly visualize what is going on.

Lucidchart accommodates both Mac and PC users because you're using it out of a browser. I have used it on both of these platforms and ultimately, it really makes no difference which system you are using.

It is really helpful when you are able to visualize something rather than read documentation. It has certainly saved us a lot of time. I can't estimate how much money the company has saved but obviously, if it is saving time then it is saving money.

Lucidchart has helped to improve efficiency because we're able to pinpoint all of the moving pieces and components within a project. It shows where you can be more efficient because having it in a visual representation, points out which product and which solution can be broken down into simpler ones. It's really helped in designing a much more streamlined solution in software development.

I was using Lucidchart to design charts and diagrams. One of my tasks was to design an organizational flow chart.

This is a very professional tool to use for business.

Lucidchart's capabilities for visualizing and understanding process flows are very good. There are tools included that you can't find in other applications, such as Photoshop or Google Docs. These tools are very helpful when it comes to completing the task.

I have used the solution to modify existing data structures but I would only rate it as a six out of ten in its capabilities. One of the more technical people on my team said that he wasn't able to solve or achieve some of the things that he wanted to be able to do with respect to data structures.

We integrated Lucidchart with Photoshop and it meant that we were able to move files from one to the others. There was one file that we couldn't complete using Lucidchart, so we moved it to Photoshop and finished it there.

GitHub is another solution that we integrated with Lucidchart, and it was helpful because we were able to transfer files that were related to programming. We are building organization software that uses a chart flow, and it was designed using Lucidchart.

Generally speaking, Lucidchart made it easier to complete my workload. I had used Photoshop for certain things and I found it difficult to use, so I was looking for good software that was both straightforward to use and could handle my workload.

In this company, we are using Lucidchart as a mechanism for whiteboarding and creating flow diagrams, charts, and any other things that are required for my day-to-day work. I use Lucidchart in my company and I used it in my previous job, as well.

I work mostly as a business analyst, in a product owner role. I have to build up the requirements, convert them into charts, and explain everything to the business owners.

The Lucidchart platform is where I use graphics to create pictorial descriptions, which is better than using simple words. It is a very effective tool for documenting processes and using it has improved our efficiency significantly.

Lucidchart is effective when it comes to reducing the time required to complete projects. It has reduced our efforts and time spent on decision-making, including time spent at both the requirements and presentation stages. I estimate that our efficiency has increased by at least 30% to 40%.

This is a good product for creating visualizations of process flow and workflows. I mostly use it to create process flows.

Many team members are able to work on the same version of the document at once, which is a feature that has helped to improve efficiency. It provides the ability to compare versions of documents but since all of us normally work on the same version, we do not leverage this feature often.

Presenting people with a diagram, rather than have them read through pages of written documents, has helped to save us time. It definitely saves us in terms of hours, but it is difficult to estimate how much it saves us in terms of cost.

Another way that Lucidchart has helped to improve our organization is that it has become a whiteboarding tool that we use in meetings. It has improved our communication and people can more easily understand how the different components of a system connect to each other. It has definitely enriched the experience of the client for which the solution is being developed. This is one of the value-adds that we get from using it.

We use Lucidchart for our sales team. It displays what our sales flow should look like from start to finish once we contact the customer, all the way through closing out a sale. It displays the whole process.

We're a smaller company and we're trying to establish some roots. We want to get the sales flow and other aspects of the company down before expanding and trying to get new hires. 

Lucidchart is really beneficial because we've been able to establish what the criteria is going to be for everyone going forward with our company. It's been an easy process to make sure that it's a universal thing, we can all decide on what it's going to look like, and make sure when a new hire does come, they can see that chart and know exactly what to expect and know exactly what to do.