Service and Support
Many users rarely contact technical support for LogMeIn Central but find it satisfactory when needed. Some users resolve most issues independently through support documentation. Occasionally, technical support experiences slow resolutions due to process inefficiencies, leading to prolonged waits. Instances of extremely helpful and excellent support are noted, though some express frustration with slow and tedious responses for related services. Overall, while reports vary, most find service satisfactory for their needs.
Deployment
Users found LogMeIn Central's initial setup to be straightforward and simple. They required little to no assistance and appreciated its low learning curve. Familiarity with a web-based management system eased the process significantly. The setup involving installation on a user's machine was manageable by providing a link via email or using LogMeIn Rescue. Generally, users were able to quickly and easily deploy and utilize the software with minimal effort.
Scalability
LogMeIn Central is capable of scaling to various organization sizes, handling up to 250 computers smoothly. Scalability is noted as seamless, with different plans accommodating more extensive setups. Price is a concern for some when exceeding specific device limits. Users have successfully managed large numbers of clients, up to 7,500. Security features, such as two-step login, have been positively mentioned. Satisfaction levels are generally high among users, highlighting its effectiveness for supporting multiple clients.
Stability
Users report mixed experiences with LogMeIn Central's stability. Many find it stable, noting it works across platforms without interference. Some experience occasional issues, with infrequent server-related problems. Initial load times can be slow, and rare crashes occur. Typically, it performs well, and several users give it a high stability rating. Users encounter problems only a few times yearly, indicating LogMeIn Central is generally reliable for their needs.
