"It allows you to transfer along with many other functions."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."
"The initial setup was very easy."
"The most important feature of TeamViewer is its ease of use."
"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
"It is fairly feature-rich and stable."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."
"The product is quite stable. The performance is good."
"The solution is expensive as hell."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"Our clients are having issues with printing."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"The solution could have better scalability."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls."
"The installation and the update agent could improve."
LogMeIn Central is ranked 4th in Remote Monitoring and Management Software with 4 reviews while TeamViewer is ranked 2nd in Remote Access with 9 reviews. LogMeIn Central is rated 8.6, while TeamViewer is rated 8.6. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of TeamViewer writes "Convenient, easy to use, and can connect using the Internet ". LogMeIn Central is most compared with LogMeIn Rescue, LogMeIn Pro, Microsoft Endpoint Configuration Manager, Kaseya VSA and ManageEngine Desktop Central MSP, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, Zoom and GoToMyPC.
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