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LogMeIn Central vs TeamViewer comparison

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2,785 views|2,304 comparisons
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22,661 views|20,148 comparisons
Featured Review
Find out what your peers are saying about Atera, ConnectWise, Kaseya and others in Remote Monitoring and Management Software. Updated: January 2022.
563,148 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It allows you to transfer along with many other functions.""LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features.""I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with.""The initial setup was very easy."

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"The most important feature of TeamViewer is its ease of use.""TeamViewer is a step ahead of solutions like, for example, AnyDesk.""It is fairly feature-rich and stable.""I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID.""The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones.""I don't know of any performance problems with TeamViewer - generally, it's a stable product.""It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors.""The product is quite stable. The performance is good."

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Cons
"The solution is expensive as hell.""Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model.""Our clients are having issues with printing."

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"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer.""TeamViewer is expensive, and you get a limited number of connections for your money.""One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine.""The solution could have better scalability.""There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication.""Some of the additional features, like the meeting stuff, is making it too cluttered.""I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls.""The installation and the update agent could improve."

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Pricing and Cost Advice
  • "Coming from where it was free, it's getting to be expensive."
  • "We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."
  • "Having to spend so much money on remote access is what I feel to be a necessary evil."
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  • "We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."
  • "There is a free and paid version of this solution. I am currently using the free version."
  • "It would be nice if it is cheaper."
  • "TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
  • "The version of the solution we are using is free."
  • More TeamViewer Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    I forget what the pricing model was, but I do remember there was something I did not like about it. However, I remember that whatever the price is/was, I found it acceptable given the value I received… more »
    Top Answer: 
    I recall that there was something about the pricing structure that wasn't ideal, but I cannot recall the exact details. I’ve been looking at: ConnectWise, Kaseya, N-Able [ SolarWinds non-hacked tool… more »
    Top Answer: 
    The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control… more »
    Top Answer: 
    The most important feature of TeamViewer is its ease of use.
    Top Answer: 
    TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users.
    Ranking
    Views
    2,785
    Comparisons
    2,304
    Reviews
    3
    Average Words per Review
    793
    Rating
    8.7
    2nd
    out of 34 in Remote Access
    Views
    22,661
    Comparisons
    20,148
    Reviews
    9
    Average Words per Review
    737
    Rating
    8.8
    Comparisons
    Learn More
    Overview
    LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

    TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.

    Offer
    Learn more about LogMeIn Central
    Learn more about TeamViewer
    Sample Customers
    Au Bon Pain, BELL (Building Educated Leaders for Life)
    Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider19%
    Construction Company6%
    Government5%
    REVIEWERS
    Healthcare Company13%
    Maritime Company8%
    University8%
    Non Profit8%
    VISITORS READING REVIEWS
    Comms Service Provider24%
    Computer Software Company21%
    Government6%
    Educational Organization6%
    Company Size
    REVIEWERS
    Small Business92%
    Midsize Enterprise8%
    REVIEWERS
    Small Business44%
    Midsize Enterprise29%
    Large Enterprise27%
    Find out what your peers are saying about Atera, ConnectWise, Kaseya and others in Remote Monitoring and Management Software. Updated: January 2022.
    563,148 professionals have used our research since 2012.

    LogMeIn Central is ranked 4th in Remote Monitoring and Management Software with 4 reviews while TeamViewer is ranked 2nd in Remote Access with 9 reviews. LogMeIn Central is rated 8.6, while TeamViewer is rated 8.6. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of TeamViewer writes "Convenient, easy to use, and can connect using the Internet ". LogMeIn Central is most compared with LogMeIn Rescue, LogMeIn Pro, Microsoft Endpoint Configuration Manager, Kaseya VSA and ManageEngine Desktop Central MSP, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, Zoom and GoToMyPC.

    We monitor all Remote Monitoring and Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.