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LogMeIn Central vs TeamViewer Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (14th)
TeamViewer Business
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
87
Ranking in other categories
Virtual Meetings (6th), Remote Access (3rd)
 

Mindshare comparison

LogMeIn Central and TeamViewer Business aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.2%, down 4.7% compared to last year.
TeamViewer Business, on the other hand, focuses on Remote Access, holds 11.1% mindshare, down 13.0% since last year.
Remote Monitoring and Management (RMM) Market Share Distribution
ProductMarket Share (%)
LogMeIn Central3.2%
Kaseya VSA18.2%
NinjaOne13.5%
Other65.1%
Remote Monitoring and Management (RMM)
Remote Access Market Share Distribution
ProductMarket Share (%)
TeamViewer Business11.1%
Microsoft Intune9.6%
Microsoft Remote Desktop Services9.4%
Other69.9%
Remote Access
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
GouravSuri - PeerSpot reviewer
Easy to use and offers a good UI to users
In terms of the product's security features, the solution allows you to have team meetings, and you can also use it for remote access and screen-sharing capabilities. TeamViewer is typically like any other team collaboration software. I recommend the product to others since it is a good product for collaboration purposes. There are no connectivity challenges associated with the product. In terms of benefits, I would say that it is a good tool for collaboration, productivity, and virtual work as it saves a lot of commute time for the employees. I rate the tool a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."
"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."
"It is a scalable solution."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"I have called for help to their technical support, and they have been extremely helpful."
"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."
"​The initial setup was pretty straightforward."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
"The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things."
"The implementation is quite straightforward."
"TeamViewer is fast and easy to manipulate."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"TeamViewer is stable."
 

Cons

"Do not use the technical support."
"Our clients are having issues with printing."
"It is easy to get locked out, which is something that needs to be improved."
"The solution is expensive as hell."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"It's not really a true RMM product but more of just a remote access."
"The initial load is terribly slow and often has delays with the login page loading."
"​File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. ​"
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
"The performance could always be better."
"I'm not sure if they provide good quality audio alongside screensharing."
"The business interface is clunky and not well-documented."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"We access the solution through a VPN, which improves our security. However, earlier this year, around the beginning of March, a CVE in the TeamViewer client allowed remote connections to other network systems, which was concerning. You could have unintentionally gained admin rights if you didn't update TeamViewer promptly. It's crucial to always keep it updated to prevent such issues. The tool should consider implementing two-factor authentication to improve such security holes. It should also integrate good security updates, which should be implemented automatically."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
 

Pricing and Cost Advice

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."
"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."
"It really is an expensive product for me.​"
"It is a little pricey. I have more than five seats, so I pay a $1000/year."
"It's probably worth the value, but the price increases over the last five years are getting harder to justify."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
"Coming from where it was free, it's getting to be expensive."
"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."
"We use the free version of TeamViewer."
"We have a permanent license and the price is reasonable."
"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
"There is a free and paid version of this solution. I am currently using the free version."
"We are not using the solution for commercial use therefore it is free to use."
"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."
"I used the free version of TeamViewer."
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Top Industries

By visitors reading reviews
Insurance Company
8%
Educational Organization
8%
Computer Software Company
8%
Performing Arts
8%
Computer Software Company
12%
Manufacturing Company
11%
Comms Service Provider
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise29
Large Enterprise26
 

Questions from the Community

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Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about NinjaOne, Kaseya, N-able and others in Remote Monitoring and Management (RMM). Updated: October 2025.
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