GoTo Resolve vs LogMeIn Central comparison

GoTo Resolve and LogMeIn Central are both solutions in the Remote Monitoring and Management (RMM) category. GoTo Resolve is ranked #21, while LogMeIn Central is ranked #14. GoTo Resolve holds a 1.4% mindshare in RMM, compared to LogMeIn Central’s 3.4% mindshare. Additionally, 100% of GoTo Resolve users are willing to recommend the solution, compared to 100% of LogMeIn Central users who would recommend it.

GoTo Resolve

Read 2 GoTo Resolve reviews

983 Views
275 Comparison Views

100% willing to recommend

LogMeIn Central

Read 19 LogMeIn Central reviews

1,192 Views
870 Comparison Views

100% willing to recommend

GoTo Resolve

LogMeIn Central

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between GoTo Resolve and LogMeIn Central based on real PeerSpot user reviews.

Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed GoTo Resolve vs. LogMeIn Central Report (Updated: March 2026).

Buyer's Guide

GoTo Resolve vs. LogMeIn Central

March 2026

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Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoTo Resolve

Ranking in Remote Monitoring and Management (RMM)

21st

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Remote Access (27th)

LogMeIn Central

Ranking in Remote Monitoring and Management (RMM)

14th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of GoTo Resolve is 1.4%, down from 1.7% compared to the previous year. The mindshare of LogMeIn Central is 3.4%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
LogMeIn Central	3.4%
GoTo Resolve	1.4%
Other	95.2%

Remote Monitoring and Management (RMM)

Featured Reviews

Akash Jogdande

Technical executive at Satcom Infotech

Delivers seamless remote access and excellent support

I don't have experience in ManageEngine. I have experience with GFI LANguard, Qualys Patch Management, and WatchGuard Firebox. I also have experience with GoTo Resolve. I don't know about the advanced security protocols in GoTo Resolve. The solution is very good. The vendor is good, the technical support is good, so there will be no complaint about it. I rate GoTo Resolve 9 out of 10.

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system, as opposed to just an app running is the most valuable aspect. We also like the unattended sessions. Those are probably the two most important things to us. It's important because we can't do certain things when it is just an application running."

"I think that's the best solution I have ever checked; instead of AnyDesk or TeamViewer, you can use GoTo Resolve."

"We wouldn't be able to offer the services that we offer without a product like this."

"It is convenient for my workers to be at home, therefore, it is easier for them as their second job to do the work, that is a plus, and I improve productivity."

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."

"The biggest improvement is being able to solve problems or do upgrades of software without having to go onsite."

"I like the encryption and security of LogMeIn; I think the end-to-end security on it, in and of itself, is really good, and I use the two-step login system and it's great."

"Remote access, we can remote access our clients, the workstation servers."

"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office."

"Using the product, we provide a quicker response when supporting customers."

More LogMeIn Central pros

Cons

"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful."

"The pricing of GoTo Resolve is very high compared to other solutions."

"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful. There are managed services solutions that allow us to remote into the computers, but a lot of them have too much overhead. Usually, the remote connection is not as simple and as fast and cannot be run as a service."

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."

"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "

"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."

"They should provide intermediate device limit options for the users."

"It is easy to get locked out, which is something that needs to be improved."

"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't."

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."

"The solution is expensive as hell."

More LogMeIn Central cons

Pricing and Cost Advice

"It's very inexpensive. The seats are $25 monthly apiece or something. There aren't additional costs that I'm aware of."

"The price is a little high but it's competitive. The licensing process is fairly easy."

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

"Coming from where it was free, it's getting to be expensive."

More LogMeIn Central pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Construction Company

Retailer

Manufacturing Company

Performing Arts

Construction Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

Questions from the Community

What needs improvement with GoToAssist?

The pricing of GoTo Resolve is very high compared to other solutions. Pricing is a room for improvement for them, to reduce or lower the price.

See all answers

What is your primary use case for GoToAssist?

For patch management, I use GFI LANguard and GoTo Resolve. I am a distributor. In my company, Satcom Infotech, we distribute GoTo Resolve and GFI LANguard. We implement that based on customer requi...

See all answers

What advice do you have for others considering GoToAssist?

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Comparisons

LogMeIn Rescue vs GoTo Resolve

Compared 15% of the time

TeamViewer vs GoTo Resolve

Compared 14% of the time

ScreenConnect vs GoTo Resolve

Compared 13% of the time

Datto Remote Monitoring and Management vs GoTo Resolve

Compared 13% of the time

GoToMyPC vs GoTo Resolve

Compared 10% of the time

More GoTo Resolve Competitors

Kaseya VSA vs LogMeIn Central

Compared 11% of the time

Datto Remote Monitoring and Management vs LogMeIn Central

Compared 9% of the time

Microsoft Configuration Manager vs LogMeIn Central

Compared 8% of the time

ConnectWise RMM vs LogMeIn Central

Compared 7% of the time

Comodo RMM vs LogMeIn Central

Compared 7% of the time

More LogMeIn Central Competitors

Product Reports

Buyer's Guide

Remote Access

March 2026

Download GoTo Resolve product report

Buyer's Guide

LogMeIn Central

March 2026

Download LogMeIn Central product report

Also Known As

GoToAssist

No data available

Overview

GoTo Resolve is a versatile remote support tool designed for businesses requiring efficient, secure support capabilities. Known for its ease of implementation and robust security measures, it provides a reliable platform for IT professionals to manage support tasks effectively.

Specially crafted to address the demands of IT departments, GoTo Resolve facilitates seamless remote troubleshooting, enhancing productivity and minimizing downtime. The tool is equipped with intuitive features that streamline the support process, from instant remote access to automated workflows, providing a comprehensive toolkit for IT teams striving for operational excellence.

What are the most important features?

Instant Remote Access: Quickly connect to devices to troubleshoot issues without delay.
Automated Workflows: Streamline support tasks with pre-defined automation, reducing manual effort.
Security Protocols: Employs robust encryption to protect sensitive data during remote sessions.
Multiplatform Support: Ensures connectivity across different operating systems, enhancing flexibility.
Collaboration Tools: Supports joint sessions to facilitate team-based problem solving.

What benefits should users expect?

Increased Efficiency: Reduces time spent on resolving IT issues, allowing staff to focus on critical tasks.
Cost Savings: Minimize operational costs with streamlined remote support processes.
Scalability: Adaptable to business growth, ensuring ongoing support proficiency.
Enhanced User Satisfaction: Quick resolutions lead to improved user experiences.

Implementation of GoTo Resolve varies widely depending on industry needs. In healthcare, it supports HIPAA compliance while maintaining patient confidentiality during remote assistance. In finance, it ensures secure transactions and support. Education benefits from easy-to-use tools that facilitate remote learning environments, making it adaptable across sectors.

GoTo

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

Sample Customers

Information Not Available

Au Bon Pain, BELL (Building Educated Leaders for Life)

Buyer's Guide

GoTo Resolve vs. LogMeIn Central

March 2026

Free Report: GoTo Resolve vs. LogMeIn Central

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We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.