LogMeIn Central vs Pulseway comparison

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LogMeIn Central

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Executive SummaryUpdated on Jan 2, 2025

Pulseway and LogMeIn Central are competing remote management solutions. Pulseway seems to have the upper hand in pricing and customer support, while LogMeIn Central has more robust features.

Features: Pulseway offers real-time monitoring, automation capabilities, and remote control via a mobile app, making it ideal for quick responses and on-the-go management. LogMeIn Central provides advanced remote access, in-depth reporting, and extensive remote control options, appealing to clients needing comprehensive remote access solutions. Pulseway's straightforward setup is favored by those seeking simplicity, while LogMeIn Central is preferred for its feature depth and robust capabilities.

Room for Improvement: Pulseway can enhance its feature set to compete better with more comprehensive solutions. Improving advanced reporting and expanding its automation features could make it appealing to more tech-savvy users. Expanding integration with third-party software and enhancing user interface customization could also be beneficial. LogMeIn Central could work on simplifying its setup process, which may be complex for some users. Improving affordability for small and medium-sized enterprises without compromising on features and streamlining feature access could improve user satisfaction.

Ease of Deployment and Customer Service: Pulseway is noted for easy deployment and responsive customer support, often setting it apart for businesses needing quick setup. LogMeIn Central requires more configuration, which can deter those seeking simplicity but pairs with responsive customer service once established. Pulseway is best known for its efficient setup process, whereas LogMeIn Central offers robust support post-deployment.

Pricing and ROI: Pulseway is a cost-effective solution with a clear path to high ROI through its affordable pricing and impactful benefits. While more expensive, LogMeIn Central delivers a strong ROI for organizations prioritizing enhanced capabilities over initial costs. Pulseway leads in affordability, yet LogMeIn Central is preferred by those who value feature richness.

To learn more, read our detailed LogMeIn Central vs. Pulseway Report (Updated: August 2026).

LogMeIn Central vs. Pulseway

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Ranking in Remote Monitoring and Management (RMM)

15th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Pulseway

Ranking in Remote Monitoring and Management (RMM)

14th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (51st), Server Monitoring (19th)

Mindshare comparison

As of August 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of LogMeIn Central is 3.7%, up from 3.1% compared to the previous year. The mindshare of Pulseway is 3.0%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
Pulseway	3.0%
LogMeIn Central	3.7%
Other	93.3%

Remote Monitoring and Management (RMM)

Featured Reviews

reviewer1191933

Associate Director of Information Technology at a computer software company with 51-200 employees

Scalable, good search features, and good options for multiple displays

I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with. The search features are really nice. When you type in a keyword, every single thing, whether it's a group or a machine, with that phrase will come up. There are a lot of features that we just don't utilize and maybe we could, but we're pretty straightforward about it. It is nice to use the file transfer feature from time to time, and it is really nice to be able to just copy from your desktop and paste onto the LogMeIn session.

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Pieter Plas

Owner at Beerepoot Automatisering B.V.

A solution with a great monitoring system and ability to control access remotely

The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup was very easy."

"I have called for help to their technical support, and they have been extremely helpful."

"For the servers, you have 24/7 unattended access, and for the clients, it may be 24/7."

"I function through LogMeIn, because it gives me everything I need."

"Unattended remote assistance."

"I like the encryption and security of LogMeIn; I think the end-to-end security on it, in and of itself, is really good, and I use the two-step login system and it's great."

"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."

"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."

More LogMeIn Central pros

"The setup is simple."

"They provide a lot of features; it's good and easy software."

"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."

"The solution has great workflow and server modules."

"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."

"It has made life a lot easier for the administrators."

"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."

"So this solution allows for 24/7 support and is very handy."

More Pulseway pros

Cons

"They should provide intermediate device limit options for the users."

"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"The price. I complain about it all the time."

"The solution is expensive as hell."

"Do not use the technical support."

"It is easy to get locked out, which is something that needs to be improved."

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."

More LogMeIn Central cons

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."

"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."

"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."

"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."

"There are some bugs or glitches."

"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."

"They have good technical support but it's not excellent."

"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."

Pricing and Cost Advice

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"It really is an expensive product for me."

"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app. It costs me a lot of money every month at LogMeIn. "

"The price is a little high but it's competitive. The licensing process is fairly easy."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

More LogMeIn Central pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Construction Company

16%

Manufacturing Company

Outsourcing Company

Financial Services Firm

Construction Company

12%

Outsourcing Company

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

No data available

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Product Reports

LogMeIn Central

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Overview

LogMeIn Central provides remote access, unattended remote assistance, and file transfer features. It supports tasks like system management without user intervention and is favored for its speed, security, and remote control capabilities.

LogMeIn Central is designed for organizations requiring efficient IT management and robust remote support. It enables access to servers, desktops, and laptops, assisting remote employees in maintaining connectivity. Tasks such as system updates, backups, network configurations, and security management are seamlessly executed, ensuring operational efficiency and secure client system administration. Users benefit from managing endpoints and maintaining consistent connectivity across locations. Challenges remain with screen clarity, pricing, and browser updates, while enhancements are desired for file transfer intuitiveness, API robustness, and web functionality. Customer service responsiveness and billing clarity are noted areas for improvement.

What are the main features of LogMeIn Central?

Remote Access: Provides secure control of devices from afar.
Unattended Remote Assistance: Allows intervention without user presence.
File Transfer: Supports transferring files across devices.
Multiple Displays: Facilitates remote management of multiple screens.
Keyword Search: Enhances system management efficiency.
Granular Permissions: Organizes access for efficiency with multiple clients.

What benefits should users consider?

Operational Efficiency: Streamlines remote IT tasks and support.
Enhanced Security: Protects data and maintains secure connections.
Time Management: Enables system updates during non-working hours.
Versatile Support: Adapts to a diverse range of client systems.

In specific industries such as non-profits and educational institutions, LogMeIn Central plays a crucial role in managing technology infrastructure across campuses or locations. Despite cost concerns, it remains a preferred tool for IT professionals handling numerous endpoints, enhancing productivity while maintaining budgetary constraints.

GoTo

Pulseway is a comprehensive IT management tool offering critical functionalities such as integrated dashboards, automation, and remote support. It supports seamless IT operations across multiple platforms, providing ease in monitoring and management.

Pulseway provides a robust platform for IT teams seeking to efficiently manage their infrastructure. With its capabilities in system monitoring, remote control, and mobile app accessibility, users can effectively oversee endpoint performance and receive timely alerts. It simplifies the management of server workflows, software deployment, and updates, catering to diverse IT environments. Its compatibility with multiple platforms ensures convenience in network monitoring, password updates, and administration access, allowing IT support to function across locations. There's room for improvement, particularly in enhancing remote session performance, graphical interface, and adding features like Remote Desktop Assistance for Mac.

What features does Pulseway offer?

Integrated Dashboard: Centralizes monitoring for better visibility.
Automatic Windows Updates: Ensures systems are up-to-date automatically.
Remote Script Execution: Facilitates task automation remotely.
Advanced Reporting: Provides detailed analysis for informed decision-making.
Mobile App: Offers 24/7 accessibility and support capabilities.

What benefits do Pulseway users experience?

Enhanced IT Efficiency: Streamlines operations and reduces manual tasks.
Cross-Platform Support: Adapts to diverse IT environments and needs.
Improved Remote Support: Facilitates responsive and effective help desk capabilities.
Scalable Management: Supports expanding IT infrastructures seamlessly.

Pulseway is utilized across industries like healthcare, finance, and education, providing essential IT support. It enables organizations to monitor critical systems, ensuring minimal downtime and optimal resource usage. Cybersecurity teams benefit from its deployment for tracking disk space, memory, CPU usage, and installed applications, enhancing overall network security and operational reliability.

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

Dell, Canon, Siemens, Harvard University, Northwestern University

LogMeIn Central vs. Pulseway