LogMeIn Central vs Pulseway comparison

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LogMeIn Central

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Executive SummaryUpdated on Jan 2, 2025

Pulseway and LogMeIn Central are competing remote management solutions. Pulseway seems to have the upper hand in pricing and customer support, while LogMeIn Central has more robust features.

Features: Pulseway offers real-time monitoring, automation capabilities, and remote control via a mobile app, making it ideal for quick responses and on-the-go management. LogMeIn Central provides advanced remote access, in-depth reporting, and extensive remote control options, appealing to clients needing comprehensive remote access solutions. Pulseway's straightforward setup is favored by those seeking simplicity, while LogMeIn Central is preferred for its feature depth and robust capabilities.

Room for Improvement: Pulseway can enhance its feature set to compete better with more comprehensive solutions. Improving advanced reporting and expanding its automation features could make it appealing to more tech-savvy users. Expanding integration with third-party software and enhancing user interface customization could also be beneficial. LogMeIn Central could work on simplifying its setup process, which may be complex for some users. Improving affordability for small and medium-sized enterprises without compromising on features and streamlining feature access could improve user satisfaction.

Ease of Deployment and Customer Service: Pulseway is noted for easy deployment and responsive customer support, often setting it apart for businesses needing quick setup. LogMeIn Central requires more configuration, which can deter those seeking simplicity but pairs with responsive customer service once established. Pulseway is best known for its efficient setup process, whereas LogMeIn Central offers robust support post-deployment.

Pricing and ROI: Pulseway is a cost-effective solution with a clear path to high ROI through its affordable pricing and impactful benefits. While more expensive, LogMeIn Central delivers a strong ROI for organizations prioritizing enhanced capabilities over initial costs. Pulseway leads in affordability, yet LogMeIn Central is preferred by those who value feature richness.

To learn more, read our detailed LogMeIn Central vs. Pulseway Report (Updated: April 2025).

LogMeIn Central vs. Pulseway

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Ranking in Remote Monitoring and Management (RMM)

8th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Pulseway

Ranking in Remote Monitoring and Management (RMM)

13th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (55th), Server Monitoring (19th)

Mindshare comparison

As of May 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of LogMeIn Central is 4.4%, down from 4.7% compared to the previous year. The mindshare of Pulseway is 1.8%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Featured Reviews

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

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Pieter Plas

Owner at Beerepoot Automatisering B.V.

A solution with a great monitoring system and ability to control access remotely

The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Unattended remote assistance."

"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."

"The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all."

"I like being able to dial in and transfer files for updates."

"The initial setup was simple."

"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."

"Provides remote access, allows me to get inside our network to be able to fix problems."

"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."

More LogMeIn Central pros

"It gives you remote control and has a mobile app."

"The solution has great workflow and server modules."

"The setup is simple."

"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."

"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."

Cons

"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."

"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "

"They should provide intermediate device limit options for the users."

"The initial load is terribly slow and often has delays with the login page loading."

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."

"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."

"Our clients are having issues with printing."

"It's not really a true RMM product but more of just a remote access."

More LogMeIn Central cons

"There are some bugs or glitches."

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."

"They have good technical support but it's not excellent."

"The solution does not allow you to make a script for just one customer."

"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."

Pricing and Cost Advice

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

More LogMeIn Central pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Manufacturing Company

10%

University

Real Estate/Law Firm

Computer Software Company

17%

Real Estate/Law Firm

12%

Educational Organization

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about LogMeIn Central?

It is a scalable solution.

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What is your experience regarding pricing and costs for LogMeIn Central?

The solution's price is reasonable.

See all answers

What needs improvement with LogMeIn Central?

They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower device limit plans.

See all answers

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Comparisons

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Compared 26% of the time

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Compared 12% of the time

LogMeIn Rescue vs LogMeIn Central

Compared 12% of the time

LogMeIn Pro vs LogMeIn Central

Compared 11% of the time

ConnectWise RMM vs LogMeIn Central

Compared 11% of the time

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Compared 33% of the time

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Microsoft Configuration Manager vs Pulseway

Compared 22% of the time

Cisco DNA Center vs Pulseway

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Product Reports

LogMeIn Central

Download LogMeIn Central product report

Download Pulseway product report

Overview

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.

Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.

Some of Pulseway’s benefits and features include:

Comprehensive monitoring: Pulseway’s remote monitoring feature provides a complete view of your entire network. Gain visibility into operational data for workstations, servers, virtual machines, network devices, and more. If necessary, resolve issues directly from the same interface.

Remote access: Get a real-time view across your network, receive alerts, and remedy problems from anywhere with any mobile device using Pulseway’s full feature mobile app.

Automation: Automate repetitive tasks and design auto-remediation workflows, ensuring that critical patches are automatically applied.

Quick setup: Get your team up and running in minutes with Pulseway’s simplified deployment and auto-discovery engine. See all the IT endpoints and then rapidly mass deploy Pulseway with pre-configured built-in policies and out-of-the-box scripts.

Patch management: Pulseway automates the discovery and application of operating systems and third-party patches to ensure all your applications are kept up to date.

Reporting: Use custom or ready-made templates to create reports on system status and events. Reports can be sent manually or emailed automatically on schedule.

Backup and recovery: Protect your users’ data wherever it is stored and restore it to anywhere. Pulseway Cloud Backup’s intuitive interface enables you to easily schedule and deploy backups, recover data, and check up on backup status from both the Pulseway web application and the Pulseway mobile application. Quickly deploy backup agents.

Vulnerability scanning: Pulseway’s vulnerability scanner is easy to use and alerts for vulnerabilities in real time. With Pulseway’s vulnerability scanner, organizations can easily perform standard vulnerability scans that are regarded as international best practice.

Eliminate data loss: Prevent data loss and downtime from ransomware attacks with built-in detection and safeguards that allow for fast recovery after an attack.

Service ticket management: Pulseway’s complete help desk and ticketing solution allows you to respond quickly and professionally to user issues.

CRM: Get the information and resources you need to focus on your customers and increase opportunities.

Project management: Receive real-time project status with details on resource usage and tasks.

Finance and billing: Automatically create and post invoices imported from timesheets and expense reports.

Time tracking: Log precise information on time and expenses by company, project, tasks, and employees. Automatically record how much time is spent on a ticket for accurate billing.

Integrations: Integrate with leading solutions, including:

Pulseway PSA
ConnectWise Manage
Autotask
Zendesk
Slack
IT Glue
Kasepersky
Bitdefender
WarrantyMaster

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

Dell, Canon, Siemens, Harvard University, Northwestern University

LogMeIn Central vs. Pulseway