LogMeIn Central vs Pulseway comparison

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LogMeIn Central

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Executive SummaryUpdated on Jan 2, 2025

Pulseway and LogMeIn Central are competing remote management solutions. Pulseway seems to have the upper hand in pricing and customer support, while LogMeIn Central has more robust features.

Features: Pulseway offers real-time monitoring, automation capabilities, and remote control via a mobile app, making it ideal for quick responses and on-the-go management. LogMeIn Central provides advanced remote access, in-depth reporting, and extensive remote control options, appealing to clients needing comprehensive remote access solutions. Pulseway's straightforward setup is favored by those seeking simplicity, while LogMeIn Central is preferred for its feature depth and robust capabilities.

Room for Improvement: Pulseway can enhance its feature set to compete better with more comprehensive solutions. Improving advanced reporting and expanding its automation features could make it appealing to more tech-savvy users. Expanding integration with third-party software and enhancing user interface customization could also be beneficial. LogMeIn Central could work on simplifying its setup process, which may be complex for some users. Improving affordability for small and medium-sized enterprises without compromising on features and streamlining feature access could improve user satisfaction.

Ease of Deployment and Customer Service: Pulseway is noted for easy deployment and responsive customer support, often setting it apart for businesses needing quick setup. LogMeIn Central requires more configuration, which can deter those seeking simplicity but pairs with responsive customer service once established. Pulseway is best known for its efficient setup process, whereas LogMeIn Central offers robust support post-deployment.

Pricing and ROI: Pulseway is a cost-effective solution with a clear path to high ROI through its affordable pricing and impactful benefits. While more expensive, LogMeIn Central delivers a strong ROI for organizations prioritizing enhanced capabilities over initial costs. Pulseway leads in affordability, yet LogMeIn Central is preferred by those who value feature richness.

To learn more, read our detailed LogMeIn Central vs. Pulseway Report (Updated: September 2025).

LogMeIn Central vs. Pulseway

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Ranking in Remote Monitoring and Management (RMM)

14th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Pulseway

Ranking in Remote Monitoring and Management (RMM)

12th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (54th), Server Monitoring (17th)

Mindshare comparison

As of October 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of LogMeIn Central is 3.2%, down from 4.7% compared to the previous year. The mindshare of Pulseway is 1.5%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
Pulseway	1.5%
LogMeIn Central	3.2%
Other	95.3%

Remote Monitoring and Management (RMM)

Featured Reviews

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

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Naman Bali

Cyber Security Analyst L2 at a tech services company with 51-200 employees

Excellent monitoring features and great workflow

The solution has great workflow and server modules. From there, you can monitor your active directory, exchange server, Windows roles, and even Linux-based solutions. They provide a lot of features; it's good and easy software. I like the network feature which allows the addition of router switches and the ability to update variables. I'm able to build some SNMP OIDs to check on the monitoring status of network devices. At the time of patch management, you can also update your software for third-party softwares. You can select the application as well as customize your own application and install them on the PulseWay dashboard. Compared to other solutions, Pulseway is straightforward and easy to set up.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Using the product, we provide a quicker response when supporting customers."

"Unattended remote assistance."

"The initial setup was very easy."

"I have called for help to their technical support, and they have been extremely helpful."

"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."

"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."

"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."

"It saves us drive time, we don't have to go to clients. We can just use remote access."

More LogMeIn Central pros

"The solution has great workflow and server modules."

"The setup is simple."

"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."

"It gives you remote control and has a mobile app."

"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."

Cons

"Do not use the technical support."

"They should provide intermediate device limit options for the users."

"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."

"It is easy to get locked out, which is something that needs to be improved."

"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."

"Sometimes it just fails to load."

"The solution is expensive as hell."

"It's not really a true RMM product but more of just a remote access."

More LogMeIn Central cons

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."

"The solution does not allow you to make a script for just one customer."

"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."

"There are some bugs or glitches."

"They have good technical support but it's not excellent."

Pricing and Cost Advice

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"The solution's price is reasonable."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"Having to spend so much money on remote access is what I feel to be a necessary evil."

"The price is a little high but it's competitive. The licensing process is fairly easy."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

More LogMeIn Central pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Insurance Company

Performing Arts

Educational Organization

Computer Software Company

12%

Educational Organization

Manufacturing Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

No data available

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Compared 11% of the time

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Compared 9% of the time

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Kaseya VSA vs Pulseway

Compared 39% of the time

Zabbix vs Pulseway

Compared 26% of the time

Datto Remote Monitoring and Management vs Pulseway

Compared 18% of the time

Microsoft Configuration Manager vs Pulseway

Compared 17% of the time

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Product Reports

LogMeIn Central

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Overview

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.

Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.

Some of Pulseway’s benefits and features include:

Comprehensive monitoring: Pulseway’s remote monitoring feature provides a complete view of your entire network. Gain visibility into operational data for workstations, servers, virtual machines, network devices, and more. If necessary, resolve issues directly from the same interface.

Remote access: Get a real-time view across your network, receive alerts, and remedy problems from anywhere with any mobile device using Pulseway’s full feature mobile app.

Automation: Automate repetitive tasks and design auto-remediation workflows, ensuring that critical patches are automatically applied.

Quick setup: Get your team up and running in minutes with Pulseway’s simplified deployment and auto-discovery engine. See all the IT endpoints and then rapidly mass deploy Pulseway with pre-configured built-in policies and out-of-the-box scripts.

Patch management: Pulseway automates the discovery and application of operating systems and third-party patches to ensure all your applications are kept up to date.

Reporting: Use custom or ready-made templates to create reports on system status and events. Reports can be sent manually or emailed automatically on schedule.

Backup and recovery: Protect your users’ data wherever it is stored and restore it to anywhere. Pulseway Cloud Backup’s intuitive interface enables you to easily schedule and deploy backups, recover data, and check up on backup status from both the Pulseway web application and the Pulseway mobile application. Quickly deploy backup agents.

Vulnerability scanning: Pulseway’s vulnerability scanner is easy to use and alerts for vulnerabilities in real time. With Pulseway’s vulnerability scanner, organizations can easily perform standard vulnerability scans that are regarded as international best practice.

Eliminate data loss: Prevent data loss and downtime from ransomware attacks with built-in detection and safeguards that allow for fast recovery after an attack.

Service ticket management: Pulseway’s complete help desk and ticketing solution allows you to respond quickly and professionally to user issues.

CRM: Get the information and resources you need to focus on your customers and increase opportunities.

Project management: Receive real-time project status with details on resource usage and tasks.

Finance and billing: Automatically create and post invoices imported from timesheets and expense reports.

Time tracking: Log precise information on time and expenses by company, project, tasks, and employees. Automatically record how much time is spent on a ticket for accurate billing.

Integrations: Integrate with leading solutions, including:

Pulseway PSA
ConnectWise Manage
Autotask
Zendesk
Slack
IT Glue
Kasepersky
Bitdefender
WarrantyMaster

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

Dell, Canon, Siemens, Harvard University, Northwestern University

LogMeIn Central vs. Pulseway