IBM InfoSphere MDM Reviews

We're using this solution for some pharmaceutical companies. 

The solution is deployed on-prem. Right now, we're using version 11.6

The advantage is that the matching engine is very good, so that's why customers generally prefer it. From the inbuilt data model perspective, IBM MDM is good.

It's a tough tool for developers. Right now in the market, I think Informatica MDM is number one and is used a lot. 

IBM MDM was developed by some other company and IBM developed it more. There are definitely some flaws. The tool is difficult to understand from a customer perspective and for developers. Generally, customers can understand Informatica MDM and its functionality easily. If a developer is facing issues with IBM MDM, then a customer will definitely not understand most of the functionality. That is the main concern.

IBM is introducing some Next-Gen MDM, where they are using a lot of current technologies and machine learning. Most of the problems we may be facing right now are probably solved in that version.

I have been using this solution for nine years.

The stability is good.

From a scalability perspective for on-premise, all customers have some issues. I think Informatica has cloud capabilities and IBM MDM should be similar. In that case, scalability will not be a problem because that is the cloud functionality. You can do vertical scaling or horizontal scaling.

The technical support isn't good.

Initial setup is a little bit difficult. It took 10-15 minutes, but it depends on your infrastructure setup. We did the deployment ourselves.

There are solution architects, developers, and IT specialists using this solution.

I would rate this solution 8 out of 10.

Customers are using agile mode for software development. Agile mode allows vendors, customers, and all the stakeholders to be in the same platform and interactive with each other. The client is likely to participate more in the development process because they want to understand each and every functionality from the product perspective. Tools like Reltio or Informatica MDM are easier for customers to understand. The product needs to be more interactive and it should be understandable for a layman also.