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What are the biggest challenges in master data management implementation?

Rony_Sklar - PeerSpot reviewer
Community Manager at PeerSpot (formerly IT Central Station)

What steps can be taken to address the challenges associated with implementing master data management?

PeerSpot user
55 Answers

reviewer1175463 - PeerSpot reviewer
Real User

There are multiple steps to address the challenges.

Key challenges include:

Funding - understanding how to calculate the dollars required to adequately plan, design, build, test, and implement an MDM solution.

Tool selection: understanding which toolset is right for your organization is crucial.

Communication: communication the benefits of MDM are difficult as it's back end capability that doesn’t offer hard tangible benefits to the user as such. And those that benefit directly from it are a very narrow cross-section of the user community.

Endorsement: securing an endorsement from the business and convincing the business to support the investment of multi-million dollars for a toolset that has little visibility and plays a silent role in the background is a tough proposition

Industry alignment: ensuring your industry will align with other industries You partner with so the data can be easily and readily be available and in a better format than it was prior to the implementation. Ensuring clear dialogue with all parties to make the right decisions upfront or it will be costly to retrofit and re-engineer a solution post-implementation.

Data classifications: having a clear understanding of your data estate is crucial when the selection of an MDM solution is being undertaken.

Skills and experience: it’s very important to assess the current skills and experience in the team that have MDM skills, this is a major consideration

Infrastructure: select the toolset that will integrate with your current infrastructure to avoid introducing layers of complexity into your enterprise environment.

Jaime Rendon - PeerSpot reviewer

What are the biggest challenges in master data management implementation?

The biggest challenges I have experienced are:

Data Quality of the source systems, that prevent to quickly identify, and consolidate master entities.

Diversity of sources with different levels of normalization that require rework on the data integration processes.

Nonstructured data required to be integrated to feed the MDM master entities, from on-premise and cloud systems.

Multiple Excel spreadsheets containing business rules required to be integrated into a repository in order to be included in the MDM process. For example to identify a unique customer or business units.

Special characters not being identified in the integration processes nor data quality, which causes the process to crash if there is not a code page standardization to use Unicode in all the systems.

What steps can be taken to address the challenges associated with implementing master data management?

Establishing a data quality strategy before implementing the MDM, that will support to have a clear data integration process and identify in a faster way the key information to create the Master Entities, avoiding rework and further headaches.

Create an Operational Data Integration repository to consolidate the diversity of sources with different levels of normalization.

Extend Integration strategy with a Data Virtualization solution to include non-structured data required to be integrated to feed the MDM master entities, and provide flexibility for APIs.

This is also covered with the Data Virtualization solution.

Establish a Governance Strategy to standardize code pages thru Unicode in all the systems.

Zaheer Khan - PeerSpot reviewer

Integration of multiple source data, managing and addressing the data quality challenges, de-duplication of data, address matching, standardization of data etc.. identifying the domains for which MDM needs to be implemented. Business should drive this initiative and not IT. Choosing the right tool and its implementation partner. Clear understanding of the attributes for which the MDM will be done. Realistic expectation and a program to run data quality & data governance with right stewardship

Brian Dandeneau - PeerSpot reviewer
Top 5LeaderboardConsultant

One of the best things that you can do is identify the stakeholders for Master Data Management. Once that group is identified you have that group assign a leads to be on the governance committee. Assign one person on this committee to be the overall lead so there is one voice to communicate to the stakeholders. Once full organized you can then setup monthly meetings to go over changes and gathering of approvals. There are a lot of tools out there that can help in this process to put restrictions and rules around the creation and use of Master Data. Be careful on which one you choose and it can create unneeded complexities in some cases. hardest part of it all is getting people to believe that there is a need for governance. Be safe, wash your hands, and wear a mask.

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