Coming October 25: PeerSpot Awards will be announced! Learn more
Buyer's Guide
Data Integration Tools
September 2022
Get our free report covering IBM, Oracle, Qlik, and other competitors of IBM InfoSphere Information Server. Updated: September 2022.
634,775 professionals have used our research since 2012.

Read reviews of IBM InfoSphere Information Server alternatives and competitors

Manoj Narayanan - PeerSpot reviewer
Practice Director - Digital & Analytics Practice at HCL Technologies
Real User
Top 5Leaderboard
Great metadata management with more visibility and great technical support
Pros and Cons
  • "The metadata management of Informatica is great."
  • "It is not easy to set up and configure the tool."

What is our primary use case?

I use the solution for enterprise-wide data discovery and traceability, providing business context to data and collaboration between different stakeholders of data.

My organization, being a service provider, uses the product to develop domain PoCs, customer PoCs, develop data management and governance use cases, etc. The major issue with enterprises are the ability to quickly develop an MVP and showcase it to business and other data users for greater buy-in. This is important as these are new technologies - and hence, users might not easily adopt.

How has it helped my organization?

Our organization is a service provider as compared to an end-user. We have helped multiple organizations onboard onto data management using these technologies. 

It has improved different areas for different enterprises, including the improvement in overall business outcome and business experience, imbibing a data-driven culture, having easy availability of the right and relevant data, allowing for better compliance to regulations, and providing greater data quality and privacy management.

It has also improved overall time to service data requests such as DSAR requests.

What is most valuable?

The metadata management of Informatica is great. When an organization uses developer for data integration, IDQ for Data Quality, EDC for Data Catalog, Axon for Business Glossary, DPM for data privacy management etc., Informatica tools integrate metadata from all these tools seamlessly. The advantage is getting a complete view of your enterprise data through business and data lineage - as it not only provides you with pure data lineage but also associates related data quality measures, data protection levels, etc.

What needs improvement?

Additional metadata harvesters from different major tools can be an added advantage. Informatica provides some smart connectors for harvesting metadata from some of the industry tools. That said, this can be improved a lot more.

Overall, the toolsets are really good.

Installation and configuration can be another area where Informatica can improvise a bit. It is not easy to set up and configure the tool. A proper step by step guide to ensure this process goes smooth can be a huge advantage for end customers.

For how long have I used the solution?

I've used the solution for more than six years.

What do I think about the stability of the solution?

The stability is excellent.

What do I think about the scalability of the solution?

The scalability is excellent.

How are customer service and support?

Technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Most of our customers were using excel and email-based communication for data access. These new-age solutions improve efficiency ten times or more.

How was the initial setup?

The initial setup was not very straightforward. This is an area of improvement.

What about the implementation team?

We, being a service provider, have implemented and configured the setup on our own.

What was our ROI?

ROI depends on the buy-in from businesses and overall adoption rates. There is a huge amount of change management and change strategy that needs to be in place to ensure users are adopting the new tools/technology.

What's my experience with pricing, setup cost, and licensing?

Informatica has good pricing options and a good professional services team who can help with setup/configuration.

Which other solutions did I evaluate?

There are other competing good products such as Collibra, Azure Purview, Erwin, IBM CP4D, and more. All have their strengths and weaknesses.

What other advice do I have?

If you are an Informatica shop, there is no need to think twice to opt for an Informatica-based Data Management product suit.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
CIO at a tech services company with 1,001-5,000 employees
Real User
Top 20
Stable, easy to use, and integrates well with multiple systems
Pros and Cons
  • "Once you have learned Informatica, it is very easy to use."
  • "The documentation could be improved."

What is our primary use case?

One of my use cases is integrating personnel data from multiple systems.

What is most valuable?

Once you have learned Informatica, it is very easy to use.

The feedback that I have received from team members is that they found it easy to work with.

What needs improvement?

It is very difficult to learn.

The documentation could be improved. For example, if they were to create a system like SAS Books or IBM Redbooks that includes books on how to install, and how to troubleshoot problems, then it would be great.

I would like to see a centralized dashboard that can be used to access all of the Informatica products, rather than having a set of fragmented applications. A consolidated system with everything in a single platform would make it easier for technicians, as well as when it comes to purchasing it. That would be amazing.

For how long have I used the solution?

I have been using Informatica PowerCenter for two years.

What do I think about the stability of the solution?

This is a stable product that has been around for a long time.

What do I think about the scalability of the solution?

We have approximately eight people who use Informatica in the organization.

How are customer service and technical support?

The customer service is good but they can't move you through the entire installation and troubleshooting process.

Which solution did I use previously and why did I switch?

I also have experience with solutions from IBM, SAS, and other vendors.

What about the implementation team?

My IT team was responsible for the deployment. Our team has approximately 12 people and they are responsible for installation and maintenance, including upgrades.

What's my experience with pricing, setup cost, and licensing?

I consider this to be an expensive product.

What other advice do I have?

In summary, Informatica is a good product that is very difficult to learn but once you learn it, it's very easy to use. It is a product that I can recommend using.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Data Integration Tools
September 2022
Get our free report covering IBM, Oracle, Qlik, and other competitors of IBM InfoSphere Information Server. Updated: September 2022.
634,775 professionals have used our research since 2012.