Service and Support
Technical support for HPE BladeSystem is generally effective, with ratings largely ranging from seven to ten. Many companies find it responsive and helpful, though there are mixed experiences in some regions and with specific issues. Proactive support is highly valued, with some entities praising quick resolutions and effective escalation processes. However, users occasionally report delays, especially at the initial support levels. Overall, satisfaction is notable but varies by contract and location.
Deployment
Many found HPE BladeSystem’s initial setup straightforward, citing ease with available documentation and support. Some reported challenges, especially with networking and configuration without prior knowledge or training. Experiences varied, with some initially finding it complex but becoming manageable with familiarity. The setup duration often depended on the environment and prior preparation, taking anywhere from minutes to a couple of days. Assistance from vendors and HPE was noted as beneficial to many.
Scalability
HPE BladeSystem is praised for its flexibility and scalability, handling thousands of users comfortably. While users appreciate its modular structure, some note limitations, such as manual expansion requirements and lack of domain fabric integration. Many report no issues with scalability, stating it's easy to add more blades as needed. Users find it suitable for varied environments, citing improvements in vertical and horizontal expansion. Potential compatibility issues with older hardware versions were mentioned by some.
Stability
HPE BladeSystem is noted for its robustness and stability, with many highlighting its reliability. Some mention occasional hardware and firmware issues, but these are often quickly resolved. Firmware updates have addressed most glitches in early versions. While minor issues like module failures occur, the system generally runs without major incidents, providing reliable performance over years. Users appreciate its minimal downtime and commend its performance under various loads, indicating high satisfaction with the system's dependability.
