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HCL Domino Reviews

Vendor: HCLSoftware
3.9 out of 5
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What is HCL Domino?

HCL Domino (formerly IBM Domino) is a secure, enterprise-grade, application development platform. From IT to business, HCL Domino is the only low to pro-code application development platform that allows your business to build robust applications to solve workflow and process challenges fast. HCL Domino powers businesses around the world with 15,000 customers and 10 million apps built on our platform. HCL Domino has always been a secure, rock-solid, and proven solution.

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HCL Domino is the #17 ranked solution in top Rapid Application Development Software. PeerSpot users give HCL Domino an average rating of 7.8 out of 10. HCL Domino is most commonly compared to ServiceNow: HCL Domino vs ServiceNow. HCL Domino is popular among the large enterprise segment, accounting for 47% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 11% of all views.
Buyer's Guide
HCL Domino
December 2025
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HCL Domino mindshare

As of December 2025, the mindshare of HCL Domino in the Rapid Application Development Software category stands at 0.8%, up from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
HCL Domino0.8%
Microsoft Power Apps10.9%
ServiceNow8.2%
Other80.1%
Rapid Application Development Software

PeerResearch reports based on HCL Domino reviews

TypeTitleDate
CategoryRapid Application Development SoftwareDec 29, 2025Download
ProductReviews, tips, and advice from real usersDec 29, 2025Download
ComparisonHCL Domino vs Microsoft Power AppsDec 29, 2025Download
ComparisonHCL Domino vs ServiceNowDec 29, 2025Download
ComparisonHCL Domino vs Oracle Application Express (APEX)Dec 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
ServiceNow4.38.2%91%223 interviewsAdd to research
Microsoft Power Apps3.910.9%93%96 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

HCL Domino is highly valued for its robust security, strong integration capabilities, and versatility in supporting email and applications across various operating systems. Its compact architecture reduces vulnerabilities, and features like DAOS optimize storage. Users appreciate ease of development, encryption, workflow management, and stable performance. Its hybrid nature supports both web-based and client-based applications, offering flexibility. Multifactor authentication and continuous updates enhance its appeal for business operations and data management.
  • "HCL Domino is cost-effective because it serves as a complete platform with a web server, app server, and IT management system, eliminating the need for multiple platforms and complex integrations."
  • "Overall, I would rate HCL Domino as eight out of ten. I would recommend HCL Domino and Notes applications for small and medium-sized companies since it offers a good return on investment."
  • "One valuable feature of HCL Domino is its integration with other directories."

Room for Improvement

HCL Domino lacks user-friendliness in its interface, with integration challenges with platforms like Microsoft 365 and Outlook. It struggles with performance issues, especially with large databases, and its server speed can be slow. Improved security, better risk management, simpler client installation, and enhanced scalability are needed. Problems in migrations to new environments persist, and the lack of a reporting engine is a significant shortcoming. More adaptability with programming languages and mobile application views is also desired.
  • "Many people are not very happy with its speed."
  • "The speed of the Notes client is an area that could be improved."
  • "Scalability needs to be improved to be on the level that's required. Support could also be enhanced."

ROI

Some users have not found the ROI from HCL Domino justifiable. Others have experienced a positive return. While ROI is difficult to assess for those starting fresh with limited deployment, they still see improved user satisfaction and reduced paperwork. Prior experiences indicate high reliance on HCL Domino for various business applications like customer relationship management and databases, suggesting it brought significant value in different organizational setups.

Pricing

Enterprise buyers report mixed experiences with HCL Domino's pricing and licensing. While some find it reasonable compared to competitors, many highlight high costs, particularly in relation to similar products like Microsoft Exchange. The annual license fee varies, generally costing around $100 per user. Technological improvements and performance enhancements could justify the expense for some. Pricing depends on user count, and enterprise-scale usage may alter cost-benefit perceptions, especially when alternative free or bundled options exist.
  • "The license for Domino is yearly. The price is high."
  • "The pricing is individually determined. For us, in our current deployment, we pay $12.50 Canadian per month per user."
  • "While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."

Popular Use Cases

Organizations primarily use HCL Domino for enterprise email, document and contact management, and collaboration. It supports HR systems, CRM, mobile email, internal applications, and document sharing. Integration with Oracle and other systems facilitates approvals and workflows. HCL Domino's low-code platform helps automate processes, ensuring secure information sharing. Its applications include CRM, inventory, safety, and group calendaring. Many rely on it for secure, efficient workflows across various departments and processes.

Service and Support

HCL Domino customer service varies, with ratings from users ranging from 4 to 10. Some find it responsive and efficient, citing same-day responses and dedicated representatives. Others suggest room for improvement. Technical support receives mixed feedback, generally considered good, with some users describing cooperative teams and effective issue resolution. A few note a complex website and less-than-ideal experiences. Many appreciate the quick responses and helpful assistance when engaging with technical support.

Deployment

HCL Domino's initial setup ranges from straightforward and rapid installation to more complex deployments, depending on expertise. Experienced users find the setup quick and uncomplicated, often taking as little as ten to fifteen minutes. Newer users may encounter challenges, especially when compared to alternatives like Microsoft Exchange. Integration with Active Directory is possible, but not required. HCL's support is frequently praised, helping users address occasional issues effectively. Setup time varies widely based on organizational needs and user knowledge.

Scalability

HCL Domino is widely recognized for its scalability, allowing easy installation of additional servers for expanding user bases. Users report varying scalability experiences, highlighting effective scaling for organizations of different sizes. Although many users rate scalability highly, some note limitations with larger databases. Various users, from small companies to large enterprises, utilize HCL Domino, with scalability rated between five and ten out of ten by different entities, indicating diverse satisfaction levels.

Stability

HCL Domino is generally considered highly stable. Most users report no issues, with systems running smoothly even after upgrades. Some rate its stability nine or ten out of ten, indicating minimal downtime and excellent reliability. However, one mention highlights stability concerns with large databases, and another rates it lower due to recent stability declines. HCL Domino can operate for years without restarts, cementing its reputation for robustness and reliability among many.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our HCL Domino Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise2
By reviewers
By visitors reading reviews
Company SizeCount
Small Business108
Midsize Enterprise54
Large Enterprise144
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
Construction Company
7%
Retailer
6%
Educational Organization
5%
Financial Services Firm
5%
Comms Service Provider
5%
Insurance Company
5%
Healthcare Company
4%
Real Estate/Law Firm
4%
Wholesaler/Distributor
4%
Media Company
3%
Energy/Utilities Company
3%
Performing Arts
2%
Pharma/Biotech Company
2%
Outsourcing Company
2%
Legal Firm
2%
Hospitality Company
2%
University
2%
Non Profit
2%
Aerospace/Defense Firm
1%
Program Development Consultancy
1%
Wireless Company
1%
Recreational Facilities/Services Company
1%
Local Government
1%
Logistics Company
1%
Consumer Goods Company
1%
Wellness & Fitness Company
1%

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Learn more about HCL Domino

  • Low cost of ownership - minimizing administration needs through automated installations, policies and monitoring helps staff focus on higher value tasks.
  • Minimized infrastructure - reducing costs by using less power, memory, data storage, network bandwidth and servers.
  • Rich application environment - supporting workflow-driven and people-oriented applications that help a wide variety of business operations deliver enhanced results.
  • Security-rich - helping protect your critical business assets. You can control information access, protect information and guarantee document authenticity.
  • High availability - featuring advanced clustering, replication, server fault recovery and automated diagnostic tools.

HCL Domino was previously known as IBM Lotus Domino, Lotus Domino.

HCL Domino customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil

Related questions

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Looking for recommendations for a no-code backend database for 500,000+ users - looking at CASPIO
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  • 56
When should you use rapid application development and what are the most suitable projects for it?
  • 78
Who uses and benefits the most from rapid application development?
  • 103
Why is rapid application development important?
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When evaluating Rapid Application Development Software, what aspect do you think is the most important to look for?
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Product Categories

Product Categories
Rapid Application Development Software

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HCL Domino Reviews Summary
Author infoRatingReview Summary
Architect at a tech consulting company with 501-1,000 employees5.0I've used HCL Domino mainly for secure data sharing and internal app development; its stability, security, low code tools, and storage efficiency stand out, though the learning curve and limited provider options were initial challenges.
SME at a tech services company with 1-10 employees4.0I use HCL Domino for internal and customer-facing applications, benefiting from its directory integration and hybrid application support. Improvements are needed in Notes client speed and document functionalities. Despite expensive licensing, I prefer Domino's flexibility over SharePoint.
Senior Associate at a consultancy with 11-50 employees4.0We use HCL Domino for various applications and value its rapid development and security features. While it lacks a reporting engine, HCL is actively improving the platform. Our users are pleased, and it eases paperwork despite starting from scratch.
CEO, Senior Consultant, Collaboration Platforms at Indeo Oy4.5I use HCL Domino in my company for workflows and document management. Its most valuable features are security and integration, though I expect more integration in the future. The user interface is outdated, but the functionalities compensate for this shortcoming.
Technical Service Manager at Top Level Corporation Limited4.0We primarily use HCL Domino for mobile email systems and some customized applications. The email system stands out as the most valuable feature. However, scalability and support need improvement to meet our requirements better.
Supply Chain Performance Evaluation Analyst at Insight Technology4.5I use HCL Domino for managing email, messaging, calendar, and workflow, appreciating its versatility, security, and dual functionality. However, the user interface feels outdated, and I would benefit from a modern design to enhance user experience.
Owner at Prodej a Správa Nemovitostí s.r.o.4.5HCL Domino is a versatile platform meeting all my computing needs from email to operations management. However, user-friendliness and server refresh functionality could improve. Switching to Microsoft was considered but managing both systems was impractical.
Kierownik Biura Informatyki at EIB SA1.0I use HCL Domino for mail collaboration and CRM. The solution's security is excellent, though the interface needs improvements, such as a unified programming language and consistent platform directions. Despite integration challenges, it remains a crucial tool for my company.